Balkan Escape Reviews

Name: Balkan Escape
Address: Henrith Business Centre, 3 Enterprise Way, Spalding, Lincolnshire
Rating: 4.94

4.9 Rating 628 Reviews

100 %

of reviewers recommend Balkan Escape

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About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

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Phone:

01775719891

Email:

info@balkanescape.co.uk

Location:

Henrith Business Centre,
3 Enterprise Way,
Spalding
Lincolnshire
PE11 3YR

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Balkan Escape 5 star review on 27th June 2025

Suzanne M

Balkan Escape 5 star review on 24th June 2025

Hiep H

145

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Met all the requirements of our holiday, the hotel choices were perfect. Good flight times, and the transfers were all seamless. Great communication throughout. Have already recommended Balkan Escape to friends and family.”

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“The booking process was good - they were able to arrange a different flight from the usual schedule which made a big difference to us. Communication was good, although some emails went to spam so I didn’t always realise that - so always worth checking. All the hotels were nice and the transfers worked perfectly. We chose not to hire a car and use transfers instead so they took us all over the place. I know it’s unusual not to have a car at Plitvice Lakes but it was doable. The bus service spoken about in the official Plitvice Lakes websites does not support local services but we did use a taxi in one occasion. Our hotel was a little bit of a trek from the park in foot so if you decide to choose not to have a car request a hotel closer if possible. Overall we very much enjoyed the trip and valued the services and information provided by Balkan Escape. Thanks Jack for supporting us.”

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“Found Balkan Escape to be very helpful, prompt with their replies and reliable. Everything went according to plan with pickups and hotels being more than helpful. Will definitely recommend to friends.”

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“We have just arrived back from a 3-centre holiday in Croatia (Zadar, Split and Brac) organised by Balkan Escape. The service was excellent from beginning to end. Balkan Escape helped us choose the locations, organised all the accommodation and arranged the transfers. They really looked after us in all aspects of the holiday planning, even keeping us informed of last-minute changes in our flight timing and schedule. We had a fantastic time and really valued the local knowledge and experience provided by Balkan Escape. We would definitely use Balkan Escape again and would highly recommend the company to friends and family.”

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“We recently had a trip to Croatia and we used Balkan service. They were very helpful arranging an itinerary suitable to our budget. The selection was excellent and gave us a couple of hotel choices for each destination. All the hotels were brilliant and location were within a very comfortable distance to centre. All transfers were puntual and very friendly. The service of Balkan was exceptional, the replied to my emails very promptly answering any questions or doubts that I had. I would definitely use them again and I encourage friends to use them. Laly Sanchez”

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“Wow, what an amazing holiday we had in a beautiful Country. I would like to thank the team at Balkan Escapes for putting the package together for us. We stayed in Split, Hvar and Korcula. The holiday certainly lived up to our expectations. All the hotels suited our requirements and we loved all three places for different reasons. Thanks to Balkan Escapes the transfers all ran smoothly, with very detailed easy to follow instructions. I will certainly be recommending Balkan Escapes to friends and family.”

Balkan Escape 5 star review on 22nd June 2025

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“Everything ran smoothly right through from booking process flights transfers and hotels. Well organised and I would use the company again”

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“We have travelled extensively thru Europe.This was the best country we've visited Jack Hailstone planned the itinerary perfectly 11/10!! And we cannot praise him enough for this .Balkan Escapes superb. Hotels brilliant transfers 100% Well done”

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“We had an amazing holiday. Everything was as described. All our travel was arranged for us and our transfers were perfect with really friendly helpful drivers. The hotels were lovely. Balkan Escape answered any questions we had with good communication and we would definitely recommend them and we will use them again.”

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“We have just returned from an amazing trip to Croatia organised by Balkan Escape. The itinerary was meticulously planned and everything went smoothly from locations to transfers to accommodation. Excursion ideas were provided but leaving us with the flexibility to book ourselves based on our requirements at the time. Communication was excellent throughout. Would definitely recommend Balkan Escape and would use them again.”

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“We had a fantastic multi-centre holiday in Croatia (Split, Hvar, Dubrovnik), our favourite place being Hvar. Balkan Escape did a great job in helping us create our holiday and booking the flights/hotels/transfers. The choice of hotels on offer were excellent and Balkan Escape provide the flexibility to create you dream holiday. Many thanks to Jack who couldn't be more helpful in providing advice on available trips etc. We will definitely go back.”

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“From fully understanding our requirements, translating those into a great itinerary including travel, hotel options and suggested activities at each destination resulted in a great two week holiday in Croatia. I would not hesitate to recommend Balkan Escapes for their knowledge of the region, translating our wish list into a memorable holiday and a smooth process from initial enquiry to the completion of the holiday.”

