Black Diamond Spas Reviews

Name: Black Diamond Spas
Address: Unit 1, Stand Park, Chesterfield
Rating: 4.92

4.9 Rating 196 Reviews

98 %

of reviewers recommend Black Diamond Spas

Company Reviews

Metrics

Info

4.9

Based on 196 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Black Diamond Spas:

THE UK’S LEADING INDEPENDANT SUPPLIER OF LUXURY HOT TUBS, SPAS, SWIM SPAS AND SPA ACCESSORIES

Visit Website

Phone:

01246 261 807

Email:

jpdspas@gmail.com

Location:

Unit 1, Stand Park
Chesterfield
S41 8JT

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Black Diamond Spas 5 star review on 10th March 2021

Andrew Sanders

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class”

Helpful Report

Posted 2 weeks ago

“Terry serviced our hot tub arrived on time and just got on with the job he was helpful and explained what he had done and cleaned the area when he'd done Great job”

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Posted 3 weeks ago

“I was recommended your company and I have not regretted using you. The service and help that is at hand is 2nd to none.”

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Posted 1 month ago

“Excellent ebayer 👍 thanks”

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Posted 2 months ago

“Terry came to service our hot tub today and I would like to comment on just what a good job he did. He arrived bang on schedule at 9.00 am and was very friendly and professional. We have only just moved into the house and inherited the tub as part of the move, so are novices when it comes to maintaining the tub. Terry, not only serviced the tub but was incredibly helpful in advising what we should do for ongoing maintenance. His advice was so useful. Thank you for all your help and advice!”

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Posted 2 months ago

“Great service insulating my hot tub by the guys from Black Diamond. Highly recommend”

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Posted 4 months ago

“New Headrests. Palma Spa Great quality, fits perfect and speedy delivery. Will use again. Well recommended”

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Posted 5 months ago

“We purchased our hot tub Dec 2020. Since then we have received excellent service from the team whether over the phone or carrying out the servicing. Always friendly and would strongly recommend Black Diamond Spas if you are looking to purchase a spa.”

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Posted 6 months ago

“Black Diamond Spas customer service is amazing. Jake answered all my questions and arranged everything seamlessly. Then Terry delivered and fitted my swimspa. Terry was really helpful. He explained everything clearly to me and did a fantastic job of fitting the swimspa. I would highly recommend you. Thank you!”

Helpful Report

Posted 6 months ago

“Excellent service in fitting our 2 air source heat pumps! Excellent product and have reduced our electricity bill!!!!!”

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Posted 7 months ago

“From my first contact to discuss our Hot Tub requirements through to delivery, the team at Black Diamond Spas couldn't have been more helpful. Arron and Jake who delivered and installed our Hot Tub were helpful and professional throughout the installation that was not the easiest to complete (2 sets of steps and 1m lift up onto decking).”

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Posted 7 months ago

“Reliable and friendly service and the spa products were delivered as promised.”

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Posted 8 months ago

“Fantastic service the 2 lads that set it up were amazing aswell thank you so much and for a good service”

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Posted 8 months ago

“Great Hot tub. Excellent value. Aaron and Chris arrived dead on time, installed the hot tub quickly and efficiently with absolutely no problems, even with a crane lift over the house. I cannot recommend the Black Diamond Spas Guys enough. Thank You again Jake for a true Diamond experience!”

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Posted 8 months ago

“Aron and Chris delivered my hot tub at the weekend and was a top job 👌 really good lads”

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Posted 8 months ago

“Received our new hot tub in the given delivery slot. Aron and Chris were great. Quickly fitted in our desired location with no problem.”

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Posted 8 months ago

“Arron and Chris delivered our Georgia hot tub this morning punctual polite and bang on time. We were messaged earlier in the morning to give us an hour window and they were when they said they would be. Nothing was too much trouble for them and they went through the operating procedure very thoroughly Can’t give them 6 stars but if I could I would Highly recommend and can’t wait to get in it Thanks once again Wayne and Symonne”

Helpful Report

Posted 9 months ago

“Must apologise for putting a bad review about Black Diemond. After a few wks of many phone calls ,Jake has arranged for our problem to be delt with by a nice gentle man. He was very helpful with answering any of our questions we had. So a BIG thank you to Jake & his team for all your help got there in the end . Sue Clitheroe x”

Helpful Report

Posted 9 months ago

“Had a Toronto 2 Spa delivered by Arron and Chris this morning, both top lads. After a workaround to remove a few tiles to get through my side gate all went smoothly. I have no problem recommending both lads and Blackdimond Spa for the delivery and taking the time to explain the features and set up. Thanks lads.”

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Posted 9 months ago

“Arron and Chris were on time . They installed with no fuss and explained the operation of the hot tub clearly for maintainance. Cheers lads👍”

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Posted 9 months ago

Black Diamond Spas is rated 4.9 based on 196 reviews