Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Aurora Nights Reviews

4.9 Rating 637 Reviews

100 %

of reviewers recommend Aurora Nights

Company Reviews

4.9

Based on 637 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 769 3140

Email:

alex@aurora-nights.co.uk

Location:

Office 8 Empingham House,
1e Uppingham Gate, Ayston Road,
Uppingham
Rutland
LE15 9NY

Aurora Nights 5 star review on 18th April 2024

Lisa Kovens-Harris

Aurora Nights 5 star review on 19th February 2024

Aurora Nights 5 star review on 19th February 2024

Aurora Nights 5 star review on 19th February 2024

Aurora Nights 5 star review on 19th February 2024

Aurora Nights 5 star review on 19th February 2024

Aurora Nights 5 star review on 19th February 2024

241

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to finish our experience with Weekend a la carte was a joy. Communication was always prompt, efficient and polite, and they went out of their way to answer any questions I had, and to resolve issues due to unforeseen flight time changes. When we were in Sweden, the lodge we stayed at mixed up one of the days of our activities, but Will (our guide) was extremely helpful and sorted it all out for us. Abisko mountain lodge was a fabulous base for aurora hunting. It was very clean, the staff really helpful, polite, friendly and knowledgeable. And the food was fantastic... top marks to an amazing chef! I would use weekend a la carte again without any hesitation.”

Posted 1 year ago

“We had a fantastic time at The Ice Hotel and Abisko mountain lodge. The activities we did were amazing and the customer service we received was great. Jan and the team were incredibly helpful in booking the holiday and follow up with questions. The food and service at the hotels was excellent too !”

Aurora Nights 5 star review on 9th January 2023

Posted 1 year ago

“We had an amazing time from the moment we met our guide at Kiruna Airport till our return. All activities were exceptionally well run and the guides were outstanding both in their enthusiasm and knowledge both of the activity, but also of Abisko, Kiruna and the surrounding area. They all had a huge passion for the environment in which they have chosen to live, despite the challenging conditions and most have travelled widely, but still return to this amazing area. Abisko Mountain Lodge was excellent, we had great accommodation & the food was beyond our expectations, with food standards”

Posted 1 year ago

“Once in a lifetime experience. Brilliantly organised, fabulous accommodation and excellent range of activities. Communication from Weekend a la Carte was first class from the first enquiry. All the local guides were enthusiastic and engaging. The northern lights treated us to a breathtaking display - even our teenagers were blown away! It really has been the trip of a lifetime.”

Aurora Nights 5 star review on 7th January 2023

Posted 1 year ago

“We had a fabulous time - really loved our time at Mattarahka Lodge & all the activities of snow mobiles , dog sledding , reindeer & hot-tub , with northern lights laid on! Abisko Lodge was more basic , but besides single beds, food was great. Christmas Day walk by freezing lake was special.”

Posted 1 year ago

“This was our first trip to a cold climate and quite active. Location, accommodation, food, and activities was excellent.”

Aurora Nights 5 star review on 6th January 2023

Aurora Nights 5 star review on 6th January 2023

Posted 1 year ago

“Had excellent service from the company from the start. Nothing was too much trouble. Sorted out my booking for 6 people with ease. All emails were very informative and helpful. We were able to get all the appropriate equipment for our holiday without worrying if we had the correct stuff. Will definitely use again.”

Aurora Nights 5 star review on 6th January 2023

Posted 1 year ago

“A fabulous holiday with the right balance of activities and relaxation. Some elements needed to be amended ( earlier flight and room booking) which were handled well and fairly. The earlier flight was preferred as it would have been a very long travel day without the overnight stop in Stockholm. There's quite a big difference in the standard vs superior rooms but both have pros and cons associated with them. For example, the latter are outside the main hotel bar area so you have to get boots and coat on when visiting the bar or restaurant. It's a small thing, but something to consider. Guests and staff were friendly which enabled us to ask questions about up coming activities and then compare notes around the log fire. I would rebook and have already recommended it to several friends.”

Aurora Nights 5 star review on 6th January 2023

Posted 1 year ago

“The Weekend a la carte Aurora Nights trip was a bucket list trip for Jo and I. Everything was really well organised, the travel plan was detailed and accurate, and the accommodation was comfortable, friendly and really enjoyable. We had an amazing trip, and thoroughly enjoyed the excursions we had pre-arranged with Weekend a la carte and again everything went just as planned to make it easy to relax and enjoy this once-in-a-lifetime trip.”

