Beauty and the Boutique Reviews

4.9 Rating 157 Reviews
97 %
of reviewers recommend Beauty and the Boutique
4.9
Based on 157 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
I am not a great fan of ‘pop ups’ on Facebook, as usually they turn out to be poor quality. But I was quite intrigued with this pop up and so studied the website and the videos. I placed my first, quite large, order and can honestly say the products are brilliant and so well priced. So much so I am just about to purchase some more of their products. Delivery was quick, beautifully packed and am really enjoying using the products. Certainly worth spreading the word! Really pleased! 😁😁
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Posted 5 years ago
Awww, we can’t tell you how happy this makes us, Linda! Thank you for sending us such a SWEET message ❤️ We're over the moon at how much you're loving your beauty treasures 💖 Your support means the world to us and we’re so grateful to have you as part of our little Beauty and the Boutique family! Wishing you an amazing day! With love and very warmest wishes from all of us here at Beauty and the Boutique ❤️xoxo
Posted 4 years ago
The products are fantastic, and the people are absolutely lovely - I have struggled for a long time with my makeup, every item has a tutorial video showing exactly how to use it, if you are unsure of what color you should buy you send then a photo taken in natural light, and the team will assist. I used this option, everything that was recommended to me was perfect. I recieved a faulty product, which was resolved speedily and with no fuss. It is a joy to deal with such lovely people, many of the products would be difficult for me to obtain in England as they are either American or Canadian. I found my holy grail of skincare as well, my work colleague told me that a photo of me taken 10 years ago looked like it was taken yesterday! I no longer purchase from anywhere else now ^^
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Posted 3 years ago
Oh my GOODNESS Atiade! This beautiful message has just made our WHOLE day! 😍❤️ We’re completely over the moon to know how much you’ve been enjoying all things Beauty and the Boutique, from your beauty treasures to Katie’s super tutorials! It’s put the BIGGEST smiles on our faces to know how happy you are with your beauty treats and shades and to how well they work for you! 😃 Thank you SO much for being so wonderful and letting us know - what would we do without such wonderful friends like yourself here cheering us on!? It’s such an honour and the greatest pleasure to have you here in our little Beauty and the Boutique family, Atiade! YAY! ✨ Thank you so much for being such a special part of our community! 😘 Sending you the BIGGEST hugs and heaps of love from all the team here at Beauty and the Boutique ❤️xoxoxoxo
Posted 3 years ago
Absolute pleasure dealing with this company. From the down to earth videos from Katie, to the amazing Customer Service. Over the last 3 or 4 years I've purchased a number of items, factor 50 face cream, 2 Daniel Sandler water colours, a Daniel Sandler Contour compact, and I also tried the veil concealer. I was 100% happy with every product apart from the concealer. I found it started to smell a little after a few weeks use and so after trying it, I threw it away. I didn't even think to complain. But 4 years on I made a comment to this effect and low and behold they sent me a free of charge replacement to try again with some tips on how to keep it fresh. 4 years on! Have you ever heard of such a thing? I've actually also just purchased a kohl eye pencil but had ordered the wrong colour, so I emailed and they replied and changed my order within 1 hour. I've never had dealings with a company so professional AND lovely at the same time - and I have purchased alot of things online. The products are actually all really lovely. I can't recommend this enough. Also, I shoukd add that I have messaged them for advice on products over the years and they send personal responses with advice and why the product is good. Honest, friendly, reliable and hands down a pleasure to buy from.
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Posted 4 years ago
WOW! WOW! WOW! What a BEAUTIFUL message to put the biggest smiles on our faces! Thank you SO much for sending us such a kind and thoughtful message to make our day here at Beauty and the Boutique HQ 💖💕 We’re always working to make our little Beauty and the Boutique family happy, so your words mean so very much to all of us here. We love having you here every step of the way and we're even happier to read you're loving all of your well-deserved beauty treasures! Thank you for being such a wonderful friend, you're the inspiration behind everything we do 💖💕 Wishing you a super lovely weekend from the whole team here at Beauty and the Boutique ❤️🌈 xoxo
Posted 4 years ago
Lovely customer service, really friendly and personable. Sadly the products do not live up to expectations; the natural blush is garish, the veil concealer is ineffective at covering dark circles. I’ve come back to the site and given it another go because of all the positive reviews and the featured videos. However, the products really aren’t worthwhile in my experience.
