Balkan Escape Reviews

4.98 Rating 131 Reviews
100 %
of reviewers recommend Balkan Escape
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email
Read Balkan Escape Reviews

About Balkan Escape:

Our aim is to deliver unforgettable holidays to Croatia, Slovenia and Montenegro. Our dedicated and professional travel experts are on hand to offer advice and provide expertise to ensure your holiday is suited to your needs

Visit Website




Write Your review

Tell us how Balkan Escape made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous  // 01/01/2019
Last week (9 Oct 2019) we went on a four night trip to Dubrovnik and Spilt which we booked through Balkan Escape. From the first enquiry, Jack from Balkan provided an excellent service, swiftly coming up with a number of options for us to consider with regard to our trip which was really useful, with the options all being good value for money and it helped us determine what we wanted our trip to comprise of. The booking process was easy and everything was done by email. The holiday totally met all of our requirements; the accommodation provided was excellent and the transfers that were organized were really good with us being the only passengers in new and very clean and comfortable vehicles. Jack was even able to organize excellent weather for us! In all, the service provided by Balkan was excellent, with no areas required for improvement and we would certainly use them again and recommend them to other travellers. Thanks for an epic holiday!
We had a wonderful holiday.This was due to the effort and organalisational skills of your Jack Fleming .Everything went according to plan from transfers and porters. We would have no hesitation in using the services of your company again Alex Barclay
This company booked us an amazing 3 hotel trip to Croatia The Kompas in Dubrovnik The Vitar in Bol The Lemom Garden in Brach All 3 were fantastic! I would highly recommend Jack to book your trip He was amazing And I will be booking through them again
Our holiday was a 3 site holiday of Split, Korcula and Dubrovnik. We were delighted with all 3 destinations. All hotels were of a high standard of comfort and cleanliness and all staff were helpful and friendly. They were all situated within easy reach of the main attractions.All flights and transfers went like clockwork, apart from last taxi transfer on the last day to Dubrovnik airport, but this was resolved by the hotel staff. We were very happy with the personal service we received from Jack Fleming. He went out of his way to answer any of our questions before we left. Our holiday exceeded our expectations and we would not hesitate to use Balkan Escape again, and would recommend the company to family and friends.
All travel and transfer arrangements were very good. Hotel Lapad in Dubrovnik was brilliant, but a bit out of town. Hotel Marul in Split was not so good, our room was in the eaves and it was hard to walk upright in most of the room. Also, the clothes storage was poor. Nowhere to hang dresses for ladies! There were other inconveniences too, e.g. nowhere to plug in a kettle except on the floor. However the owner himself met us from the ferry. Good service! Also the location was great. Balkan Escape provided a very good service. All queries were dealt with promptly, efficiently and courteously. I would book through Balkan Escape again, and would definitely recommend it.
We can highly recommend Balkan Escape. Our recent holiday to Croatia was great with the flights, transfers and hotels all arranged for us and everything went smoothly and as expected. We would certainly use Balkan Escape again and have already recommended them to friends and family. Just one item to note, nearly all the passenger-only catamaran ferries in Dubrovnik and Split have no outside areas, so if you're prone to sea sickness, pack you travel sickness tablets or, if available, use the car ferries which do have outside areas, but take longer!
This is the second holiday booked through Balkan Escape. We couldn’t have asked for a better service. I got in touch with Jack and told him what we were looking for in terms of location, accommodation and also what our interests are. Jack came up trumps and organised a wonderful holiday for us. It was the perfect location in a beautiful part of Croatia and everything went smoothly including flights, transfers and hotel. We would definitely go back to this part of Croatia and would have no hesitation in booking through Balkan Escape.
Both hotels exceeded our expectations and all the arrangements worked out perfectly. We were blown away by Croatia and your selection of places to stay and visit were spot on. We will return to Croatia and would most certainly use Balkan Escape who we would recommend to friends and family. Thank you for making it a fantastic holiday.
