Beaumonde Reviews

Name: Beaumonde
Address: 167-169 Great Portland Street, 5th Floor, London, United Kingdom
Rating: 4.87

4.9 Rating 1,779 Reviews

97 %

of reviewers recommend Beaumonde

4.9

Based on 1,779 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Beaumonde:

Welcome to the art of living, redefined. ✨ We're Beaumonde, stocking hundreds of luxury homeware and interior brands. #ByBeaumonde. Shop now: www.beaumonde.co.uk.

Visit Website

Phone:

2087130594

Email:

sales@beaumonde.co.uk

Location:

167-169 Great Portland Street,
5th Floor,
London
United Kingdom
W1W 5PF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for the service. I am super pleased with my order (Bloomingville Eanna Blue Ceramic & Humble One Cordless LED Table Lamp)”

Beaumonde 5 star review on 16th June 2023

Helpful Report

“Really FANTASTIC customer service ( I messaged out of hours (new baby) and was responded to immediately and they were brilliant in accommodating my request. The wallpapers are excellent quality, beautiful designs and a huge variety. We are still deciding what to purchase but I highly recommend this company!”

Helpful Report

(London Team) -

Hi Sarah, Thank you so much for your amazing review! It's wonderful to hear you had a great experience with our customer service team. If you are still struggling to work out what you want we can obviously help with that too ;) Best Wishes Beaumonde Team

“I purchased a large bean bag, it was despatched and received quickly, arrived in a large box in perfect condition”

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(London Team) -

Hi Anthea, We are delighted you enjoyed your purchase, thank you for your kind review and we hope to see you shopping with us again soon! Best Wishes Beaumonde Team

“Quick delivery. Amazing blanket. As described. Good price. Delivery charge was the only negative.”

Helpful Report

Hi Aisha, Thank you for your kind review, we are delighted you love the product and were happy with the service. We note your displeasure at the delivery charge but unfortunately, as a small business, we cannot offer free delivery for smaller orders. It is a cost that we cannot carry if we want to maintain selling quality products at great prices. Hope to see you shopping with us again soon. Beaumonde Team

“Concerned when asked to review order and it hasn’t been received but got a very quick response to my concern . It was about 8 days I think to delivery”

Helpful Report

Hi Sue, Thank you for your review. We had a little hiccup with your delivery but I'm glad we were able to get it rectified right away and sorted in quick time. Hope to see you shopping again soon! Tom

“Ordered twice from Beaumonde and recommended a friend the same item.....good price and quick delivery! Easy peesy lemon squeeze. Well done Beaumonde 👏🏻👏🏻👏🏻”

Helpful Report

Hi, Thank you for your kind review and for spreading the love, it is greatly appreciated as a small business :) We hope to see you shopping with us again soon! Best Wishes Beaumonde Team

“Delivered with care.”

Helpful Report

“Item was cracked”

Helpful Report

Hi, Thank you for taking the time to leave us a review. Unfortunately, we are at the mercy of the postal/delivery companies, and occasionally things don't arrive in the same condition they left our warehouse. Once we were aware of the issue we immediately sent you a new one which arrived in good condition so a 1* review feels harsh. Please let us know what we could have done better to achieve a 5* review. Many Thanks Beaumonde Team

“Excellent delivery time on quality item (mirror) which was extremely well packaged too. Great customer service as well. Email enquiry regarding stock availability was answered in under 24hrs and over a weekend. 100% positive experience with this company so far.”

Helpful Report

Hi Jane, Thank you for your wonderful review. We are really pleased you enjoyed shopping with us and we were only too happy to help. Hope to see you again soon. Many Thanks Beaumonde Team

“Great service. Very well packaged.”

Helpful Report

Thank you very much for your kind review. We are delighted you enjoyed our products and service, we hope to see you again soon. Beaumonde Team

“Amazing Service, we requested a quick turnaround on wallpaper and Beaumonde helped us get the bespoke paper within days. Fabulous!”

