ballandrollerstore.com Reviews

Name: ballandrollerstore.com
Address: Bearing Warehouse Ltd, Limestone Cottage lane,, Bearing Warehouse Ltd, Limestone Cottage lane,, Sheffield
Rating: 4.86

4.9 Rating 561 Reviews

97 %

of reviewers recommend ballandrollerstore.com

Company Reviews

Metrics

Info

4.9

Based on 561 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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ballandrollerstore.com 5 star review on 30th August 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good efficient service”

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“Very good service and exactly what I required Recommended ✔️✔️”

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“Correct item arrived in time frame as stated on website - with good tracking from royal mail parcel force”

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“Good service. It would have been good to have an estimated delivery date.”

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“Arrived well packaged on on time.”

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“Easy order and product arrived undamaged.”

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“GREAT SERVICE”

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“Efficient and delivery was on time through the postal service,,”

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“Prompt dispatch and all as expected. Will use again.”

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“Great product range, well priced and quick despatch.”

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“Got what I ordered in a few days. Job done.”

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“Great service, nice product, fast delivery”

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“Good very!!”

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“Ordered on line & Paid & my order was delivered. Perfect, what more could I ask for.”

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“Happy with my purchase and will visit again.”

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“Great service, arrived promptly.”

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“Just what I needed to update an old children’s pinball toy”

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“Although I know that I could have paid extra for faster service, my order rollers arrived within the planned time expected by you, but not by me! When I received confirmation of my order on Friday 26th June at 5:20pm I hoped that you would despatch Friday eve or Sat morning, but you subsequently told me that you despatched form stores on Saturday but did not ship until Monday, so my 2nd class Royal Mail delivery arrived on Thursday 2nd July morning, within your planned time, but later than I had hoped. Are you able to advise me as to whether the rollers were Case Hardened or Though hardened please?”

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Hi John, Sorry to hear about your shipping issues, as we are doing our best to work at the highest standard possible, and we are working cooperatively with the delivery services even though they are facing some delays due to the COVID-19 situation, and we as a company have taken every step possible to ensure the quality of our goods and services are not effected, and your patience at this time is greatly appreciated, In regards to your roller query, all of our rollers are through hardened in AISI 52100 chrome steel. Any other issues please contact our sales team to resolve any problems you may have.

“I required some 1.5 mm dia x 11.8 mm long loose needle rollers to replace missing items from a Toyota Hi Lux propshaft spigot bearing. Ball and roller store had exactly the items I needed and delivered a sealed pack of 50 items very promptly. Nice easy site to navigate. I would use this supplier again without hesitation. Photo shows needles installed with grease. Job now successfully completed👍”

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“Helpful company parts arrived in good time and the price was good”

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ballandrollerstore.com is rated 4.9 based on 561 reviews