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Posted 4 years ago
Hi there,   We're so very sorry to hear about you're not entirely happy with your products– we really value and appreciate your feedback, it means a lot to us. Your happiness means everything us and we’d love to make this right for you. We kindly ask for you to pop us an email at customerlove@beautyandtheboutique.com and we’ll happily help you further.   We hope this helps, and thanks so much for being part of our little Beauty and the Boutique family.   Have a great rest of the day!   With love and very warmest wishes from all of us here at Beauty and the Boutique ❤️
Posted 4 years ago
Absolutely great service. All the products are tried and tested and none are tested on animals. I’ve bought several products and they’ve all arrived promptly and beautifully packaged. When one item was faulty, it was replaced, quickly and without any hassle. I really feel like I can trust the company and will keep buying from them. The customer service is amazing.
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Posted 5 years ago
WOW, you’re so welcome, Karen! We’re thrilled to hear how much you're enjoying Beauty and the Boutique and so glad we could help ❤️ And thank YOU for being part of our sweet and supportive Beauty and the Boutique family - it really does mean the world to us! We're all wishing you the most amazing day from all of us here at Beauty and the Boutique 💖 xoxo
Posted 4 years ago
Started with the veil , heliocare, and Daniel sander blush after watching Katie video. Absolutely love all 3 products, they are fool proof so easy and quick , they have become my favourite products for my no makeup days. My latest products are Lord and berry bronzer and Gerard cosmetics vintage rose lipstick and pencil, veil foundation and slay setting spray, these were brought for my daughters wedding, and they did not disappoint, went on effortlessly and stayed all day, yet I didn’t look over made up. Love everything I have brought, I had the jojoba oil in the run up to the wedding , the smell is divine and makes my skin feel lovely. Must just mention about the slay spray , again the smell is heaven, and it is so refreshing
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Posted 5 years ago
Awww, you're SO sweet Isabel ❤️Thank you so much for you wonderful and AMAZING feedback - we really appreciate it! We hope you had the best time celebrating your daughters beautiful wedding! We're over the moon at how much you're loving your beauty treats. Thank you for taking the time to write such a LOVELY message – it’s the best thing in the world to hear you’re enjoying Beauty and the Boutique. Thank you for being a valued member of our little Beauty and the Boutique family – every one of our lovely members means the world to us. Sending love hearts and warm wishes from all of us here at Beauty and the Boutique xoxox
Posted 5 years ago
Katie & her team are so amazing at advice and any issues you may have , and demonstrate how to use each product they have , the product are fantastic and I know I can trust Katie's choice on cosmetics as she hunts round for the best on the market that works, I've tried & use the range of cosmetics on the website and love them , I had one incident were I had a foundation a shade to light and I got intouch to change it and I said I used it , they were fantastic said not a problem and changed it for me and I didn't need to return the old on I got my new one a few days later 😀, so so helpful and always fast delivery beautifully wrapped with details inside on a card and always a packet of sweets hearts inside a lovely little touch,it's a treat just to open the package a fantastic gift also , I love looking on there website to see what amazing products Katie has found that can help me with my beauty issues I have with my skin of just to inhance it always something special there , so love Beauty and Boutique, you won't regret looking fantastic 😀 ❤️❤️❤️❤️
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Posted 11 months ago
Oh, WOW, thank you for your gorgeous message, Julia! 💖 We’re SO happy to hear YOU’RE happy! 💕 We’re delighted to have you on our journey with us! Your kind words have brightened up our day so much! ✨ And we also can’t thank you enough for being such a special part of Beauty and the Boutique – it wouldn’t be the same without you! Having you cheering us on means the world to us, so thank you, thank you, thank you! 🌟 Wishing you a magical day! With love and very warmest wishes from all of us here at Beauty and the Boutique 💖
Posted 11 months ago
I received my very first order from Beauty and the Boutique recently. The whole experience has been superb, from the ease of purchase to updates on shipping and then receiving the package with all the added extras was excellent. Loved the little touches included; the beauty tips booklet to the Love Hearts. really great. I look forward to making more purchases soon.
