Aurora Nights Reviews

Name: Aurora Nights
Address: Office 8 Empingham House, 1e Uppingham Gate, Ayston Road, Uppingham, Rutland
Rating: 4.88

4.9 Rating 637 Reviews

100 %

of reviewers recommend Aurora Nights

Company Reviews

Metrics

4.9

Based on 637 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 769 3140

Email:

alex@aurora-nights.co.uk

Location:

Office 8 Empingham House,
1e Uppingham Gate, Ayston Road,
Uppingham
Rutland
LE15 9NY

Aurora Nights 5 star review on 18th April 2024

Lisa Kovens-Harris

Aurora Nights 5 star review on 19th February 2024

Inge Elliott

241

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing! The food was incredible and the staff extremely helpful.”

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Posted 2 years ago

“We had a fantastic holiday thanks to Weekend A La Carte. Service and response time was fantastic.”

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Posted 2 years ago

“Fantastic holiday to Iceland with my family. Abigail understood all our needs and wishes and planned the trip perfectly. All the tours exceeded our expectations, great to travel privately and have such knowledgeable guides. Great hotels in fantastic locations. And...we saw the lights!”

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Posted 2 years ago

Dear Claire Thankyou for your very kind review and i am so delighted you had such a super time and enjoyed it so much Regards Abigail

Posted 2 years ago

“I cannot recommend Weekend a la Carte too highly. From deciding to make a booking almost a year ago, the level of support and communication has been remarkable. When one of my daughters dropped out of the trip mere weeks before we were due to leave, Abigail was able to obtain a meaningful refund for us. During our flight, when Iceland was in the throes of a red storm warning, she swapped our hire car for a transfer, meaning we could reach our accomodation safely despite the most intense weather I have ever seen. This set the tone for the holiday. Almost all of our activities and visits went ahead and where they couldn't, the team in Iceland created an alternative itinerary which was both thoroughly enjoyable and safe. All in all we had a fabulous adventure and will certainly go back - with Abigail's help of course !!”

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Posted 2 years ago

“Just arrived home from a holiday in Iceland to celebrate my 50th Birthday. Everything was arranged by Weekend a la carte, we did not have to think of anything. They choose the best hotels for us and all the day trips, it was a great holiday. They also contacted us on holiday regarding a storm that was hitting Iceland to check we were ok and to advise us not to travel.”

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Posted 2 years ago

Dear Liz Thankyou for your kind review and i'm so pleased your 50th Birthday celebration went well and you enjoyed it so much, despite the really awful storm you had whilst you were there. It is the only the 3rd time in history that Iceland has had a "Red Storm warning" so you really experienced Iceland at it's wildest. Regards Abigail

Posted 2 years ago

“Awesome trip booked with Weekend a la carte. We were delighted by hotel choice and all the travel plan made by the team. Unfortunately, the weather was not good enough to see northern lights but we will come back to Iceland for sure !”

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Posted 2 years ago

Dear Clement So delighted you finally made it out to Iceland after all the sagas of air traffic control strikes and covid. It's been a long time coming! I'm very pleased you had a great time, though sad you didnt get to see the Northern Lights. Abigail

Posted 2 years ago

“Information that was given pre holiday was fantastic. The hotel staff were superb, genuinely happy, nothing was to much for them. We were lucky and saw the lights every night. Would definately recommend this holiday to anyone.”

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Posted 2 years ago

“I never thought I would be lost for words describing a holiday, but this experience was absolutely amazing. From start to finish everything was taken care of and nothing was too much trouble for any of the hotels, restaurants and activities that were organised for us. We were so lucky to see the Northern lights - 3 nights in a row - and made some unforgettable memories in such a short space of time. Kevin’s hand chosen partners are truly wonderful. Thank you for a wonderful experience.”

Aurora Nights 5 star review on 16th February 2022

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Posted 2 years ago

“Everything worked really smoothly and we had a fabulous trip. Everyone has been so kind and helpful and we have seen and enjoyed a great taste of the magic of Iceland. Definitely a trip to remember. And we were even lucky enough to have three Northern Lights sightings on the tour. The tour guides on both our tours went above and beyond to make sure we had a good experience. And the hotel choices were all great. Abigail was patient and flexible with any questions and the communication leading up to the trip was excellent. I really couldn't fault a thing.”

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Posted 2 years ago

Dear Lesley Thank you so much for your very kind review and i am so delighted everything went so well and you got to see the Northern Lights three times! It's so lovely to hear back from everyone when they get back. I am so pleased. Regards Abigail

Posted 2 years ago

“A fantastic experience seeing the Norther Lights and enjoying the hospitality of Abisko Mountain Lodge. Everyone was very welcoming, very well organised and going out of their way to ensure we were well looked after. The food at the lodge was excellent.”

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Posted 2 years ago

“It was an amazing trip which we never will forget. Everything was well organized and super easy. We will come back to Swedish Lapland but also will book another adventure with weekendalacarte...”

