BoilerJuice.com Reviews

Name: BoilerJuice.com
Address: LDH House, St Ives Business Park, Parsons Green, St Ives,, Cambridgeshire, Cambridgeshire
Rating: 3.32

3.3 Rating 1,002 Reviews

58 %

of reviewers recommend BoilerJuice.com

Company Reviews

Metrics

Info

3.3

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About BoilerJuice.com:

From the UK's First Heating Oil Price Comparison Service to the UK's Number 1 Heating Oil Marketplace
Founded in 2004, BoilerJuice was created by a group of friends who wanted to make ordering heating oil easier, cheaper and more convenient.

Over the past 16 years we've grown in size, but our core aim has stayed the same: To help you find the best heating oil price in your area, quickly and easily.

Visit Website

Location:

LDH House, St Ives Business Park, Parsons Green, St Ives,,
Cambridgeshire
Cambridgeshire
PE27 4AA

Write Your review

Tell us how BoilerJuice.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BoilerJuice.com 5 star review on 12th January 2022

Emma

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered oil on 24th November for delivery on or before 9th December. Now 14th December, and still no oil despite chasing 4 times with live chat. Have been told will check and get back to you. Nothing. No idea where my delivery is and I'm currently £350 out of pocket, not to mention about to run out of oil. I have no choice but to cancel my order and close my account. So much for loyalty and customer service. Avoid if you can and order direct, worth paying the extra to receive your oil on time.”

Helpful Report

Good Afternoon, Thank you for leaving us your feedback, although we're really sorry to hear you were unhappy with your delivery and will be in touch with you directly regarding this. Kind Regards Customer Services

“Oil ordered 30 November to be delivered on or before 11 December. As the supplier rings before delivery and we had not heard, I chased up with Boiler Juice only to be told we would not receive our delivery for a further three days. This is simply not good enough particularly at this time of year!”

Helpful Report

Good Afternoon, Thank you very much for your recent feedback. We are really sorry to hear your delivery was not completed within the time specified by the supplier, and the subsequent issues with communication around this. The supplier has confirmed that due to issues with driver illness and the volume of orders received there was a delay with some deliveries, we really are sorry that your order was affected by this. The suppliers do try their very best to deliver all orders within the expected time, however sometimes delays are unavoidable. We do understand that the key point is around communication, and we are working hard with the suppliers to improve the lines of communication so we can keep our customers as up to date as possible with their orders. Once again please accept our sincere apologies for the inconvenience caused to you, if we can assist you any further, please do contact us.. Kind Regards Customer Services

“I just want to thank everyone on here who were completely honest with their reviews. And I am sincerely sorry you had to experience this anger & frustration with your hard earned $. I was surfing online to find the cheapest oil service possible, since it's close to the holidays & up pops BJ services which offers almost $40 cheaper than any other services in my area. I was a little skeptical, & was just about to call, when I said to myself, "wait, let's see if there's any reviews online." The first review website had alot of reviews & they averaged about 4.2 out of 5 stars, but the reviews seem very generic, non-personal , & frankly, fake. Just like every single response they give to people on here, who leave a negative review. They are practically copy & paste templates &, they just fill in the blanks. There is no sincerity, no actual effort suggesting they are going to remedy the issue, no action taken, no number or name offered to have you contact. Just basically, " hey sorry bout your luck." Unreal!!!!! Anyway, then I found this website & read your personal experiences here. I can't begin to express my sincere gratitude & appreciation from saving me the aggravation, frustration, headache & money. I barely have any $ (this endemic has wiped me out) & even less oil, but I have to have oil to stay alive & warm & protect my loved ones. If I would've gave up my last few dollars to deal with this service, it might've lead to something terrible, who knows, anxiety attack, nervous break down, heart attack/stroke, there's no way to tell. I was just able to scrape up enough money for heating oil & the meter is at almost zero. So there is NO WAY in the pit of Hades will I be using BJ's services, now or ever. As for BJ, SHAME ON YOU!!!!! I know almost everyone on this planet knows what it's like not to have heat, whether temporarily or long term. It is absolutely terrifying, almost painful. If you know people are SUFFERING & your only objective is to rip them off, get out of this business. This is not the business to do that. You are playing with families lives. Especially the vulnerable, like children & the elderly. It wont be long before you have lawsuits on your hands. Save people the pain & suffering. Find another scam. If you are human at all & you know what it's like to NOT have heat, stop doing this. As humans this is one of the very few necessities we must have to survive & it brings comfort & joy in our lives, don't rob people of that. In fact, a few days before my my mom passed away she said "turn up the heat, it's cold in here," I said "Mom, I'm trying to save you money." Without skipping a beat she replied, "there are very few things in life that truly bring people comfort, nobody likes being cold, when I was a kid we could barely touch the thermostat, now I spend the extra money & live warm, comfortable & happy, heat is one of the very few things you should splurge on." She was absolutely right. Don't be stingy with the heat, keep your families warm, enjoy that commodity, there aren't many things that are enjoyable as staying warm, I think sometimes we just take it for granted. And once again, as for BJ....well......... BJ might as well be Satan in my eyes. And I'm sure there will be plenty of heating oil where these people are going. Well YOU got US to PAY for it, so enjoy it BJ!!!!! It's gonna be really really REALLY hot where you are going. And thats eternal.”