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Posted 1 year ago
Awww, we’re all walking on air, Kelly!! Thank you for being SO lovely and sending us so much kind support! ❤️ It means the world to know you're loving Beauty and the Boutique as much as we love you!! Our little Beauty and the Boutique community really is the best! We feel so incredibly lucky to have you as part of it 🌸 Wishing you an amazing day! With love and very warmest wishes from all of us here at Beauty and the Boutique 💖
Posted 1 year ago
I absolutely love this place! The service is the best of the best. I am always greeted with kindness and with a smile. I love the honesty that the professionals bring. They really want the best for you and what would be in your best interest.
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Posted 1 year ago
WOW! That’s the KINDEST message, Lisa – you really know how to make our day 💖✨ Thank you for your kind words and for sending us so much love and support – you’re the inspiration behind everything we do 💜 We don’t know what we’ve done to deserve our amazing little Beauty and the Boutique community, but we’re so happy to have you as part of it! We’re all wishing you a wonderful day! With love and very warmest wishes from all of us here at Beauty and the Boutique 💖
Posted 1 year ago
The customer service is excellent! They respond quickly and provide very helpful information. I love the products and have been using Veil for under my eyes and also Blinc mascara - which has to be my all time favourite. It’s very light and washes off so easily. I have a prosthetic eye and it’s really difficult using some eye makeup but I find both of these products are good to use and have caused me no issues.
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Posted 1 year ago
WOW, WOW, WOW! 😍💞✨ You really know how to pop HUGE smiles on our faces, Barbara! 💞💖 It means the world to hear just how much you've been enjoying Beauty and the Boutique and your beauty treats - we truly can't thank you enough for your kindness💝 We're just thrilled to know that the Blinc Amplified Mascara works so well for you - thank you for letting us know, we feel like the luckiest team in the world to have your support! Thank you for sprinkling a little extra positivity on our day today, Barbara, we hope your day is as lovely as you are🦋✨ With love and very warmest wishes from all of us here at Beauty and the Boutique 💖
Posted 1 year ago
Hello! First of all, thank you so much for providing me with a link to provide a review. I'm really excited to share my experience with some of your products. I first came upon the company through Facebook ads. I think what really drew me in were all of the tutorials that were provided for each of the products. I generally prefer to order makeup in person, so I have the opportunity to test and make sure the colors are just right. I took a leap of faith and ordered a few items after seeing the videos several times. I must say, I have been completely satisfied with the quality of each and every product! I would like to say a few words about each of the products I purchased because I love all of them! I purchased the Sunset Skin Foundation by Veil in light 2N and the Veil Complexion Fix in medium 3N. Both offer light coverage (exactly what I was hoping for!) with the ability to build if needed. I also felt like I splurged a bit on the Blossom Colour Beauty Glow primer! Oh my! Just adding that little bit of shimmer around my eyes and the tops of my cheeks makes such a huge difference! My absolute favorite purchases though are the Daniel Sandler watercolors! I have both Glow and Flush! Flush is something I use very sparingly since it is a bright pink, but GLOW is FANTASTIC!! I absolutely love the neutral feel to it, and I love adding a bit to my eyelids for some natural color as well. Easily something I use every day. And, of course, with each purchase I received tips and tricks for application as well as access to the wonderful tutorials. I know I've gone on and on about it, but I have been over the moon for all of my purchases, and I appreciate the opportunity to say Thank you! and to spread the good word to others.