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Posted 2 years ago

“We booked the trip to see the northern lights, but even if they had not turned up this would have been an unbeatable trip. The key to enjoying the trip is to read the website and follow the advice. We had 3 seasons in one day, but having the right clothing we enjoyed every minute. The guides Chris and especially Ingvar, were determined that we should have a good time, even in the adverse weather conditions. In fact the day we spend with Ingvar in the most atrocious weather conditions was one of the highlights of a trip filled with highlights. Hotel Ranga is geared up for the Northern Lights, adequate but unexciting rooms, first-class cooking and excellent service apart from one grumpy receptionist! We signed up for the aurora wake-up service and ran out into the car park to see the display when it arrived. Magical.! Reyjkavik and the golden circle was also great and this time the weather favoured us. One of the best holidays ever, (and we have been around a bit!) All arrangements with the travel company dealt with speedily, courteously and efficiently. I am running out of superlatives. Book a trip if you are flexible and want adventure and excitement,”

Aurora Nights 5 star review on 10th February 2022

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Posted 2 years ago

Dear Daniel Thank you for your very kind review. I am so delighted you had such a great time despite challenging weather, and instead you enjoyed the wildness of what Iceland has to offer. Thankyou for taking the time to let us know. Regards Abigail

Posted 2 years ago

“Amazing trip. Northern lights came out to play which was a dream come true. Abisko Mountain Lodge was the perfect, cosy stay ( recommend upgrading to superior room) with amazing food and service and all of our excursions were expertly run by experienced and friendly guides. Special mention to Mikel for a great national park walk and photo night. Also Will as our friendly driver. Aurora Nights were professional and communicative and organised a great trip. Abisko is a wonderful place!”

Aurora Nights 5 star review on 9th February 2022

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Posted 2 years ago

“A fabulous holiday in Abisco National Park, Sweden, out of the 4 nights we were able to see the Northern lights on 2 nights with the naked eye and on a 3rd night the camera caught images unseen by the eye. Mountain Lodge was a fantastic place to stay, yes, the rooms are simple, but they are clean, warm and the beds are comfortable, what more do you need. The food in the restaurant was exceptional, the chef and team are young but creating wonderful food. All the staff are so friendly and helpful, the outdoor winter clothing provided kept us comfortable and warm. The organised tours were excellent, and only small numbers, so you really felt like you were being well looked after.”

Aurora Nights 5 star review on 8th February 2022

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Posted 2 years ago

“I had a great trip to Sweden. The Weekend a la carte itinerary fitted so much into a short time. Only a couple of small glitches - I was booked into both the ice hotel restaurant and the homestead restaurant at the same time and my pick up to transfer to the abisko mountain lodge was delayed which left me waiting for nearly 3 hours after my snowmobiling activity ended. I absolutely loved the Abisko mountain lodge. Friendly, warm & welcoming with 5 star food in a fantastic location. Just as described by weekend a la carte. In retrospect, I wish I had stayed here for longer with less time at the ice hotel which in comparison lacked the warmth and service... more of an experience than a hotel and the ice hotel restaurant service and food was dreadful (and expensive!). I'd wanted to go for so long and sleep in an ice room though, that I had to try it. My activities... husky sledding, snowmobiling, Abisko park hike, sky station and aurora photography were all brilliant and I was lucky enough to see aurora on 3 out of 4 nights including the photography evening. All in all a fantastic, well run trip and will live on in my memories.”

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Posted 2 years ago

“Brilliant holiday. Everyone was so friendly and welcoming and activities well organised. Rooms very compact but functional. Food amazing.”

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Posted 2 years ago

“My wife and I shared a wonderful trip to Iceland all thanks to Weekend a La Carte - Aurora Nights. The package they arranged was well thought out without a regimental timeline. They organised 2 group trips for us. The first was a wonderful day trip through Thorsmork to see the landscape and waterfalls with a truly engaging guide. Unfortunately, due to the weather that weekend there was no Northern Lights trip despite multiple attempts. However, whilst disappointing, they, without question, gave us a full refund for that part of the trip. The rest of the trip was self-drive in a very safe and secure AWD SUV. Icelandair cancelled our return flight 2 weeks before the trip which meant an additional nights stay and' Weekend' paid for the extra night, again without any request from me. The communication from the time I booked the trip until departure was excellent - particularly helping us with all the latest Covid rules. I would absolutely use 'Weekend' again and I highly recommend them to anybody. First class.”

Aurora Nights 5 star review on 1st February 2022

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Posted 2 years ago

Dear Kevin Thank you so much for such a wonderful review. It is such a pleasure to hear you had such a great time and i really appreciate you valuing our input and management of your trip. It's been a tough winter for us and this really does make it all worthwhile. Thank you! Regards Abigail

Posted 2 years ago

“Amazing place with great service & delicious food . Everyone was so friendly & helpful .”

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Posted 2 years ago

“Flexibility, support in booking during COVID exemplary. Mountain Lodge OUTSTANDING in all aspects, staff amazing, food amazing, activity organisation amazing Narvik- amazing location, food choice non existent but what we were given was acceptable Tromso- amazing in all aspects especially the guide singing in the cathedral ❤️”

Aurora Nights 5 star review on 31st January 2022

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Posted 2 years ago

“What a fantastic holiday! Weekend a la carte planned our activities, private transport , restaurant bookings and all arrangements to perfection so everything went smoothly. Our party of four people found them incredibly informative on everything we would need for the conditions before we set off. In short a great company to deal with. Our stay at the Abisko Mountain Lodge was excellent. A beautiful cosy and warm welcoming environment with fabulous staff. Activities included evening photo sessions for the Northern Lights, sledging with huskies, snowmobiling and a hiking morning in the National Park before moving to the Ice Hotel for our final night. All in all a totally memorable once in a lifetime bucket list experience ! Many many thanks to everyone inolved from Colin & Jean and Simon & Rose.”

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Posted 2 years ago

Aurora Nights is rated 4.9 based on 637 reviews