Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd Reviews

Name: Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd
Address: 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, 2nd floor Nucleus House 2 Lower Mortlake Road, Richmond, London
Rating: 4.94

4.9 Rating 758 Reviews

100 %

of reviewers recommend Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd

Company Reviews

Metrics

Info

4.9

Based on 758 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd:

Expert local knowledge for a Great Holiday in the Nordic Region, Scandinavia, The Baltic Region, Poland, Slovakia, Balkans and more.
We know the territory – you’ll experience the difference.
When your holiday is created by experts who know the country inside out, your journey’s off to a flying start.

At Baltic Travel Company, we pride ourselves on our intimate knowledge of the Nordics (Scandinavia incl. Finland, Iceland and Greenland), the Baltic States, Poland, Slovakia, Balkans and more. By combining our first-hand knowledge of your destination, and our extensive experience of the UK and global travel industry, we’re able to tailor-make the perfect holiday for you – whatever your interests, budget and location.

Visit Website

Phone:

02082332875

Email:

info@baltictravelcompany.com

Location:

2nd floor Nucleus House 2 Lower Mortlake Road, Richmond,
2nd floor Nucleus House 2 Lower Mortlake Road, Richmond
London
TW9 2JA

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 22nd July 2025

Felicia C

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 29th June 2025

Richard C

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 24th June 2025

Barbara A

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 12th June 2025

Andrea M

573

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter and I had a fantastic holiday in Iceland. We were lucky with the weather as well as it poured with rain all the way to the airport on the last day but was mostly sunny the rest of the time. Baltic travel made it all really easy and I was expecting two single rooms to be more trouble than it turned out to be and the surcharges were not as criminally high as some other operators we looked at. The hotel was fine and very central. All the documents came through by email in good time and all we had to do was turn up. Brilliant. I will definitely book with Baltic again and can't recommend them highly enough.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 16th April 2017

Helpful Report

Posted 8 years ago

“analysed our requirements and tailormade an itinerary to an acceptable budget”

Helpful Report

Posted 8 years ago

“I've travelled to Scandinavia twice with Baltic, the first time on a 'ready-made' trip to Norway, the second a tailor-made holiday to Finland and Sweden. From first contact with this company, you know that you're a valued customer. Emails receive an extremely prompt reply and if the person dealing with your arrangements is away, one of her colleagues will step in. When you phone Baltic, it's clear that they really care about helping you to have a great travel experience. Once your trip begins, arrangements go like clockwork. If there are any unforeseeable problems along the way, these are resolved swiftly. We had an issue with our Stockholm hotel which we resolved ourselves whilst there, and as soon as we alerted Baltic on our return home, they contacted the hotel management on our behalf. I have complete faith in this company, and would strongly recommend travellers to put themselves in their capable hands.”

Helpful Report

Posted 8 years ago

“This short (4 night) Northern Lights, Volcanoes and Glacier Lagoon holiday was absolutely excellent. Cannot fault anything from the accommodation and meals to the great tour guide and driver. The second day in particular was just about perfect - glaciers, lagoons and icebergs, the like of which I had never seen, capped off with a spectacular Northern Lights display. A wonderful, unforgettable experience and all organised as smooth as clockwork.”

Helpful Report

Posted 8 years ago

“worked through to get the perfect itinerary, our agent was extremely helpful”

Helpful Report

Posted 8 years ago

“A tailor made 50th birthday treat that ticked every box! Everything came together just as I had hoped.”

Helpful Report

Posted 8 years ago

“A very well organized trip to a great destination. Lots of things to see and do for both me and my son (age 11). We would do it all again tomorrow and still find more interesting people and places to meet and see. Golden Tulip hotel was lovely in Krakow with great staff. Hotel in Zakopane needed to sort out housekeeping which was poor but facilities were great. We would certainly book with Baltic travel company again. Fascinating destinations and very well planned.”

Helpful Report

Posted 8 years ago

“Amazing service and communication! These guys know how to properly plan a trip based on your needs. Will definitely take a package with them again!”