Helpful Report

Dear I.M.Fuego, We are sorry to see you have given BoilerJuice a one-star rating. BoilerJuice are on multiple review websites and we have dedicated staff to make sure we respond to any negative reviews. We can assure you, the 60,000+ reviews (4.7* rating out of 5*) on another review site are all genuine and written by customers who have used our services. Our customer's reviews are very important to us, including negative ones, as this helps us improve customer experiences in the future. With any business, issues can unfortunately arise and it is our top priority to fix anything that may cause a customer to not a five-star experience as soon as possible. Even though some of the responses to reviews may not publicly state the steps that have been taken to resolve the issues, our team are always working behind the scenes to provide a resolution. We understand how reviews can affect the opinions of others and we respect that some customer may choose to not use our services. However, we politely ask individuals to write reviews based on their personal experience of using BoilerJuice before completing a review. We thank you for taking the time to write a review and we take your comments on board.

“Absolutely shocking standards. We ordered 1000 litres of poke on 4th October and were due a delivery on or before 16th October. Over 2 weeks past our delivery date BoilerJuice have taken our money and failed to deliver. We have called every single day, to chase our delivery to be promised a call back from a manager which NEVER happens. My husband has heart disease and we are about to run out of oil. Disgraceful behaviour from a company that clearly doesn’t care. Do not use!!!!”

Helpful Report

Dear Sam, We are sorry to see that you have given us a 1-star review and that your experience with BoilerJuice was unsatisfactory. We are unable to respond back to the specifics regarding the issues that you have experienced due to no details provided on this review that matches our systems. We are sincerely sorry that your delivery did not arrive in the requested timeframe and that the customer service team did not respond back to your enquiries promptly. We can reassure you that BoilerJuice cares about every one of its customers and we would never want our customers to run out of oil. Unfortunately, delays can happen for a range of reasons such as sickness, tanker breakdown, technical issues and harsh weather conditions. Once again, we sincerely apologise for any inconvenience this has caused and thank you for your feedback. We will use your feedback to improve customer experiences in the future.

“Placed order 3 Oct for delivery on or before 16 Oct. Received order confirmation and money was taken out of our account. No communication in the interim period, but trusted them. On morning of 16th got a bit worried. Called the company who were supplying and we are not on the list. Empty oil tank. Waiting to hear when we will get our oil. Very unreliable and will never use again.”

Helpful Report

Dear Kevin, Thank you for taking the time to leave us a review regarding your recent delivery, although we are sorry to hear your delivery was not completed within the time specified by the supplier. The supplier has confirmed that there was a delay with some deliveries. They have asked us to pass on their sincere apologies that your delivery was affected by this. We understand your frustrations regarding communication, and we are working hard with the suppliers to improve the time frame customers are updated about the status of their order. We are always looking for new ways to improve communication, it's important for us to keep our customers as up to date with their orders as this can impact the overall experience. Once again, please accept our apologies for the inconvenience caused to you. We will use your feedback to improve customer experiences in the future.