Posted 1 year ago

“From start to finish booking this holiday with al la carte weekends was amazing. We had issues with delayed flights, engine issues but Kevin was on hand out of hours and changed flights for us and booked us last minute accommodation , we were in safe hands. Once arriving in Kiruna everything went smoothly. We did not have to worry about anything as Petri who picked us up from the airport was there to let us know our pick up times for all the activities and look after us. Every place we stayed was superb. We were truly looked after and everyone was so friendly. I could go on and on about how amazing this holiday was but I want to mention the husky dog team we met. Ylva and Linda were just amazing and the way they run the kennels is so amazing. They made this experience exceptional for us. The snow mobiling was amazing and the man who took us took us to the top of the mountain for amazing views. Then there was Johan and the wilderness cabins, wow, the place was breathtaking but his food and company was an experience I will never forget. We want to pass our huge thanks to every who made this trip as special as it was. Thank you. I would not hesitate booking with them again and have already recommended it to friends.”

Posted 1 year ago

“I had the most amazing time at the Abisko Mountain Lodge. The staff are so friendly and nothing is too much trouble, the food is out of this world which is saying something as I’m quite a fussy eater. Martina with the snowmobiles was so patient with my nerves and really informative, it made the morning that I was dreading truly enjoyable. Miguel and the other photographer (I’m useless with names) were so helpful and knowledgeable about the Aurora, I have photos I never dreamed I could take. Last but not least William, who was in charge of the huskies and seemed to spend the rest of his time running us around. He was incredibly thoughtful and looked after our comfort and wishes even though it was a big inconvenience to him.”

Aurora Nights 5 star review on 5th January 2023

Aurora Nights 5 star review on 5th January 2023

Aurora Nights 5 star review on 5th January 2023

Posted 1 year ago

“A very helpful service and answered all our questions promptly. In Iceland everything went very smoothly and the accommodation was excellent”

Posted 1 year ago

Dear John Than kyou for your review and I'm very pleased everything went as hoped. Regards Abigail

Posted 1 year ago

“Abigail is a marvellous point of contact. Always keeping us up to date during a difficult period for travel, helping us through rescheduling for the following year after I contracted Covid. Ensuring my parents had assistance at the airport and that activity levels of trips we had booked were suitable. Even amending the plans for our trip to make sure we got best value for money. When airlines cancelled flights Abigail was there to notify us and offer solutions. The holiday as a whole was a great success, we were lucky to see the Northern lights nearly every evening and the trips through South Iceland Tours were amazing. We had the guides Margaret and Stefan, again both of whom were great ambassadors for their company, real personalities that made the trips all the more memorable for us. Hotel Ranga had awesome staff who were above merely professional and really personalised our experience even lending us waterproofs when a case failed to arrive. An extra night here not doing a trip would have allowed us time to use the hotel’s extensive facilities. Hotel Centrum a little noisy on rooms at the front of the building but the location was perfect for exploring Reykjavík.”

Aurora Nights 5 star review on 29th November 2022

Posted 1 year ago

Dear Robert Goodness what a lovely Review! Thank you! It's particularly nice as you are my last postponed booking from Covid so a great way to end! So delighted you had such a super time and got to see the Northern Lights so often. Wonderful! I have passed on your lovely feedback to the team in Iceland. Thank you for taking the time . Regards Abigail

Posted 1 year ago

“Absolutely wonderful trip! We had to postpone twice due to covid but finally got to travel to Iceland in November. The hotel was in a perfect location with friendly and helpful staff. All our excursions ran like clockwork. The drivers we had booked looked after us so well! I would highly recommend this trip! Superb!”

Aurora Nights 5 star review on 29th November 2022

Aurora Nights 5 star review on 29th November 2022

Posted 1 year ago

Dear Kirsty Thank you for taking the time to give us your kind review. I am so pleased you finally got there! I have passed on your feedback to the team in Iceland. Thank you again . PS Did you go to the Sky Lagoon? Looks as if your photo is from there? Regards Abigail

Posted 1 year ago

“Overall we had a great trip. Highlights include: + Hotel Ranga - excellent hotel with a very high-quality restaurant and superb staff. The weather and conditions were against us so we didn't see the northern lights but it was still good to sit in a hot tub and marvel at the night sky. + SouthCoastTours - Northern Lights tour. Really poor weather meant this was a long shot, but we ended up on a black beach, made a camp fire and a unique cocktail by Margaret our guide. + SouthCoastTours - very professional and friendly guides. Our tour of Thorsmork and Waterfalls was very good. Do ask to make sure you see Seljalandsfoss since this is on the way out. We just caught this before losing light but you can also stop by the next day since it's right by the route to Vik. + SouthCoastTours - Ice Caves. Superb guides. The trip itself - I'm sure this is variable depending on the conditions since it's constantly changing. This was the highlight for me - see my favorite picture attached. Amazing ! Note that there's a good Lava Centre that was recommended to us but I think this should be booked ahead of time - but they only run at 13:30 and 17:00 so that didn't work for our schedule. If I could change anything I might have returned to Hotel Ranga after the trip to the ice Caves and enjoyed some quality time there after a few hectic days. Then on the following day, drive the golden circle ending up in Reykjavik. Minor tweak and I'm sure the cost would have gone up - but may have been a practical option. We ended up spending very little time in Reykjavik itself given the touring - next time an extra day to explore and do some of the activities there would be good. Finally, a 09:00 booking at Blue Lagoon worked out perfectly - any later and it gets busy and your schedule squeezed subject to flights. We had time in the lagoon and then into the superb restaurant by 11:45 - highly recommended.”

