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The BB Group Reviews

5.0 Rating 176 Reviews

99 %

of reviewers recommend The BB Group

Company Reviews

5.0

Based on 176 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03335 671 245

Email:

sales@branded-brolly.co.uk

Location:

Lambourne House, Lambourne Crescent, Cardiff,
Lambourne House, Lambourne Crescent, Cardiff
Wales
CF14 5GL

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The BB Group 5 star review on 5th December 2023

The BB Group 5 star review on 28th October 2021

Charles Head Estate Agents

The BB Group 5 star review on 16th September 2021

The BB Group 5 star review on 2nd September 2021

Duncan At Simply Conveyancing

The BB Group 5 star review on 13th December 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our new branded brollies. Scott and the whole team were very helpful and have done everything they could to meet the deadline (very tight). Excellent communication, excellent product, overall excellent experience. We will use them again.”

Posted 2 years ago

“Keenan and Kristian were great in getting us 700 branded brollies for an event we sponsored. These went down in a treat in the delegate tote bags for the day and luckily for us... it rained!”

Posted 2 years ago

“Absolutely delighted with our umbrella’s. Top service and speedy delivery. Would highly recommend.”

Posted 2 years ago

Hi! Thank you for the review, we're glad you love the umbrellas and it was our pleasure to produce them. We look forward to working with you in future ☂️ Thanks, BB Team

Posted 2 years ago

“Good quality umbrellas and speedy delivery”

Posted 2 years ago

Thank you for the review, Amy. We hugely appreciate it. We look forward to working with you again in future ☂️ All the best, BB Team

Posted 2 years ago

“Beautiful printing, the umbrellas are really nice. Keenan was of great help throughout the whole process.”

Posted 2 years ago

Thank you for the fantastic review. We're pleased you love your custom umbrellas and look forward to working with you again in future. All the best BB Team

Posted 2 years ago

“Excellent service from start to finish - Keenan has been so attentive and helpful, making sure we got the finished products that we needed ahead of time, colours all matched to our logo and also offering lots of advice along the way. Very competitively priced too.”

Posted 2 years ago

Hi there! Thank you for the brilliant review. We pride ourselves on delivering high-quality service! We look forward to working with you in future :) All the best BB Team

Posted 2 years ago

“Great communication throughout the whole process. Extremely happy with the quality of the product, and delivered ahead of the agreed time. Would highly recommend Branded Brolly!”

Posted 2 years ago

Thank you for the kind words. It's hugely appreciated. Thank you for choosing Branded Brolly for your custom umbrellas and look forward to working with you in future, All the best, BB Team

Posted 2 years ago

“Extremely happy with the quality of service, support and timely production and arrival of our order. Thank you”

Posted 2 years ago

Hi Catherine, Fantastic to hear - thank you for the kind review. Look forward to working with you in future, All the best BB Team

Posted 2 years ago

“Keenen was brilliant from start to finish, we are so pleased with our new umbrellas, they look great and are fantastic quality too.”

The BB Group 5 star review on 28th October 2021

Posted 2 years ago

“We were delighted with the service provided by Branded Brollies from start to finish. They were patient with us and went to a lot of effort to ensure we ended up with the exact product we wanted. The umbrellas are excellent quality and look fantastic. We wouldn't hesitate to order from them again.”

Posted 2 years ago

“Fantastic customer service - constantly updated on the order and production process. We had express delivery when no one else could deliver within our time frame. We couldn't recommend the Branded Brolly team enough.”

Posted 2 years ago

“Excellent service and quality”

The BB Group 5 star review on 16th September 2021

Posted 2 years ago

“Great service and really easy communication. Thanks so much to Keenan who helped me get everything sorted in less than a week! Final quality was great and delivery was even early!”

Posted 2 years ago

“Great service by Keenan, really took the time to know exactly what I wanted. Tracked delivery, which was reassuring. The final product looks brilliant. Excellent quality. Thank you :)”

The BB Group 5 star review on 2nd September 2021

Posted 2 years ago

“Incredible service, we needed 100 umbrellas at last minute due to a cancellation from another company not having the umbrella they'd quoted for in stock. We received them within 10 days as promised. Definitely recommend and will be ordering again. Special thank you to Scott for being so patient!”

Posted 2 years ago

“Really please with the service from branded-brolly! The whole process was amazing from start to finish and just like other reviews mention I will be ordering again for sure”

Posted 2 years ago

“Had a delivery of 50 golf umbrellas - perfect service, perfect quality and will be ordering again”

Posted 2 years ago

“Incredible service from start to finish, had an order of 150 umbrellas and they arrived in perfect condition exactly as described 👌 Thanks Branded Brolly”

Posted 3 years ago

“Where to start with this incredible company. Literally a Bugatti service all the way through. The end product was freakin fantastic – everyone who saw them wanted them and loved them - I have actually had two queries today asking for one "for a friend ...". We had been let down last minute by our usual vendor, who in turn had been let down by his own supplier so it could not be helped, it was all very last minute PLUS the end products had to be shipped to San Francisco and this all took place in the run up to the Christmas and New Year holidays so no pressure ... I had no idea who to use - I did not know this company - in fact they were one of three companies I contacted via the web - the first didn't even respond and the second just didn't seem overly helpful or interested. All were sourced with a quick Google search for branded umbrellas. These guys are smart, fun to work with, incredibly professional and responsive and really know their stuff. I have been thoroughly impressed our interactions, the transparency and advice and the end result which quite frankly was even better than I had hoped. Quality materials, expertly produced, on time, as agreed for a cost that I think is incredibly competitive. I would be absolutely delighted to recommend this company to anyone considering this type of product.”

Posted 4 years ago

“Really impressed with both the quality of the product and also the quality of the service, especially as we needed the order in a tight timescale and over the Christmas period. Nothing was to much trouble and the brollies were delivered in time, I would definitely recommend and will be returning to purchase future brollies if and when needed”

Posted 4 years ago

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The BB Group is rated 5.0 based on 176 reviews