“Poor service and dont keep their word.”

Helpful Report

Dear Daniel, We are sorry to see that there were issues regarding your delivery not arriving in the expected time frame. Unfortunately, this supplier was experiencing unexpected resource issues which led to a delay with your order. A team leader has attempted to call you on 9th October to discuss your delivery and to offer a personal apology for your experience. We understand your frustration and accept that the communications between the supplier and BoilerJuice could have been better regarding this situation. Our supply team are working on building stronger methods of communication, we are also in the process of creating a system that reduces these issues. We can assure you we take late deliveries very seriously and we will be in touch with the supplier to discuss this further. A customer service team member will be in contact with you as we would like to speak to you regarding the issues and solutions we can provide. We apologise that your experience was not satisfactory and we use your feedback to improve customer experiences in the future.

“Very poor service. We started with connected in april, £42 per month, we paid up front for 500 litres in april, no monitor provided, no delivery or contact since. Beware. We are considering using other suppliers”

Helpful Report

Dear Gary, We are sorry to see that you have left us a 1-star rating regarding the Connected Service. Since writing this review we have spoken to you regarding the issues you have experienced. Once investigating, we uncovered that the direct debit needed to activate the service was not completed. We apologise if the communications about the direct debit were unclear and we will be looking to improve the clarity of our instructions to help with future sign-ups and activation processes. We hope that now this has been resolved, you are pleased with the Connected Service you have received so far and we look forward to providing you with hassle-free heating.

“Ordered oil to be delivered by Friday 2nd Oct, paid then got email to confirm delivery. Had email on the 1st to remind delivery date. Sadly no oil delivery tuned up. In the late afternoon. Phoned Boiler Juice. Got through after holding on for 15 minutes. After listening to how good, efficient and cost effective the service is. Sadly this as not been the case. I was told when I finally got to speak to some one. That the oil I ordered to be delivered by the 2nd will not be delivered until Monday 5th October. I Have now received oil this. afternoon not before oil I did have ran out. I have just contacted plumber to bleed the system due to the incompetence of Boiler Juice. I should have learnt my lesson the time before last when the company done exactly the same thing then. I have truly learnt from this. First time I see as error, sadly this is bad practice. No care or consideration for customers. Wouldn’t use this company again. Terrible service and totally unreliable can’t think of any thing good to say about them.”

Helpful Report

Dear Customer, We are sorry to see that your experience with BoilerJuice was not satisfactory. Due to the lack of contact details provided in this review, we are unable to provide you with specific details surrounding your experience. We apologise that your oil did not arrive in the expected time frame, this can happen for a number of reasons such as sickness, tanker breakdowns, technical issues, obstructions, safety issues or weather. We can reassure you that BoilerJuice takes the standard of service provided to all customers very seriously. To make sure our customer agents always provide a high standard of service, we regularly provide up to date training to make sure they are equipped to offer all customers the best service and solutions available. We once again apologise that your order was late and thank you for taking the time to write a review. We will use your feedback to help improve customers experiences in the future.

“Very poor service - I paid extra for a faster delivery but the oil did not arrive. I should be refunded that extra cost but it is impossible to get through to them to complain, just left on hold endlessly. Tried again today for over 20 minutes only to get a recorded message saying no agents available and to try later - unbelievable. Why would I ever use this compNy again.”

Helpful Report

Dear Patricia, We are sorry to see that you have given us a 1-star rating. Since writing your review we have been in touch. We have looked further into the reasons why your delivery was late. Unfortunately, the supplier had unexpected resource issues, which resulted in some of their delivers being delayed. We sincerely apologise that your delivery did not arrive in the requested time frame and we understand your frustrations regarding not being able to contact a customer service agent quickly to discuss your refund. To improve customer response times we have hired more staff and opened up online chat on our website, this is an alternative method of communication that customers can reach customer service agents if the phone lines are busy. We have contacted the supplier regarding your refund and they have agreed to provide you with a price reduction. We once again apologise for your experience and thank you for taking the time to give valuable feedback on how we can improve.

