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Beauty and the Boutique Reviews

4.9 Rating 157 Reviews

97 %

of reviewers recommend Beauty and the Boutique

Company Reviews

4.9

Based on 157 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products are fantastic, and the people are absolutely lovely - I have struggled for a long time with my makeup, every item has a tutorial video showing exactly how to use it, if you are unsure of what color you should buy you send then a photo taken in natural light, and the team will assist. I used this option, everything that was recommended to me was perfect. I recieved a faulty product, which was resolved speedily and with no fuss. It is a joy to deal with such lovely people, many of the products would be difficult for me to obtain in England as they are either American or Canadian. I found my holy grail of skincare as well, my work colleague told me that a photo of me taken 10 years ago looked like it was taken yesterday! I no longer purchase from anywhere else now ^^”

Helpful Report

Posted 3 years ago

Oh my GOODNESS Atiade! This beautiful message has just made our WHOLE day! 😍❤️ We’re completely over the moon to know how much you’ve been enjoying all things Beauty and the Boutique, from your beauty treasures to Katie’s super tutorials! It’s put the BIGGEST smiles on our faces to know how happy you are with your beauty treats and shades and to how well they work for you! 😃 Thank you SO much for being so wonderful and letting us know - what would we do without such wonderful friends like yourself here cheering us on!? It’s such an honour and the greatest pleasure to have you here in our little Beauty and the Boutique family, Atiade! YAY! ✨ Thank you so much for being such a special part of our community! 😘 Sending you the BIGGEST hugs and heaps of love from all the team here at Beauty and the Boutique ❤️xoxoxoxo

Posted 3 years ago

“Lovely company,had a hiccup with my order(not beauty and boutiques fault)sorted it out very quickly and efficiently.All the products I ordered are lovely and beautifully wrapped,would definitely recommend this company,they go above and beyond to make sure the customer is happy.will be a returning customer. Thankyou beauty and the boutique.”

Posted 3 weeks ago

“Excellent customer service demonstrating they really care. Thanks so much I will def be purchasing again Anne”

Posted 3 months ago

Awww, we can’t tell you how happy this makes us, Anne! Thank you so much for being so sweet!💖 Your support means the world to us, and we’re so grateful to have you cheering us on. Wishing you an amazing day!🌟 With love and very warmest wishes from all of us here at Beauty and the Boutique ❤

Posted 3 months ago

“I absolutely love everything about Beauty and the Boutique! As I’m in my 60’s, I’ve always been a bit overwhelmed with choice of beauty/makeup products but Katie’s videos have helped me learn lots of quick and easy makeup tips for everyday, and for special occasions. I love all the products I’ve purchased from them, especially the Ark Primer with SPF30. Receiving a BATB order is like unwrapping a present, and it’s such a treat when it arrives. The little sweets are a great touch! All the team are so helpful, and I’d just like to thank Katie and the team for making beauty and makeup accessible for everyone.”

Posted 7 months ago

Awww, you’re the BEST, Lynn! Your kindness means SO much to us, so thank you, thank you, thank you! ❤️ This message has made our day here at HQ! ☀️ 🥰 We don’t know what we’d do without our little Beauty and the Boutique community! We're so pleased you're enjoying all things Beauty and the Boutique! 🥰 💗 ⭐️ Wishing you a wonderful day, Lynn. ☀️ ❤️ xoxo With love and very warmest wishes from all of us here at Beauty and the Boutique 💖 xoxo

Posted 7 months ago

“Love the products but also the customer service is amazing. I accidentally ordered two of a couple of items and communication and help returning them was fast and efficient. A real personal touch. Thank you”

Posted 8 months ago

Aww Lesley 💗 ⭐️ Thank you, thank you, THANK YOU for your kind message 💗 We’re so happy we’ve made YOU happy! We’re so happy to hear you’ve been enjoying Beauty and the Boutique, and we’re delighted to have you here with us! We love our little community more than anything and you're such a special part of it. Wishing you a magical day. 🥰 Sending HUGE hugs from all of us here at Beauty and the Boutique ✨ 💜 xox

Posted 8 months ago

“In addition to amazing products, I experienced outstanding customer service. The packaging of their products is so cute, and the free video tutorials are really helpful. Most certainly going to buy more products. Best shopping experience ever!”