It was good to be given a choice of hotels in the resorts we chose and some help to make up our minds! Staff at both our hotels, Bol on Brac and in Split were friendly, helpful and efficient - a delight! Private transfers certainly lessen any stress and were all on time with no problems. To be able to sort out any worries in advance with the office is a bonus. I would use Balkan Travel again and would have no problem recommending them to to others (and have done)
Jack really understood our needs and budget. He put together a great 3 centre holiday. Hotels were very nice in good locations and the right amount of time in each place- Dubrovnik, Hvar and Split All the flights and transfers went as planned. Thank you!
Jack built us a purpose built holiday which exactly met our brief. All hotels were lovely and transfers were always on time and reliable.
Excellent service from Jack from the start. All 3 accommodations were well positioned, 2 appartments and 1 hotel. Transfers to and from airport plus ferry crossings all went without a hitch. Drivers were waiting on time both times. Lots of information was provided on things to do/see at each location. Cannot fault anything, would use them again and have already recommended to friends and family
Split-Radisson Blu resort & Spa The rooms decor and finishing was outdated for a Four star hotel. Everything else was good standard
Very happy with the service we received from Balkan Escape. A good choice of hotels plus the transfers and itinerary all worked out really well. We had a great time. I will definitely recommend to friends who are also interested in visiting Croatia.
I contacted Balkan Escape with my requirements relating to a multi stop holiday in Croatia along with target price. I received a prompt response and an itinerary which met my requirements. The hotels selected were excellent and the locations accessible to the main tourist hot spots. The transfers to and from the Airport were seamless and all the necessary documents were received well in advance. We visited many of the sites that were recommended by Balkan Escape and they were highly enjoyable. I would happily recommend Balkan Escape to friends and family as first choice for booking holidays on the Dalmatian Coast.
Clear documentation and instructions. Good help and advice , given speedily, excellent choice of hotel in Trogir
We knew very little about Croatia - Jack helped us plan our holiday - in fact he planned it for us. From start to finish it couldn't have gone better. Our location in Split was perfect. The hotel in Hvar was beautiful and the hotel in Dubrovnik was just amazing. I couldn't complain about a single thing...oh wait, the minibus for the return airport transfer was 20 minutes late - but even then he called the hotel to let us know. So if that's the only negative thing i have to say I think that sums it up! We had never done multi site holidays so I was nervous about traveling to three different locations but everything was as per Jacks instructions - we were met from the catamarans, we knew where to catch the catamarans, what time to get there, what to expect the other end. Check in at hotels was seamless...transfers were smooth, basically everything was as we were told. The standard of the hotels was absolutely amazing - the nicest we have stayed in outside of the UK. * Would I change anything, suggest any improvements? No, we couldn't fault a single thing. Would I recommend the company and Jack - 100% yes. Absolutely- we would highly recommend them and all of the places we have been.. Thank you Balkan Escapes and Jack for a memorable and beautiful holiday.
Booking process was satisfactory. Airport pick and drop was very good. The drivers were pleasant and helpful. Accommodation was good and travel arrangement within Dubrovnik were satisfactory. We enjoyed the holiday.
We have good advice and recommendation on our Croatian holiday from Jack. Would use them again.
Just returned from Montenegro (2 locations) and Croatia (1 location) Kotor in Montenegro was fantastic, full of life, great restaurants and drinking holes. The hotel was very quaint and in a good location, staff very friendly, bit noisy at night but no complaints and would recommend a short stay to anyone. One of the most scenic places I have ever been too. Budva also in Montenegro was a different kettle of fish, hotel was amazing, great location, staff very friendly, food perfect and an amazing pool which was really needed as it was so hot. Old town was so pretty and full of character but the other side of the resort was very loud and more suited to a younger person. Saying that we had a great time. What can I say about the hotel and resort in Cavtat (Croatia)... amazing and would differently not only recommend it to others but would come back again and only 15 minutes from the airport. Hotel perfect, staff friendly and views to die for and only a 45 minute boat trip to Dubrovnik if you wanted to visit. This is the 4th holiday we have booked with Balkan Escape and certainly won't be the last, they take away any stress that might be there, from flight booking and checking in to transfers to and from different resorts.
Balkan Escape is rated 4.98 based on 131 reviews