ballandrollerstore.com Reviews

Name: ballandrollerstore.com
Address: Bearing Warehouse Ltd, Limestone Cottage lane,, Bearing Warehouse Ltd, Limestone Cottage lane,, Sheffield
Rating: 4.86

4.9 Rating 556 Reviews

97 %

of reviewers recommend ballandrollerstore.com

Company Reviews

Metrics

Info

4.9

Based on 556 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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ballandrollerstore.com 5 star review on 30th August 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The chosen delivery company was slow, they also sent emails saying they had tried a delivery when they hadn’t.”

Helpful Report

Thank you for your review. It looks like you selected the free economy service that we provide. Please note this has a 5-7 day lead time as shown at checkout. The delivery company DX delivery delivered within this timeframe.

“I can't give a good review because they did not have the right size in stock and because I am spoiled by the prevalence of next day delivery.”

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“good service although expensive, can be bought cheaper else ware”

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“No issues at all with the service, but the price is very expensive for what i bought (6mm brass balls). I needed them quickly so used a UK supplier which worked great, but with a bit more time available, I can buy the same thing for about a fifth of the price from China through ebay. I would regularly pay more for the ease of a UK supplier, but the price difference is too huge.”

Helpful Report

Hi Felix, Thank you for your order, Sorry to hear about the issues you are having with your order, but i'm not sure what you mean about 6mm brass, as your order was for 12.5mm/12.7mm/13mm chrome steel? In response to the price of your order, our prices do include VAT and a free next day shipment service for UK customers as well, On the subject of buying from china for a cheaper price, we always advice caution when doing this as although they boast a cheaper price, not all companies will uphold the same quality, as their materials and manufactures have no certification and don't adhere to UK/EU standards, any other issues, feel free to inquire on this email address: fredthomson@bearingwarehouse.co.uk

“Service good but sadly the chrome ball bearing rusted as soon as it was immersed in water”

Helpful Report

Hi Jayne, Sorry to hear about the issues you are having with our products, As stated on our website, if you required a steel ball that is resistant to water, stainless steel 304/316 will offer excellent resistant to water and other chemicals, Chrome steel offers very little protection against water and chemicals and is used in applications that require maximum strength resistance, If you have any other questions regarding any future inquiries, please contact our sales team who will be happy to help,

“hello Please offer a cheap way of shipping, if someone is not in a hurry”

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“As of this date I have still not received my purchase which I am waiting for.One week after ordering. Alasdair Bates. PS Came with Fridays post.Well packaged and correct.”

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ballandrollerstore.com is rated 4.9 based on 556 reviews