“First ever order, tried for two days to get invoice, driver never turned up as arranged and I’m left to try a locate the local tanker driver, drivers office blames me for the delay. Now I can’t get boiler juice on the phone. Total shocking service. They just lost my business”

Helpful Report

Dear Customer, Thank you for taking the time to write a review. We apologise that your first experience with BoilerJuice was not a satisfactory one. We are sorry to see that there have been issues regarding your delivery and we understand your frustrations. We have been experiencing higher volumes of calls recently, which is why we have opened other channels to contact our customer service agents. It's a priority that our customers can contact us if they need too, our online chat on our website and email are alternatives we provide when the phone lines are busy. We apologise one of our team members were not available to answer your call to assist you straight away, we are working on reducing response times as we don't want any of our customer waiting. Unfortunately, we are unable to provide you with a more in-depth response to your experience as there are no details provided in your review. We hope that with the changes we are making such as hiring more staff, training schemes and opening alternative contact channels, we can improve future customer experiences.

“Ordered oil and have waited in as we were told it would be delivered on the date given. Tried getting in touch with boiler juice but nothing. Won’t use them again.”

Helpful Report

Dear Customer, We apologise that your experience with BoilerJuice was unsatisfactory. We have looked further into the issue regarding your delivery and we can see that there was a technical error, which meant the supplier did not receive your order in the requested timeframe. Our team worked hard to see if we could transfer your order to another supplier however, we were not able to arrange another supplier in your area to deliver for the next day. We are investigating further into the issue and would like to sincerely apologise again for your late delivery. We understand how frustrating and stressful it can be when you are running low on oil. We are sorry that a team member was not in contact straight away. We have hired more staff to increase response times as we move into peak season to make sure all customers are answered swiftly. Thank you for taking the time to write a response, it will help us improve customer experiences in the future.

“My oil was not delivered and the driver claimed there was a cracked tank - there is NOT. The tank gets checked regularly and this has never been flagged up before/ I have checked and taken a picture of where there is a ridge in the plastic but no crack. I would know! My biggest complaint is that I was not notified as a matter of urgency by the driver - he texts me to tell me he is due to deliver but not to tell me he has failed to deliver. Why? I was not at the property again until two days later and now I am back to an empty tank, potentially causing damage to my expensive regularly serviced boiler. Trauling back through email messages I find Boiler Juice sent me a message - which ended up in my spam - telling me of this problem, but again, why not give me a call to alert me? An empty oil tank causes damage to expensive boilers, not to mention inconvenience of no water or heating. Very disappointed in this lazy/ inconsiderate driver... most of my experiences previously have been good, but BoilerJuice has some weak links in the supply chain I'm afraid.”

Helpful Report

Dear Helen, We are sorry to see that your experience was not satisfactory this time. Our suppliers have a responsibility to make sure that they do not top-up any oil tank that they believe to be unsafe, this is due to the suppliers being liable for an oil spill. We understand your frustrations with communication, as stated in your review BoilerJuice did contact via email to inform you of the safety concerns with your tank which resulted in an attempted delivery. We acknowledge that an extra form of communication from the suppliers or BoilerJuice could have notified you of an issue with your delivery sooner and we will look further into this option. We apologise that your email went into spam, we are investigating deliverability of our emails to make sure this does not happen again. Your feedback is valuable and we can assure you customer satisfaction is a top priority. We have dedicated team members in BoilerJuice that focus on improving customer experiences and provide feedback to all departments. We appreciate that you have taken the time to write a review and thank you for your honesty. We once again apologise for your experience and we hope to see you back as a BoilerJuice customer in future.

“Shocking pricing. They charged me twice as much as their own advertised price when the oil price was plummeting worldwide. Terrible service.”

Helpful Report

Dear Pete, Thank you for taking the time to write us a review on Reviews.io. We apologise that your experience was not satisfactory. We have looked further into the issues you have raised in your review and we can understand your frustrations. We can see from your enquiries that you are unhappy with the price of your oil, due to the understanding that BoilerJuice would refund you the difference if the oil prices drop between your order date and your delivery. Unfortunately, this is not currently how our refund process works. As stated in our communications on the website, quote page and emails, if the price of heating oil drops further on the day that you order, we will refund the difference back to you. We are working on improving these communications for our customers to make sure their experience is not impacted negatively due to misinterpretation. BoilerJuice strives to give customers the best price for their heating oil and we would not want our customers to feel mislead or charged more than the quote they were originally given. We hope this has clarified how our guaranteed refunds due to daily price drop work. We will use all your feedback to help improve customer experiences and our communications in the future.