Helpful Report

Posted 8 years ago

“The Baltic Travel Company suggested a great combination of events for our week in Poland. They provided all necessary information in a clear and concise way and paved the way for a great cultural and sporting time visiting Krakow and Zakopane. They didn't disappoint and I have no qualms in recommending them to anyone.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 23rd March 2017

Helpful Report

Posted 8 years ago

“Arrangements for flights, taxi at airport to hotel and trips organized were first class. Nothing was too much trouble when questions were asked. Highly recommended”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 14th March 2017

Helpful Report

Posted 8 years ago

“We felt that the trip was brilliantly organised and we had a fantastic time, thank you!”

Helpful Report

Posted 8 years ago

“We had a wonderful holiday to Norway, everything we wanted to do was organised well which removed any stress allowing us to enjoy our holiday. The schedule for our trip worked very well, including transfers, hotels and flights. From the first contact, booking and advice Baltic Travel Company made this a great experience. We would highly recommend!”

Helpful Report

Posted 8 years ago

“We visited Tromso in Norway for a long weekend in February to see the Northern Lights. Baltic Travel were fabulous - extremely well organised and helpful. Our trip was amazing, we saw a beautiful display of the Lights and went on a night time snowmobile trip which was huge fun. I'd definitely use Baltic Travel again and can't recommend them highly enough. Thank you for a trip we'll remember for ever!”

Helpful Report

Posted 8 years ago

“Inga at Baltic Travel made our trip to Norway effortless - all details were taken care of and we could customise our travel plans to whatever we wanted. Her knowledge of the area, what we could do, what would interest us, etc, was fantastic. The tour company used at the Lofoten Islands was wonderful as well, as was the accommodation. They even offered to arrange to fill our fridge at one of our accommodation places with whatever was needed in case the supermarkets were closed. Great service - thank you!”

Helpful Report

Posted 8 years ago

“I've only got as far as booking but so far it's been a perfect experience! Lena has been really really helpful and it makes me look forward to the trip itself - not but I'm sure I'll write a review after that. Thanks Lena!”

Helpful Report

Posted 8 years ago

“We recently ventured to West Greenland and had 'the time of our lives.' Albeit very cold (temperatures were -32c!) the scenery was stunning and all the arrangements Daina made worked perfectly. It was a brilliant holiday - and so good, we have booked another with Baltic!”

Helpful Report

Posted 8 years ago

“All holiday documentation was received prior to travel with full details of the holiday itinerary, transfer procedures together with tips and guides for eating out etc.”

Helpful Report

Posted 8 years ago

“We recently visited Norway for the weekend using a package put together for us by Baltic Travel. I can not praise the quality of the excursions, the hotel or the communication from Lena at Baltic Travel enough. Everyone bent over backwards to make the holiday a once in a lifetime experience for us. Even seeing the Northern Lights paled into insignificance amongst the care and setting that was provided for us that night. Would I recommend Baltic Travel? Yes, 100% without a moments hesitation”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 13th February 2017

Helpful Report

Posted 8 years ago

“I've never booked a holiday through a smaller company before so I was a little apprehensive. Very soon though my fears were allayed with the friendly staff and the high level of personal customer service you wouldn't find with larger travel companies. I was helped through every stage including my visa application. Our trip to Russia was made pleasant by professional guides who cared for us as if we were family. The hotels selected for our stay were clean and happy places to stay, with good food at a reasonable price. I wouldn't hesitate to use Baltic again.”

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd 5 star review on 4th February 2017

Helpful Report

Posted 8 years ago

“My recent trip to the Arctic Circle (in the incredible winter wonderland that is Kirkenes) was utterly breathtaking. Everything was perfect, from the stunning accommodation to the magical husky-safari's. I was exceptionally lucky to see the Northern Lights three times during my five day stay, and most definitely would not have known about this incredible place without Lena's guidance. Lena created an itinerary for me that allowed me to experience this incredible place to perfection. My next trip will absolutely be through Baltic Travel Company. Thank you for an unforgettable holiday!!”

Helpful Report

Posted 8 years ago

Baltic Travel Company ( Baltic Travel ( Tour Operator ) Ltd is rated 4.9 based on 758 reviews