Posted 8 months ago

WOW, Julie 💞 Thank you SO much for this wonderful review ☀️ We're over the moon that you're loving Beauty and the Boutique; this really does mean so much to us. Julie, our little Beauty and the Boutique community really is the best. We feel so incredibly lucky to have you as part of it. Thank you a million times over, Julie! Have a great day - you’ve just made ours! ☀️ ⭐️ Sending lots of love from all the team here at Beauty and the Boutique 💗 xoxo

Posted 8 months ago

“I have been using for over 2 years. Not once have standards slipped. They are always so lovely, so helpful and offer nice touches, like the little love heart sweets and the beautifully and individually wrapped items. They make me feel special and important. I do not know the size of the company but the vibe is small and personal. Katie you and your company do a wonderful job. 🥰👏”

Posted 9 months ago

Aww, Cordelia ⭐️ 💞 You're a SUPERSTAR 💞 ⭐️ Thank you a million times over for your amazing feedback and review! 🥰 This has really made our day! We're so pleased you're enjoying Beauty and the Boutique, it just fills our hearts 💗 We can’t tell you just how much it means to have you cheering us on!! Have a brilliant day! ✨🌸☀️ Sending HEAPS of love from all of us here at Beauty and the Boutique ❤ xox

Posted 9 months ago

“Katie & her team are so amazing at advice and any issues you may have , and demonstrate how to use each product they have , the product are fantastic and I know I can trust Katie's choice on cosmetics as she hunts round for the best on the market that works, I've tried & use the range of cosmetics on the website and love them , I had one incident were I had a foundation a shade to light and I got intouch to change it and I said I used it , they were fantastic said not a problem and changed it for me and I didn't need to return the old on I got my new one a few days later 😀, so so helpful and always fast delivery beautifully wrapped with details inside on a card and always a packet of sweets hearts inside a lovely little touch,it's a treat just to open the package a fantastic gift also , I love looking on there website to see what amazing products Katie has found that can help me with my beauty issues I have with my skin of just to inhance it always something special there , so love Beauty and Boutique, you won't regret looking fantastic 😀 ❤️❤️❤️❤️”

Posted 11 months ago

Oh, WOW, thank you for your gorgeous message, Julia! 💖 We’re SO happy to hear YOU’RE happy! 💕 We’re delighted to have you on our journey with us! Your kind words have brightened up our day so much! ✨ And we also can’t thank you enough for being such a special part of Beauty and the Boutique – it wouldn’t be the same without you! Having you cheering us on means the world to us, so thank you, thank you, thank you! 🌟 Wishing you a magical day! With love and very warmest wishes from all of us here at Beauty and the Boutique 💖

Posted 11 months ago

“I absolutely love the products that I have purchased! They all do exactly what Katie advertises them to do and i trust in the products that im buying! Thats all down to the way they are vigorously tested by katie. The whole team at Beauty and the boutique is so helpful and very friendly. Great customer service. 😊 I am in love with my lord and berry mascara 😍 back to black. Never would have thought a tiny wand would give so much volume and catch every lash.”

Posted 1 year ago

WOW! That’s the KINDEST message, Sarah – you really know how to make our day 💖✨ Nothing makes us happier than knowing you're loving your products and enjoying Katie's tips and tricks!! Thank you for being a valued piece of our little Beauty and the Boutique puzzle – your sweet support means the world to us 🌈 You’re the inspiration behind everything we do! We’re all wishing you a wonderful day! With love and very warmest wishes from all of us here at Beauty and the Boutique 💖

Posted 1 year ago

“I received my very first order from Beauty and the Boutique recently. The whole experience has been superb, from the ease of purchase to updates on shipping and then receiving the package with all the added extras was excellent. Loved the little touches included; the beauty tips booklet to the Love Hearts. really great. I look forward to making more purchases soon.”

Posted 1 year ago

Awww, we’re all walking on air, Kelly!! Thank you for being SO lovely and sending us so much kind support! ❤️ It means the world to know you're loving Beauty and the Boutique as much as we love you!! Our little Beauty and the Boutique community really is the best! We feel so incredibly lucky to have you as part of it 🌸 Wishing you an amazing day! With love and very warmest wishes from all of us here at Beauty and the Boutique 💖

Posted 1 year ago

“I absolutely love this place! The service is the best of the best. I am always greeted with kindness and with a smile. I love the honesty that the professionals bring. They really want the best for you and what would be in your best interest.”

Posted 1 year ago

WOW! That’s the KINDEST message, Lisa – you really know how to make our day 💖✨ Thank you for your kind words and for sending us so much love and support – you’re the inspiration behind everything we do 💜 We don’t know what we’ve done to deserve our amazing little Beauty and the Boutique community, but we’re so happy to have you as part of it! We’re all wishing you a wonderful day! With love and very warmest wishes from all of us here at Beauty and the Boutique 💖

Posted 1 year ago

“The customer service is excellent! They respond quickly and provide very helpful information. I love the products and have been using Veil for under my eyes and also Blinc mascara - which has to be my all time favourite. It’s very light and washes off so easily. I have a prosthetic eye and it’s really difficult using some eye makeup but I find both of these products are good to use and have caused me no issues.”