“this company are a bunch of liers. trying to cancel my order after two months of waiting for the delivery because the price of oil has doubled. nothing but thieves”

Helpful Report

“TERRIBLE customer service if something goes wrong. Oil was really bad quality and wrecked my cooker. Complained- Boilerjuice hides behind a wall of automated replies. Eventually, they claimed they had emailed me (after 4 weeks) - no email received!! AVOID THIS COMPANY”

Helpful Report

Hi Kieran, We are sorry to see that you have given us a one-star review. We have looked into your account, the suppliers communications with us and your previous communications with us. BoilerJuice would not want any customer to receive heating oil which is not good quality. If a customer states there is an issue with the oil we take it very seriously and investigate further. We have looked into your delivery, and we can confidently say that the only product that was on the delivery vehicle that day and the day before was kerosene. The fuel was collected directly from Valero Terminal in Plymouth on the morning of the delivery. Your delivery was in the middle of the driver load from that day, and there were a further 15 deliveries on that specific load. We are sorry to see that there is an issue with your cooker, but as we have had no other customers contact who received this oil we can conclude that the damage to your cooker most likely has arisen from another issue, not the heating oil we have provided. If you would like to discuss this further, you can contact a customer service agent on the live chat through our website. We appreciate the time you have taken to write a review. Thank you for your feedback and we will use it to help improve our communication with customers in the future.

“Ordered and paid for baby tanker mid April. Guy turns up in an oversized tanker first week of May and after a defeated shrug, goes away leaving us without our oil. Email BJ. Second delivery attempted, again in a smaller, but still not baby, tanker. Email BJ, get first ignored and the fobbed off then ignored again. Speak directly to supplier who tells me they've tried delivery 6 times, but funnily enough can't fulfil the order as they dont have a baby tanker!! Told to contact BJ, my heart sinks. Email BJ again. And again, and again and again, again etc. And still I get either ignored or fobbed off. And so it continues, for 4 weeks and counting dealing with Donna. At one point I'm told its been escalated to a manager as its now urgent. Sadly it seems to have been immediately de escalated as we're back dealing with Donna again. Donna seems very nice, but she's not getting this sorted! While all this goes on, two of my immediate neighbours get oil delivered ordered via BJ for a baby tanker at the same time I did. Driver disappeared without giving us a second look. Oh, and to rub it in, this morning I receive a new, unprompted BJ quote for nearly twice the amount I have already paid. WTAF? I don't really know where to go with this now so I try Facebook and no response. I've tried messenger and had no response. It's quite possibly the worst experience of customer service I've had (and I've had a lot of dealings with Vodafone over the years!). Soon we will be completely out of oil and that'll be it for hot water. We can cope without heating. For now. Come on Boilerjuice, sort it out! If you're interested it's order 2661866.”

Helpful Report

Dear Rob, We are sorry to see that your experience with BoilerJuice was unsatisfactory, we have looked further it to issues that have been raised in your review. We can see from our records that there were issues with the size of the vehicle needed to access your property. During the period you were attempting to communicate with BoilerJuice our customer service team were experiencing a high number of customer enquiries, as agents were unable to communicate by phone. This was due to the difficult decision to turn off our phone lines for customer service enquiries as our staff were working from home. This meant that our agents were unable to answer customer enquiries over the phone and we had limited staff monitoring social media. Due to demand and a change in handling customer enquiries, our response times were affected during the last few months. We sincerely apologise for the delayed responses and have made changes to tackle these issues. The supplier was also receiving a high number of orders which delayed their response to our staff. We now have monitoring put in place to make sure we work with the best suppliers in the business. We can see that your enquiry was escalated to management, who contacted the suppliers on the agent's behalf and was also escalated to senior management at the supplier workplace. We sincerely apologise for your experience and have made many improvements to make ensure customers have a positive experience in the future.