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Posted 1 year ago
Oh WOW, this is too kind of you, April! What an amazing message to add some magic to our day ✨🌟 You’ve made our whole team smile! It truly means the world to know that you're loving Katie's videos and recommendations, thank you SO much for taking the time to let us know 💕 We don’t know what we’ve done to deserve our amazing little Beauty and the Boutique community, but we’re so happy to have you as part of it, you’re the inspiration behind everything we do! 💜 Wishing you a wonderful day! With love and very warmest wishes from all of us here at Beauty and the Boutique 💖
Posted 1 year ago
I don't worry about being overwhelmed with all the different beauty products around. I just go straight to Beauty and the Boutique and always find exactly what I want with amazing tutorials ever. It's THE best beauty web site there is 🥰🥰🥰👍👍👍XXX
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Posted 2 years ago
YAYYYY! This makes us SO happy, Vicky!💞💖What a wonderful message to receive!🥰Thank you HEAPS for your kind words and for cheering us on - we feel incredibly lucky knowing we have you on this Beauty and the Boutique journey with us so thank you, thank you, thank you!💖 We hope you have a day as lovely as you are, Vicky! Sending love and big hugs from all of us at Beauty and the Boutique❤️ xoxox
Posted 2 years ago
I have made several purchases from here. I live in Australia and the service is not Only free delivery,but is really quick. I love the personal small touches. The individual wrapping of each item and the little tube of Live Hearts. (takes me back to my childhood). The products do exactly as they have been shown to do. I love all the tips and tricks which actually WORK I will keep coming back.. Thank you for a great service with great products. Much love.
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Posted 2 years ago
WOW WOW WOW!! Thank you for your LOVELY message, Michelle! 💖💕We're over the moon to read how quickly your parcel arrived for you and we're so excited to read how much you enjoyed how your parcel arrived for you- YAAAAY!!! 🎉 We can't begin to tell you how much this means to us! 💕Thank YOU for your amazing support and showing us so much love - we feel so very lucky to have you as part of Beauty and the Boutique. We're all wishing you a wonderful weekend in Australia! Love and hugs from Team Beauty and the Boutique. 💖 xoxoxo
Posted 2 years ago
I have had the pleasure of ordering several times. The prices are reasonable for the quality you are getting. The products are amazing and work very well. The shawls and jewelry I ordered were high quality and beautiful. You can ask questions on their Facebook page and they are always friendly and accommodating. The shipping was reasonable as well as I live in the United States. Definitely recommend them!
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Posted 2 years ago
We’re so glad to hear you’re happy, Erin 😊❤️And even happier you're loving all of your beauty treasures! We're always so happy to help so thank you for your kind words! Thank YOU for being part of our Beauty and the Boutique family! We’re all about bringing a smile to our lovely friends’ faces, so we’ve loved hearing from you. Here’s wishing you a great day from all of us here at Beauty and the Boutique 💖
Posted 2 years ago
These guys are amazing and I love their products! I have placed a few orders over the last couple of years and they have all arrived promptly to my home in Australia and well-packaged. Understandably, I was disappointed to find that my latest order (which was quite large) had gone AWOL and after nearly 2 months, I arrived home to find the package completely waterlogged with all packaging damaged and the products unusable. I immediately contacted Australia Post and was advised to take it into them to assess the damage. They were very unhelpful and I was asked to leave the product and packaging whilst the matter was being investigated and that I should hear something within a week. It has been over a month and I have heard nothing. In complete contrast, I contacted beauty and the boutique customer service and after providing a photo of the damaged package/products was advised that a full replacement would be posted immediately to me. I received this promptly and could not have been happier with the amazing customer service and wonderful products. Their efforts have completely restored my confidence in ordering through this company in the future and I would not hesitate to order through them again!
