The BB Group Reviews

Name: The BB Group
Address: Lambourne House, Lambourne Crescent, Cardiff, Lambourne House, Lambourne Crescent, Cardiff, Wales
Rating: 4.96

5.0 Rating 171 Reviews

99 %

of reviewers recommend The BB Group

Company Reviews

Metrics

Info

5.0

Based on 171 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

03335 671 245

Email:

sales@branded-brolly.co.uk

Location:

Lambourne House, Lambourne Crescent, Cardiff,
Lambourne House, Lambourne Crescent, Cardiff
Wales
CF14 5GL

Write Your review

Tell us how The BB Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The BB Group 5 star review on 5th December 2023

Fabio Moura

The BB Group 5 star review on 28th October 2021

Charles Head Estate Agents

The BB Group 5 star review on 16th September 2021

Clark Williams

The BB Group 5 star review on 2nd September 2021

Duncan At Simply Conveyancing

The BB Group 5 star review on 13th December 2019

Simon Corbett

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a delivery of 50 golf umbrellas - perfect service, perfect quality and will be ordering again”

Helpful Report

Posted 2 years ago

“Where to start with this incredible company. Literally a Bugatti service all the way through. The end product was freakin fantastic – everyone who saw them wanted them and loved them - I have actually had two queries today asking for one "for a friend ...". We had been let down last minute by our usual vendor, who in turn had been let down by his own supplier so it could not be helped, it was all very last minute PLUS the end products had to be shipped to San Francisco and this all took place in the run up to the Christmas and New Year holidays so no pressure ... I had no idea who to use - I did not know this company - in fact they were one of three companies I contacted via the web - the first didn't even respond and the second just didn't seem overly helpful or interested. All were sourced with a quick Google search for branded umbrellas. These guys are smart, fun to work with, incredibly professional and responsive and really know their stuff. I have been thoroughly impressed our interactions, the transparency and advice and the end result which quite frankly was even better than I had hoped. Quality materials, expertly produced, on time, as agreed for a cost that I think is incredibly competitive. I would be absolutely delighted to recommend this company to anyone considering this type of product.”

Helpful Report

Posted 4 years ago

“Excellent service from Jordan and the rest of the team. I ordered 25 umbrellas for my local football team, and the staff at Branded Brolly continuously kept me up to date. They created the design and checked with me throughout to get my thoughts. Fantastic service and fantastic quality, really happy with the umbrellas.”

Helpful Report

Posted 5 months ago

Thank you so much for your very kind 5 star rating. We are glad to hear you experienced excellent service from Jordan and the rest of the team. Thank you!

Posted 5 months ago

“I am really impressed with my experience with Branded Brolly. The customer service I received was great; the team obviously know their products well and are keen to give suggestions and ideas based on what products I was looking for. Always happy to help and friendly, it makes a big difference! The prices are really competitive and the quality of the products is excellent. Delivery time was good. I am all round impressed and would definitely recommend Branded Brolly.”

Helpful Report

Posted 11 months ago

“We have used Branded Brolly for our corporate golf umbrellas and more recently corporate Micro Umbrellas. A great service was given and the turnaround time from approving artwork to delivery was exceptionally fast. The quality is excellent. Branded Brolly will definitely be our supplier of choice and we wouldn't hesitate to recommend them to anybody looking for Branded Umbrellas.”

Helpful Report

Posted 1 year ago

“Nice quality umbrellas with wooden handle. They printed our logo on the case as well which was a nice surprise. Thanks you Branded Brolly!”

Helpful Report

Posted 1 year ago

“Very happy with the umbrellas we have received. Quality of them is great. definitely wont hesitate on recommending Branded Brolly to any of our clients. Also customer service was fantastic, always kept up to date with the order process. Thank you!!”

Helpful Report

Posted 1 year ago

Thank you for the wonderful review, Amy. We're extremely happy to hear you had such a good experience and look forward to working together again, All the best, BB Team

Posted 1 year ago

“Incredible service, we needed 100 umbrellas at last minute due to a cancellation from another company not having the umbrella they'd quoted for in stock. We received them within 10 days as promised. Definitely recommend and will be ordering again. Special thank you to Scott for being so patient!”

Helpful Report

Posted 2 years ago

“Really please with the service from branded-brolly! The whole process was amazing from start to finish and just like other reviews mention I will be ordering again for sure”

Helpful Report

Posted 2 years ago

“Incredible service from start to finish, had an order of 150 umbrellas and they arrived in perfect condition exactly as described 👌 Thanks Branded Brolly”

Helpful Report

Posted 3 years ago

“Really impressed with both the quality of the product and also the quality of the service, especially as we needed the order in a tight timescale and over the Christmas period. Nothing was to much trouble and the brollies were delivered in time, I would definitely recommend and will be returning to purchase future brollies if and when needed”

Helpful Report

Posted 4 years ago

The BB Group is rated 5.0 based on 171 reviews