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“Excellent communication and customer service, Heather rearranged our itinerary a few times to suit ourchosen dates and places and Jack Fleming pulled out all the stops to accommodate us when one of group didn't know until the very last minute if he could travel due to health reasons. We spent 4 nights in Dubrovnik, well equipped 2 bed self catering apartment, mini market 1 minute walk, 5 mins to very good bus service to Old Town. Fast ferry from Dubrovnik to Split, arranged by Balkan Escapes for 6 nights in The Marvie Hotel.Very nice hotel with lovely rooftop pool and bar and indoor swimmimg pool, gym, sauna etc in lower floor. Staff, rooms, restaurant and bars all very nice, 6 euros Uber to Old Town and Port . A small local harbour & beach very close by with a few nice bars & restaurants. Private Airport transfers were on time at Dubrovnik and Split in smart Mercedes minibus. All API,boarding passes, hotel and tranfer vouchers all done by Balkan Escapes. Overall a great holiday, good value for money and brilliant service from Balkan Escapes.”

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“What a fantastic travel company. I stumbled across Balkan Escape online whilst searching for a Croatian holiday, what a stroke of luck, both Jacks were incredibly helpful and put together a perfect itinerary for Split and Cavtat. They even managed to seamlessly change my transfer from Split to Cavtat whilst on holiday as I had changed my mind and asked for a taxi transfer instead of a ferry , this was organised within 24 hours! Thank you. We had a fabulous holiday in great hotels, transfers were on time , we were checked in and boarding passes provided - amazing service and friendly staff, I wouldn’t hesitate to recommend Balkan Escape!”

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“The service provided by Jack from the outset was excellent. We told him of our particular needs and requirements and he put together a two centre holiday for us which could not have been better. He suggested resorts, hotels and excursions, all of which were entirely to our likeing and met or exceeded expectations. Jack arranged every aspect of the holiday, sent it for our consideration and would have been happy to make any changes we requested. He checked us in for our flights and arranged special assistance. We received boarding passes and vouchers for car hire and the hotels. Everything worked like clockwork and we could not have had better service. Jack provided emergency contact details both in and out of hours, which was reassuring. We would most certainly use Balkan Escapes again. Thanks you for such excellent service.”

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“Excellent service and support from Balkan Escapes. Booked a holiday to Split, Brac & Hvar. Very helpful from the initial enquiry, suggesting a range of hotels and various price points and suggestions of things to do in my itinerary. Recommending properties I probably wouldn't have considered, which were excellent. Accommodation was all as described and the additional information on location and whether to get Taxis from the ferry ports was appreciated. Attention to detail from Jack was spot on throughout the process. During my trip one of my ferry transfers was cancelled and they booked me onto another crossing and organised onward travel to my hotel, all before I even knew there was an issue. I had a fantastic holiday in three beautiful locations and would recommend to anyone travelling to this area and will use again, when hopefully, I go back to explore more.”

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“We had a fabulous holiday in Split and on Brac. The team at Balkan Escape provided a great service with good advice and were very knowledgeable and patient. The flights, accommodation, transfers and car hire they booked for us all went absolutely smoothly and were stress free. Communication with us throughout the process was also very clear. I highly recommend Balkan Escape. Many thanks”

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“This is our second holiday with Balkan Escape and both times we have had wonderful holidays. Our first trip was isalnd hopping with stays at 4 different places and our last trip was a 2 centre trip on the mailnland coast. They provide tailor made itineraries at a very reasonable cost. Jack gave us advice based on our interests about where to stay and for how long. He was happy to discuss and modify the first draft of the itinereary with choices of hotels and rooms etc. All the arrangements worked perfectly with transfers always on time, late arrival at hotels organised etc. We will be booking with Balkan Escape again in the knowledge that they will provide us with an interesting and well planned trip.”

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“We have just returned from our second holiday organised by Jack and his team at Balkan Escape. Following a fabulous trip to Dubrovnik and Korcula last September we decided to book an early summer holiday to Slovenia and Trieste. Once again, the service, from the moment we made contact, was impeccable. Jack's suggested itinerary was perfect, all the transfers were seamless, the hotels exceptional. We have recommended Balkan Escape to several friends and we would not hesitate to book with them again ourselves. We were delighted to learn that the company can organise trips to destinations other than the Balkans, so we will be in contact again soon for help in selecting an early autumn getaway!”

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“We have never tried a 3-centre holiday before which included ferries and we were pleasantly surprised at how smoothly everything went. Everything was covered and explained in detail before we started the holiday which was a great comfort. Jack was an excellent advisor and answered all our questions with a phone call or a prompt email. We cannot fault the service and would definitely recommend to family and friends.”

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Balkan Escape is rated 4.9 based on 628 reviews