Posted 1 year ago

WOW, WOW, WOW! 😍💞✨ You really know how to pop HUGE smiles on our faces, Barbara! 💞💖 It means the world to hear just how much you've been enjoying Beauty and the Boutique and your beauty treats - we truly can't thank you enough for your kindness💝 We're just thrilled to know that the Blinc Amplified Mascara works so well for you - thank you for letting us know, we feel like the luckiest team in the world to have your support! Thank you for sprinkling a little extra positivity on our day today, Barbara, we hope your day is as lovely as you are🦋✨ With love and very warmest wishes from all of us here at Beauty and the Boutique 💖

Posted 1 year ago

“Hello! First of all, thank you so much for providing me with a link to provide a review. I'm really excited to share my experience with some of your products. I first came upon the company through Facebook ads. I think what really drew me in were all of the tutorials that were provided for each of the products. I generally prefer to order makeup in person, so I have the opportunity to test and make sure the colors are just right. I took a leap of faith and ordered a few items after seeing the videos several times. I must say, I have been completely satisfied with the quality of each and every product! I would like to say a few words about each of the products I purchased because I love all of them! I purchased the Sunset Skin Foundation by Veil in light 2N and the Veil Complexion Fix in medium 3N. Both offer light coverage (exactly what I was hoping for!) with the ability to build if needed. I also felt like I splurged a bit on the Blossom Colour Beauty Glow primer! Oh my! Just adding that little bit of shimmer around my eyes and the tops of my cheeks makes such a huge difference! My absolute favorite purchases though are the Daniel Sandler watercolors! I have both Glow and Flush! Flush is something I use very sparingly since it is a bright pink, but GLOW is FANTASTIC!! I absolutely love the neutral feel to it, and I love adding a bit to my eyelids for some natural color as well. Easily something I use every day. And, of course, with each purchase I received tips and tricks for application as well as access to the wonderful tutorials. I know I've gone on and on about it, but I have been over the moon for all of my purchases, and I appreciate the opportunity to say Thank you! and to spread the good word to others.”

Posted 1 year ago

Oh WOW, this is too kind of you, April! What an amazing message to add some magic to our day ✨🌟 You’ve made our whole team smile! It truly means the world to know that you're loving Katie's videos and recommendations, thank you SO much for taking the time to let us know 💕 We don’t know what we’ve done to deserve our amazing little Beauty and the Boutique community, but we’re so happy to have you as part of it, you’re the inspiration behind everything we do! 💜 Wishing you a wonderful day! With love and very warmest wishes from all of us here at Beauty and the Boutique 💖

Posted 1 year ago

“I don't worry about being overwhelmed with all the different beauty products around. I just go straight to Beauty and the Boutique and always find exactly what I want with amazing tutorials ever. It's THE best beauty web site there is 🥰🥰🥰👍👍👍XXX”

Posted 2 years ago

YAYYYY! This makes us SO happy, Vicky!💞💖What a wonderful message to receive!🥰Thank you HEAPS for your kind words and for cheering us on - we feel incredibly lucky knowing we have you on this Beauty and the Boutique journey with us so thank you, thank you, thank you!💖 We hope you have a day as lovely as you are, Vicky! Sending love and big hugs from all of us at Beauty and the Boutique❤️ xoxox

Posted 2 years ago

“I have just discovered this fabulous makeup ,, the champagne illuminating drops are so brilliant!! a spot with the foundation is amazing!! The mascara is lovely, no clumping!! I definitely will be back for more 🥰🥰😂”

Posted 2 years ago

Awww thank you SO much for your amazing message! You really have made not just our day, but our entire week! 💖🙏🥰Thank you, thank YOU, THANK YOU!! We're so over the moon you're loving all your hand-picked beauty treats and that you feel inspired to try even more! YAYY!! Your love and support really do mean the absolute world to us and we feel so very lucky to have you cheering us on! From the very bottom of our hearts, thank you 💓 Wishing you the most beautiful weekend, because you truly do deserve it! Sending lots of love and big hugs from each and every one of us here at Beauty and the Boutique 💕xoxox

Posted 2 years ago

“I honestly cannot recommend this company enough!! The products are excellent and the customer service is absolutely amazing. You will not be disappointed with this company but if you are unhappy with a product the length they go to, to put things right is unbelievable. I can’t speak highly enough about these guys 🥰🥰”

Posted 2 years ago

Awwww, thank you for your BEAUTIFUL message, Carrie! You have truly brightened our day! We're so excited to read how much you're enjoying Beauty and the Boutique. 💖 💕 Thank you for all your kind words and incredible support- we're so grateful to have you cheering us on! 🎉 We're all wishing you a beautiful day! Love and hugs from all the team here at Beauty and the Boutique. 💖 xoxoxo

Posted 2 years ago

“I have made several purchases from here. I live in Australia and the service is not Only free delivery,but is really quick. I love the personal small touches. The individual wrapping of each item and the little tube of Live Hearts. (takes me back to my childhood). The products do exactly as they have been shown to do. I love all the tips and tricks which actually WORK I will keep coming back.. Thank you for a great service with great products. Much love.”

