“I was facilitating a return and exchange and needed to telephone you to check out i was doing the right thing. The lady I spoke to on the telephone was asbolutely charming and helpful and instantly made it easy.
Well done Bonsoir,a deservedly excellent reputation”
“I received my nightdress about a week ago. It is perfect, nice long sleeves and long enough to reach my ankles - just what I wanted, as I am a lonely old widow! It arrived on time and I am very pleased with it, wish I could afford a second one! Thank you very much.”
“Great service ordered on Tuesday arrived Thurday, pretty impressive London to Auckland 3 days.
And my lady is really happy with her new dressing gown.
Thanks Mark”
“My order came very quickly, and when I found one of the items was too large, I found it very easy to get it replaced with a smaller size. This is a very efficient and pleasant company to deal with.”
“I love Bonsoir and have been buying my nightwear from them since the 1980s.
I also love the fact that they have an extended return period for the run up to Christmas as this makes buying presents so much easier in case you get the wrong size or the item just isn't what was wanted as exchanges/refunds are easily obtained.”
“Really pleased with the 2 nightshirts I bought - although the length was a bit of a surprise as this wasn't obvious on the models. That said, I have a shelf of Bonsoir nightshirts of both lengths (the longer ones have always had a grandad collar before and the standard collar on these possibly deflected my attention). Anyway, the longer length is good when the weather is as cold as it has been.”
“I ordered a pink, silk lined wool dressing gown. I had been looking for an elegant gown for a number of years and was unable to find anything in the shops or online. The dressing gown is unbelieveable warm, but without being heavy or bulky. I'm 5'4" 50kg and ordered a petite which more than wraps around me, but in a good way. Sleeves are a little too long though, and I don't think I'm particularly short. So there is a drag when I pick up a cup of coffee which makes me concerned it will get grubby quickly. We live in the countryside in a stone house which is always cold, no matter the time of year, and I feel the cold. This gown is just fantastic at keeping me, head to toe, warm. Absolutely love it. But the quality of the gown, from start to finish, really is superlative. It's not a cheap gown by any means, but I had given up believing quality like this existing any more, and certainly not by mail order. Beautifully made, exceptional quality and I'll be as warm as toast in this - as long as I can keep the blooming moths away from it!! Could not recommend more highly.”
“Good, but the last pyjamas for my husband were really scratchy cotton and needed two washes to be wearable. I was away, and rather cross we didn't just send them back.”
“I have purchased Bonsoir merchandise for 35 years from authorised menswear retailers and directly from them on line. I have bought wool duvet, bed linen and quite a few pairs of pjs for moi and gifts. They last so long and their 2 fold is my favourite for its fabrics. My daily luxury.”