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Posted 3 years ago
Ahh, you’re SO welcome, Amanda! We’re happy that you’re happy and we're always here to help 💖 We’re even happier to have you as part of our Beauty and the Boutique family, so thank you for your kind words and amazing support at Beauty and the Boutique. Have a great day! With love and very warmest wishes from all of us here at Beauty and the Boutique 💖 xoxox
Posted 3 years ago
Just love this company and it’s products!!! I’m in Australia and I’ve made several purchases now from Katie’s company , all of which I’ve been totally thrilled with in every way . The products are exactly as shown on website and they do exactly as shown in Katie’s video tutorials. The service is always prompt and the delivery even to Aussie is quite prompt and always packaged beautifully with little treats in the box . I’m 56 and I love the cosmetics and beauty products, great company 🥰
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Posted 3 years ago
Awww, we love you too, Deanne! Thanks a million for putting a spring in our step today, you’re so kind to send us a message. 💖💖💖 We’re all about making our little Beauty and the Boutique family happy, so when we hear we’re doing a good job…it just means the world to us. Thank you again and have a brilliant day! With love and very warmest wishes from all of us here at Beauty and the Boutique 🌈xoxox
Posted 3 years ago
I’m not into wearing huge amounts of make-up and prefer a natural look. Plus, I don’t have heaps of money to spend on products. Katie at Beauty & the Boutique offers excellent, road-tested products that WORK and I’m really grateful to have found somewhere genuine to get product recommendations. Seeing Katie herself (with skin problems of her own) demonstrating how to apply products like Veil and getting fabulous results is extremely important. Knowing that the products are not tested on animals, that B&B donates to animal charities and that vegetarian products are available is vital. The products arrive in great time, beautifully packaged & looking as delicious as the results they give! I only buy make-up from Beauty & the Boutique now 💕
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Posted 3 years ago
Our wonderful friend Jo 🥰⭐️ What can we say to your amazing message?! We feel that we have no words to truly tell you how much your kindness means to us, Jo!! It's so GREAT to know how much you're enjoying your beauty treats! We're also so thankful that you're here cheering us on! We love you SO much! Honestly, Our little Beauty and the Boutique family really is the best. We feel so incredibly lucky to have you as part of it. Have a great day - you’ve just made ours! With love and very warmest wishes from all of us here at Beauty and the Boutique 💖xoxoxox
Posted 3 years ago
Awww Jo, you're our very own SUPERSTAR ⭐️ THANK YOU from the bottom of our hearts for your kind words. You're AMAZING 💕 We live to make our little Beauty and the Boutique family happy, so we can’t tell you how much it means to us! Jo, we're so pleased you love all your beauty treats. This really is the BEST news. We feel so happy that we get to be a part of your beauty journey 🤗 Thank you again from the bottom of our hearts for taking the time to send us such kind words Jo - please know that you're so loved! Have a truly magical day, you just made ours 😘🌈❤️ With love and very warmest wishes from all of us here at Beauty and the Boutique 🦋xoxox
Posted 3 years ago
Wow - I really don't know where to start with this gorgeous little company. I spotted them on Facebook where they did a brilliant, easy to follow no make up 'make up' tutorial. I bought the products that they demonstrated and was thrilled to receive their products which weren't just excellent, they were beautifully packaged and felt really decadent. Using their tutorials and products has helped me to literally knock 10 years off my real age. Their customer service is also second to none - they couldn't be more helpful and deserve every success they get!
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Posted 3 years ago
WOW WOW WOW!!!! Thank you SO much for your BEAUTIFUL message, Lily! You have put the biggest smile on all our faces here at Beauty and the Boutique. 💕 💖We can't begin to tell you how much it means to us that you've taken the time to share such a kind and caring message to all of us here. We're over the moon to read how much you're enjoying Katie's tips and tricks and all your new beauty treasures- this means the world to us! Thank you for all your incredibly kind words and amazing support- we feel so grateful to have such wonderful friends cheering us on! You're a true Beauty and the Boutique SUPER-STAAAR! ⭐️ We're all wishing you a beautiful weekend! Sending love and big hugs from all your friends here at Beauty and the Boutique. 💖 💖 xoxoxoxoxoxoxo
Posted 3 years ago
The ordering was easy and arrived promptly however beyond that I am pretty disappointed and can’t help but feel slightly ripped off. The veil complexion fix is so thin, it Barely offers any coverage and nothing like the video suggests. Even with multiple layers, I’ve had concealers for far less money do a much better job. The watercolour glow and blush that I also ordered seem pretty steep in price considering how thin and watery they are too. Unlike what is suggested in the video, neither leave your skin with a sheen or shimmer and in fact have a very Matt finish. Really disappointed as I enjoy watching the tutorials and think the more natural look is not pushed enough. However sadly the quality does not match the price or do what it says on the tin.