Posted 2 years ago

WOW WOW WOW!! Thank you for your LOVELY message, Michelle! 💖💕We're over the moon to read how quickly your parcel arrived for you and we're so excited to read how much you enjoyed how your parcel arrived for you- YAAAAY!!! 🎉 We can't begin to tell you how much this means to us! 💕Thank YOU for your amazing support and showing us so much love - we feel so very lucky to have you as part of Beauty and the Boutique. We're all wishing you a wonderful weekend in Australia! Love and hugs from Team Beauty and the Boutique. 💖 xoxoxo

Posted 2 years ago

“Really love the watercolour blush!”

Posted 2 years ago

Thank you for being so sweet! – it’s the best thing in the world to hear you’re enjoying your Daniel Sandler Watercolour Blush 💖 Thank you for being a valued member of our little Beauty and the Boutique family – every one of our lovely members means the world to us. Wishing you a magical day from all of us here at Beauty and the Boutique 🌈💕xoxox

Posted 2 years ago

“Five star customer service! Without a doubt and I love all of my products that Katie recommends! A company that actually treats their customers well! Couldn’t fault them!”

Posted 2 years ago

YAY, we’re so happy to hear this, Lottie! And how wonderful of you to send us so much support and kindness Our little Beauty and the Boutique family really is the best. We feel so incredibly lucky to have you as part of it. Have a great day - you’ve just made ours! With love and very warmest wishes from all of us here at Beauty and the Boutique 💖 xoxo

Posted 2 years ago

“Beauty and the Boutique (BATB) is a unique and wonderful little company in many ways. Customers have access to top quality products that have been tried, tested and trusted by Katie (makeup artist and founder of BATB) from brands that we might not otherwise have even heard of. None of the products involve animal testing at any stage - a very important factor for me. There are fantastic tutorials to help customers get the most from their products. One thing I like a lot is that Katie also explains how your existing products can be used so you never feel like it’s a hard sell. The Customer Love Team are AMAZING too. They deal with any questions so quickly and with such attention, I’ve never come across such a fabulous set up. You feel like you belong to a wonderful, warm family. The products are not cheap, but they are very fairly priced (you can check this up by doing an internet search). In these sad days of Covid, we can’t try before we buy, so what better way of buying makeup and skincare than having personal recommendations from an expert? Oh, and there’s one more thing - your order will come with each product lovingly wrapped in delicate tissue paper and a special code that gives you access to online tutorials etc. There is also a little sweet treat enclosed. I’ve never had to return a product so can’t comment on this. Believe me, you will be impressed with Beauty and the Boutique (and you will feel like a loved and cherished customer). They love to hear about your experience with the products too.”

Posted 2 years ago

WOWWW WOW WOW!! Thank you for your lovely message, Amy! We're truly blown away by your incredibly kind words! We really can't thank you enough! You have put the biggest smile on all our faces! 🥰 💖 We're absolutely over the moon to know how much you're enjoying Beauty and the Boutique. This really feels our hearts with so much joy! We feel so incredibly lucky to have such WONDERFUL friends like you cheering us on! You're a STAAAR! 🌟 Amy, thank you from the bottom of our hearts for being such a special part of our little Beauty and the Boutique family, it means everything to us to have you here on this journey with us - we’re so honoured and grateful for your love and support! We're all wishing you a truly beautiful day! Sending all our love and big hugs from all your friends here at Beauty and the Boutique. 💖 💖 💖 xoxoxoxo

Posted 2 years ago

“I have had the pleasure of ordering several times. The prices are reasonable for the quality you are getting. The products are amazing and work very well. The shawls and jewelry I ordered were high quality and beautiful. You can ask questions on their Facebook page and they are always friendly and accommodating. The shipping was reasonable as well as I live in the United States. Definitely recommend them!”

Posted 2 years ago

We’re so glad to hear you’re happy, Erin 😊❤️And even happier you're loving all of your beauty treasures! We're always so happy to help so thank you for your kind words! Thank YOU for being part of our Beauty and the Boutique family! We’re all about bringing a smile to our lovely friends’ faces, so we’ve loved hearing from you. Here’s wishing you a great day from all of us here at Beauty and the Boutique 💖

Posted 2 years ago

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Beauty and the Boutique is rated 4.9 based on 157 reviews