“As with all the other reviews no notice to cancel order ... they say a standard tankers can't get to me but I have had aggregate lorry delivering stone so it's a lame excuse they are just getting peoples money and keeping it for four weeks scam of a company . Now I also have to pay 26ppl not 17ppl ! And still not got my money back who is at you cost .”

Helpful Report

Dear Barry, We are sorry to see you have given us a one-star review. We can see by our records that there was an issue regarding the size of the tanker that was originally requested with your order. Unfortunately, the supplier was unable to deliver your heating oil due to the original tanker being too large to access your property. We understand your frustrations regarding the issue and apologise that we were not in touch sooner to notify you that a change of vehicle was needed. BoilerJuice are looking into new ways we can improve the speed of communications between a supplier and the customer service team to be able to provide these updates to customers quickly. The cancellation was confirmed by the supplier on the 4th June and your refund was available from the 5th June. We can confirm that this has been withdrawn back to your bank account. We apologise for the experience and thank you for providing your feedback. We will use this to improve our service in the future.

“I was in the same boat as Adam B below who like I ordered the oil at 17 ppl and then my order was cancelled by the supplier without any contact or notice to me and whilst my order was still showing as awaiting for delivery on boilerjuice website. The phone number is now taken off the website and the only way to communicate is through endless messages and emails. Have to pay now 26 ppl and no refund as yet! Basically nearly £100 for the same amount of oil - disguasting really!”

Helpful Report

Dear Leapsy, We are sorry to see that you have rated us one star. We have looked further into your experience, from our records we can see that when the supplier arrived they were unable to deliver due to issues with access. As the supplier was unable to access the area, the next step is to cancel the order to see if we can re-order with another supplier who can gain access. We appreciate the frustration this may have caused and apologise for your experience. BoilerJuice staff are currently working from home due to the guidelines provided by the government. For this reason, the business made the decision to answer all customer enquiries by email. We acknowledge that email as a communication method may not be suitable for all enquiries, which is why in the next few weeks we will be introducing live chat to the website. This is instant messaging where customers can reach a customer service agent quickly. We have provided you with your refund and are sorry that it was delayed reaching your account. We once again apologise for your experience and will use all your feedback to help us improve in the future.

“2months no oil, been told a month ago it's being re routed, nothing, contacted lots of times no reply. Ordered on the 1st of April, got told 10 days by email be patient we are busy, yet new orders can have oil here by tomorow if you pay more. My delivery should of been delivered on the 24th of April.”

Helpful Report

Dear Lee, We are sorry to see that your experience was unsatisfactory. We have looked further into the issues that arose with your delivery. We can see there were delays with your delivery due to the supplier not being able to gain access to your heating oil tank. From your account, we can also see that you have ticked the option to receive a notification from the delivery driver when they are on route to your property. You have stated that you didn't receive this notification, therefore did not leave access open to your tank. When there is a missed delivery due to no access to the tank, a supplier can request a charge, on this occasion the charge was requested. As you stated you didn't receive a notification from the driver, BoilerJuice paid this fee for you. Once a fee has been paid, the supplier is supposed to re-route your delivery. We apologise there were further delays and we are in currently in contact with the supplier to find out why your order was not re-routed when requested. This is not our usual level of service and we sincerely apologise for your experience. We will be in touch to discuss this further with you.

“Total customer service chaos - I am due a refund due to an under delivery and despite 7 customer service complaints every one bar one has been closed because they haven't read the issue correctly”

Helpful Report

Dear Customer, We apologise that a customer service agent was not in touch sooner and that your enquiry was closed. Our team has seen an increase in customer enquiries which reduced our response times. We acknowledge that our customer service could have been better, which is why we have now hired more staff to provide customers with quicker responses to their enquiries. We understand your frustration with the length of time it has taken for us to process your refund. To improve customer experiences in the future regarding refunds, we are currently developing a new refund process to be able to provide customers with refunds quickly. We can see by our records that they contacted you on the 22nd May to notify you that the refund has now been processed back into your account. We sincerely apologise for your experience and thank you for providing such honest feedback, this will help us improve our customer's experiences and helps us prioritise areas of development.

BoilerJuice.com is rated 3.3 based on 1,002 reviews