Helpful Report

Hi Darren, Thank you for your great review, it was our pleasure. We always strive to go above and beyond for customers! All the best, Beaumonde Team

“I was looking for a specific wallpaper (Sea Life by Mckenzie) and Beaumonde offered by far the best price I could find. Their customer service was excellent with an immediate reply to my query from Tom. Delivery information was good, coming through both by email and text. Based on my experience, I would certainly recommend Beaumonde.”

Helpful Report

Hi Sian, Thank you very much for your wonderful review. Hope to see you shopping with us again soon :) Beaumonde Team

“Fast delivery Well packed Lovely priduct”

Helpful Report

Hi Rosemarie, Thank you for your wonderful review. We are really pleased you like the product and our service. We hope to see you again soon. Many Thanks Beaumonde Team

“My order arrived quickly and was well packaged. Unfortunately I had to make a return and the refund was swift. Overall very good and hassle free returns.”

Helpful Report

Hi Thank you for your kind review, it's good to know our returns process is easy. We hope to see you again soon. Many Thanks Beaumonde Team

“Very quick delivery and item as described. Would order again”

Helpful Report

Thank you for your lovely review. We hope to see you again soon. Beaumonde Team

“Thank you”

Helpful Report

Hi Anna, Thank you for your 5* review. We are delighted you are happy with our service and the product. We hope to see you again soon. Thanks Beaumonde Team

“I paid this company £250 at the beginning of August and have not received a reply to several emails and the product did not arrive. It is now about 6 weeks. A horrendous customer experience. Very disappointing. Can someone respond?”

Helpful Report

Hi Cormac, I am writing in response to your review to let you know that since January 2024 Beaumonde has been under new ownership. I am really sorry that you had problems with your order and the previous owner. I hope you managed to get everything sorted with your bank and your money returned. We’d love for you to become a Beaumonde customer once more, we pride ourselves on our exceptional customer service and attention to detail. We are passionate about providing customers with a seamless online shopping experience, from browsing our selection of products to placing an order and receiving prompt delivery. Please do contact us if we can be of any further assistance to you. Many Thanks Tom

“Ordered two vases on 22July! Order confirmed and supposedly shipped, to be delivered week of 8 August! Still no delivery or communication! Sent a registered post letter as can get no other feedback as to where my order is and it was refused twice on Saturday! What sort of service is that and where are my vases or my £685!! So so disappointed and disgusted in this service.”

Helpful Report

Hi Deborah I am writing in response to your review to let you know that since January 2024 Beaumonde has been under new ownership. I am really sorry that you had problems with your order and the previous owner. I hope you managed to get everything sorted with the company or with your so you could get your money returned if not. Please do contact us if we can be of any further assistance to you. Many Thanks Tom

“Disappointed in communication with company, I have sent many emails to see when order will be sent to me as we have renovated and the only thing we are waiting on is the wall lighting. I have had no reply’s from email, instagram or their online chat just constant tickets being created. It has been over 30days being told it would be sent early august and payment taken of just under £300 Am very disappointed. Please let me know when my order is due.”

Helpful Report

“Ordered two vases costing £685 on 23 July! Money taken straight away but no delivery! I have send numerous emails and messages and no one has answered! Appalling service would not recommend to anyone!”

Helpful Report

“Can someone please reply to my emails about my order!! I have emailed 5 times in the last two weeks and haven’t had a single response. I know your team works Mon-Friday but this is ridiculous. I paid over £500 for a dressing table on pre-order which I has already been delayed twice and i was last told that you were expecting the delivery on the 7th August which has since passed. I haven’t had any emails, shipping confirmations NOTHING. I placed my order back in June and have been waiting 2 months now. This is causing me a lot of stress, please can you reply to my email and give me a refund at this point because it’s beyond a joke.”

Helpful Report

Beaumonde is rated 4.9 based on 1,779 reviews