“Very satisfactory, with the sad exception that by the time I received the catalogue (by post) the goods I wanted were already out of stock.
This is very hard on customers who do not have online facilities available.”
“A very helpful lady looked out for my order and made sure it went out that day to arrive in time for my wife's birthday - excellent service, highly recommended!”
“I've been a customer with Bonsoir for at least 20 years now. This is because your designs are so much better than others on the market. Beautiful soft fabrics,pretty colours and always seem to fit,wether I go up in size or down ! It's always a pleasure to order by phone as your staff are always helpful and friendly,and that's what keeps bringing me back.
All best wishes for the new year in 2022.
M.Cook”
“Maddening: Royal Mail failed to leave parcel on 23rd despite my paying for timed delivery - said there was no-one at home when we know that there was. Christmas present for daughter - now no longer at that address. Timing was crucial. Bonsoir made the effort but let down by delivery agent.”
“My wife was really pleased with her dressing gown. Beautifully made and luxurious. Bonsoir made sure it arrived for Christmas and were really helpful when I phoned to chase delivery.”
