Black Diamond Spas Reviews

Name: Black Diamond Spas
Address: Unit 1, Stand Park, Chesterfield
Rating: 4.92

4.9 Rating 196 Reviews

98 %

of reviewers recommend Black Diamond Spas

Company Reviews

Metrics

Info

4.9

Based on 196 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Black Diamond Spas:

THE UK’S LEADING INDEPENDANT SUPPLIER OF LUXURY HOT TUBS, SPAS, SWIM SPAS AND SPA ACCESSORIES

Visit Website

Phone:

01246 261 807

Email:

jpdspas@gmail.com

Location:

Unit 1, Stand Park
Chesterfield
S41 8JT

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Black Diamond Spas 5 star review on 10th March 2021

Andrew Sanders

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I struggled to get a committed delivery date for a swim spa after initially ordering in January and then the company wanted to increase the price significantly due to delivery cost increases their side. I decided to request my deposit back when the company could not offer a date for delivery and had to give them my debit card details over the phone for the refund (strange since those should be on record with their payment provider). Within a few days of handing my card details over the phone three fraudulent transactions were attempted, of course this could be coincidence. I still do not have my deposit back, my advice is to avoid purchasing your hot tub or swim spa from this company, it really isn't worth the risk.”

Helpful Report

Posted 2 years ago

Black Diamond Spas is rated 4.9 based on 196 reviews