Aurora Nights 5 star review on 24th November 2022

Posted 1 year ago

Dear Iolo Thank you for your very detailed review and suggestions. Always useful to get people's "take" on the break so thank you for your thoughts, and taking the time to give us such specific feedback. Delighted you had a great time and clearly enjoyed the activities and i love your photo of the Ice Cave! I have forwarded your feedback to the relevant partners in Iceland. For your information I don't recommend the Lava Show, which although wonderful, does not work with the itinerary timing wise, and only goes ahead if enough people have booked. It was the Lava Centre i recommended which is an exhibition open all day till 4pm. Thank you again for your feedback Regards Abigail

Posted 1 year ago

“Last year my partner and I were deciding to go on a winter holiday to see the northern lights. We found this company and honestly from start to end the company, the holiday, and Iceland itself has been incredible. It far exceeded all our expectations and we couldn’t recommend it enough. Both Hotel Ranga and the Silica hotel were stunning and the service and staff were brilliant throughout. Oh and the food was incredible at Hotel Ranga and we enjoyed a delicious meal at the Lava restaurant at the Blue lagoon! It was the best idea to have Abigail and the team book all the flights, hotels, car hire and activities for us. It took away the extra stress and just meant that we were able to have the best time. South coast Adventures who run the activities were amazing. Especially our super jeep tour guide Siggy! We took part in the superjeep tour of Thorsmork, the secret ice cave tour, northern light hunt and a buggy tour. The week before our holiday a few activities were cancelled due to the lack of snow on the glacier eg. Snowmobiling. However, south coast adventure were straight on the phone and email making sure they could replace it with something equally as fantastic. I was sceptical when we first booked this holiday that it was all going to go as smoothly. But honestly if you’re thinking of doing it and going to Iceland, do it!! It was the most stunning, incredible country that looked like a different planet at times. It’s a once in a lifetime experience and I would 100% use this company again and have already recommended it to friends and family.! :) Thank you again!! I don’t think any other holiday will top what we have just been on!”

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Posted 1 year ago

Dear Alice What a lovely glowing review. Thank you so very much. You have made my day! I'm so pleased you had such a great time despite the changes due to the Glacier condition. I will pass on the feedback to the local team. Thank you again! Regards Abigail

Posted 1 year ago

“Fantastic trip to Iceland. Perfect itinerary for a short break. Abigail and her team were very helpful.”

Posted 1 year ago

Dear Kate Delighted you had such a great time. Thankyou for our kind review. Regards Abigail

Posted 1 year ago

“Absolutely fascinating excursions and breath taking scenery. The Lights did not shoe while we were in Iceland even though we did go hunting... yet that would have been outstanding....”

Posted 1 year ago

Dear Karen Thank you for your kind rating and i'm so pleased you loved Iceland the way we do. Sorry to hear you didn't get to see the Northern Lights. I wish they were on a switch as it would make it so much easier! Thank you again Regards Abigail

Posted 1 year ago

“We had a wonderful few days exploring the Icelandic countryside that is so different from home. The glaciers, "moonscape" terrain, waterfalls and black sands were fascinating! The black pizzas in Vik were good too! The hotels Ranga and Reykjavik Centrum were very comfortable and welcoming. We only managed a small glimpse of the northern lights, but had a very enjoyable time anyway.”

Posted 1 year ago

Dear Helen Thank you for your kind review. I am delighted you find the Icelandic countryside as dramatic and unusual as we do. I'm glad you got to see the Northern Lights - even if only a glimpse. Regards Abigail

Posted 1 year ago

“Excellent. Everything went very smoothly from booking to arrival to departure. The tour guides arrived on time and the day with Omar up to Porsmork was brilliant. We would never have seen this area by ourselves or on one of the normal coach tours. The light tour was cancelled the first night, which was fortunate as we wouldn't have had time to eat as the first available slot was 8.30pm! The Tour operator kept us informed and thanks to the owner, who directed Margaret to the coast the following evening, we did manage to see the lights (although very faint!) and we had fun looking at star constellations. Both guides were very friendly & accommodating. We would have no hesitation in recommending Aurora nights - a personal and brilliant way to see just a little part of this interesting country. Thank you!”

Posted 1 year ago

Dear Karen Thank you for taking the time to let us know how it went, and for giving us such a great review. I am delighted you had such a great time. Regards Abigail

Posted 1 year ago

«
1
2
3
4
5
»

Aurora Nights is rated 4.9 based on 637 reviews