Black Diamond Spas Reviews

Name: Black Diamond Spas
Address: Unit 1, Stand Park, Chesterfield
Rating: 4.93

4.9 Rating 210 Reviews

98 %

of reviewers recommend Black Diamond Spas

Company Reviews

Metrics

Info

4.9

Based on 210 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Black Diamond Spas:

THE UK’S LEADING INDEPENDANT SUPPLIER OF LUXURY HOT TUBS, SPAS, SWIM SPAS AND SPA ACCESSORIES

Visit Website

Phone:

01246 261 807

Email:

jpdspas@gmail.com

Location:

Unit 1, Stand Park
Chesterfield
S41 8JT

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Black Diamond Spas 5 star review on 10th March 2021

Andrew Sanders

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To say a massive thank you to all at Black Diamond Spas for their support in purchasing and installing our hot tub. The customer service was excellent from Jake in sales and from Aaron & Wayne on installing it. They all provided a friendly professional service. Would recommend to anyone.”

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Posted 2 months ago

“I had my Atlantis Spa delivered last Wednesday (4 Sep 24) by Aaron and Wayne and I have to say I am absolutely delighted with it. First thank you to Jake and James at Black Diamond Spas for the help and for answering my many questions and the smooth purchasing and delivery process . Also a special thank you to Aaron and Wayne who delivered and installed my new hot tub, despite having to negotiate my steps and garden gate which they had to remove and refit (it closes much better now, thank you). Also the comprehensive guidance on how to operate the spa. Considering the very reasonable price, and I have searched extensively for a 2 person Spa/Hot Tub and nothing comes anywhere near the Atlantis for price, it is real quality in its construction and operation. Thank you guys, I look forward to using it soon!”

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Posted 3 months ago

“Great service , Delivery was brilliant the guys were great new exactly what they were doing fast and effective . Great Service”

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Posted 3 months ago

“Brilliant, I would recommend Black Diamond Spa's, from the time I ordered to the delivery. The 2 installer where quick, tidy and very good explaining how to use our Atlantis Lounger Hot Tub.”

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Posted 3 months ago

“Had a great service from Black Diamond spa’s . Terry and Andy fitted our hot tub and did a brilliant job. Two great guys who take a pride in there work.”

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Posted 4 months ago

“I received my new hot tub yesterday. The guys were exactly on time and they did an exceptional job installing and going through patiently what I need to do. I am delighted with my hot tub, highly recommend Black Diamond!”

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Posted 4 months ago

“A big thank you to Aron and Andy for a professional installation, nothing was too much trouble, they even said to call them if I was having any trouble or questions. 5 star review for the boys. Once again, thank you.”

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Posted 4 months ago

“Arrived on time, and as usual a quality product for my swim spa.”

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Posted 5 months ago

“I bought my Destiny hot tub from Black Diamond Spas just after the first Lockdown in May 2020 from that date they have helped me maintain my spa completing regular services and insulating the tub to make it more efficient to run. I have always found the company to be extremely professional, their prices are clear and competitive, their after sales are easy to buy and help maintain my spa. It’s great to find a local company which delivers a great service at a good price.”

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Posted 5 months ago

“Jake and all the staff were very helpful from the very start to the delivery would recommend most definitely reasonably priced and nothing was too much trouble thank you 😊”

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Posted 5 months ago

“Good product. Quick delivery.”

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Posted 6 months ago

“Excellent service and excellent product we got our hot tub from here they were brilliant 5 star”

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Posted 6 months ago

“Aaron & Terry relocated our hot tub yesterday from one property to another and once in place, carried out a clean and service. The team were very friendly, explained the different stages of the service and overall couldn't do enough to help us. After the service the hot tub was cleaned and looks brand new, very happy! Would highly recommend.”

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Posted 7 months ago

“Needed a replacment cover, great service good price and was delivered next day.”

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Posted 7 months ago

“First class”

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Posted 8 months ago

“Terry serviced our hot tub arrived on time and just got on with the job he was helpful and explained what he had done and cleaned the area when he'd done Great job”

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Posted 8 months ago

“I was recommended your company and I have not regretted using you. The service and help that is at hand is 2nd to none.”

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Posted 9 months ago

“Excellent ebayer 👍 thanks”

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Posted 9 months ago

“Terry came to service our hot tub today and I would like to comment on just what a good job he did. He arrived bang on schedule at 9.00 am and was very friendly and professional. We have only just moved into the house and inherited the tub as part of the move, so are novices when it comes to maintaining the tub. Terry, not only serviced the tub but was incredibly helpful in advising what we should do for ongoing maintenance. His advice was so useful. Thank you for all your help and advice!”

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Posted 10 months ago

“Up until delivery communication etc all very good! Then that first evening our hot tub DIED! Spoke to Black Diamond who thought it must be the cable! Luckily, my husband (firefighter) is very handy so he made up a new cable (this saved someone having to come from England to repair!). Promised us an additional filter and some free chemicals - never arrived! Poor aftercare!!!”

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Posted 1 year ago

Black Diamond Spas is rated 4.9 based on 210 reviews