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Posted 3 years ago
Hi there Jemima, Thank you for reaching out to us with this feedback, we really appreciate it. We’re very sorry to read that you’re not enjoying your new products - we’d love to help with this. Jemima, we’ve got some tips that we’d love to share with you, to help you get the best from your new products. However, should after trying these tips you’re still not entirely happy with your order - please do get back to us right away and we’ll happily refund you for these products, upon their return back to us. Daniel Sandler Watercolour Blush: Please let us reassure you the consistency in the Daniel Sandler Watercolour Blush’s are water-like due to the unique formulation. Particular shades of Watercolour Blush (such as Glow) can be slightly more watery than the other Watercolour Blush shades (due to purposely having less colour pigment to allow that particular shade to look subtle and natural).   Shade ‘GLOW’ has been designed by Daniel Sandler to be much more of a delicate wash of colour, perfect for people who wish for just a subtle skin enhancement rather than a look of ‘blush’. Each little drop of the Glow contains thousands of tiny shimmering flecks that bounce light and add the look of youth and luminosity to your skin. For a more dramatic affect we recommend building this up in thin layers. The key to using these products is to vigorously shake the bottle, mixing the pigment up and creating a slightly thicker consistency. Next, gently tap the nozzle of the bottle on the back of your hand. You may not need to squeeze the bottle, as most often a small droplet should come out from the gentle tapping motion. You only need a very tiny drop of this on the back of your hand. Again, you can build up a more pigmented/dramatic look using this method until you reach your desired affect, adding little drops to the back of your hand at a time. Veil Illuminating Complexion Fix: The Veil Illuminating Complexion Fix offers a light yet flattering coverage and is designed not to be full coverage but to allow your skin to peep through so it looks just like your own skin but a little more rested. 

For more coverage, you may wish to apply Veil Illuminating Complexion Fix first and then applying your favourite foundation. Lastly, try applying a couple of layers of Veil Illuminating Complexion Fix over the top of your foundation for ultimate coverage. You may wish to apply a moisturiser to your skin, as this product works best over moisturised skin. Jemima, we hope these tips can help you enjoy your new products - however, as we mentioned above, if you're still not entirely happy with your new purchase, please do get back to us and we’ll do everything we can to make this right for you. Thank you again for your support and for taking the time to message us. With love and very warmest wishes from Team Beauty and the Boutique 💖
Posted 3 years ago
Just received my Veil complexion fix and it’s amazing! Fab healthy glow and no foundation. Perfect for me as I don’t often wear make up. Followed the simple pictured 4 step instructions on my purchases - I will defo be purchasing and trying other items if this anything to go by!Wee bit lippy and mascara - and ready to face the world! now two friends have just ordered it after I FaceTimed them! Fantastic purchase which I would highly recommend and will always have one in my bag, speedy delivery and beautiful packaging- not to mention the love heart sweeties!
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Posted 3 years ago
Wow! What AMAZING feedback for the team here to receive 💖🥰This is SO wonderful to know ❤️We honestly can't tell you how much this means to us. Thank you from the bottom of our hearts for taking the time to write this lovely message to us 🦋🌈 You're a true Beauty and the Boutique SUPERSTAR 🌟 Our fabulous little Beauty and the Boutique family inspires us and drives us every day - thank you SO much for being a part of it! 🥰 With love and very warmest wishes from all of us here at Beauty and the Boutique ⭐️🌈XOXOXOXOX
Posted 3 years ago
Beauty and the Boutique is rated 4.9 based on 157 reviews