Name: Aurora Nights
Address: Office 8 Empingham House, 1e Uppingham Gate, Ayston Road, Uppingham, Rutland
Rating: 4.88

“My wife and I had an awesome and memorable trip to Iceland thanks to Alex at Aurora Nights. Alex tailored the itinerary to exactly what we wanted to see and chose excellent hotels to stay at. We totally enjoyed the city of Reykjavik and the many beautiful waterfalls. He went above and beyond to not only recommend sights to see around the Golden Circle and Ring Road, but also mapped it out so we were prepared to drive through the country during unpredictable weather and road conditions. And we were especially pleased to see the Northern Lights on our visit. Alex was very flexible to make changes to our plans and choosing the wonderful Sky Lagoon to replace our tickets for the Blue Lagoon due to the closure from the volcanic activity. We highly recommend Alex and Aurora Nights.”

Aurora Nights 5 star review on 18th April 2024

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Posted 7 months ago

“I appreciate the fast response to my inquiries regarding my trip. It would take decision making faster on my part, and plan my itinerary and activities being offered by the company accordingly.”

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Posted 9 months ago

“We have never before experienced such friendly and simultaneously professional service! Alex's communication was super prompt, questions encouraged and welcomed and attended to with great care and detail. Everything was well organised and available on beautifully designed and very useful platforms. Our destination (Mattarahkka Northern Lights Lodge) was fabulous on so many different levels - exquisite views, friendly interactions from everyone on the team, great food, exciting activities, perfectly situated to see the northern lights (seen twice in 4 nights' stay), a great fire place, and not to mention our fantastic guide Fabio. Their provision of winter kit (hats, down jacket, snow trousers, leather gloves and boots) offered everything we needed to be comfortable outside. All we needed to have packed really were base layers, a few layers of clothing and woollen socks. Defintely somewhere we would highly recommend and return to when possible!”

Aurora Nights 5 star review on 19th February 2024

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Posted 9 months ago

“I found Aurora nights just through a google search. Alex, my Aurora expert was so helpful in helping us have the perfect trip to the Arctic. He had personal experience of the activities and places to visit there that would make our trip really special. This followed through to a particularly unforgettable and wonderful holiday. Everything was sent to us with care and attention before hand and we were supported by the team throughout our holiday. All of the recomendations were wonderful especially the Ice Hotel, dog sledding and of course the beautiful Northern Lights. The transportation arrived on time every time. I would highly recomend this company for their experience in the field and their due care and attention to you as a customer. It was faultless and we had the most awesome time.”

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Posted 10 months ago

“We booked with Aurora for a short winter break to celebrate an event. We wanted something special and that's what we got. Clear information was backed up with straightforward booking detail, and we had a super, holiday with no complications. The holiday exceeded my expectations and I will use Aurora in the future. Thank you!”

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Posted 10 months ago

“Hotel Ranga was perfect, with amazing food. It is in the middle of nowhere, very quiet and with the weather being bad there wasn't the possibility of leaving the hotel in the evening so mightn't suit all for that reason. Super Jeep tour we thoroughly enjoyed with 2 lovely guides. Hotel Borg was in the perfect location. For us, one night in Reykjavik would be ample. Blue Lagoon was a wonderful experience only heightened by the appearance of the northern lights on our walk home from dinner. All in all we had the best holiday and we plan to return to Iceland hopefully sooner rather than later”

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Posted 1 year ago

Dear Lisa Thank you for your kind review and I am delighted that you had such a super time in Iceland, enjoyed the hotels and also got to see the Northern Lights. Regards Abigail

Posted 1 year ago

“We enjoyed both the hotels that were arranged by weekend a la Carte Aurora nights. The Porsmork trip was very enjoyable, both guides were fantastic and informative. The Northern Light hunt trip out of Reykjavik with Superjeep was an adventure and we got to see the lights, worth braving the cold at -6.”

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Posted 1 year ago

Dear David Thank you for taking the time to give us a review. Delighted you enjoyed yourself and got to see the Aurora's. Regards Abigail

Posted 1 year ago

“We did the aurora nights break and had a great time overall. Everything related to flights, hire car, and hotels ran smoothly. There were a few issues largely relating to the weather and driving conditions (we travelled in mid March), but what we did manage to do was amazing. The blue lagoon was easy to access from the airport and was a brilliant experience. We booked the standard package and it came with a free drink and face mask. Facilities were clean and organised with free toiletries in the shower rooms, which helps if you've gone there straight from the airport. The drive to Hotel Ranga afterwards was long but fine (check out the road on google streetview to know what to expect). The hotel and staff were great. We were limited to one option as vegetarians on the bar and a la carte menus, but the food was lovely and if you are a meat eater you will see options of unusual dishes like puffin and reindeer. Our northern lights super jeep trip was cancelled on both nights due to a poor forecast, but we were lucky enough to get an aurora wake up call from Hotel Ranga the first night. We couldn't use the hottubs as there are only a few and they were always taken in the limited time we spent at the hotel, so don't go expecting to get lots of time in one and you won't be disappointed. View them as an add on if you can time it right. We were travelling with an 11 year old, so we didn't stay up really late. If you are a couple you probably have a better chance of getting one later on. The glacier/volcano super jeep trip was outstanding. Our driver, Íbí was excellent. She went above and beyond and gave us such an awesome experience. We were also super lucky with the weather the first two days and had great views across Iceland. The ice cave tour was also incredible and the guides running it were excellent. The group size was much bigger than expected (especially after the more exclusive volcano super jeep tour), but it was broken down into smaller groups that were managed well, with plenty of time factored in for photographs. There were several unexplained delays getting to the cave during the tour that meant we weren't able to 'mini tour' the rest of the South Coast afterwards, so if you plan to do the ice cave don't overplan for the afternoon as you may not have much time. Not a huge disappointment for us as we got to experience the cave, but I imagine someone who planned a full itinerary afterwards might be frustrated by the estamiated timings not always being right and subject to change with the weather (which was wicked that day). Driving around Reykjavik was a horrible experience as we arrived around rush hour and weren't prepared for all the traffic, having only experienced quiet roads along the south coast. It was difficult finding a parking space, so be prepared to drive around a little when you arrive. If you haven't driven on the right before and are not a confident driver this could leave you feeling stressed. Again, check out the roads into Reykjavik on Google maps to get a sense of what awaits if you aren't used to self-driving. We didn't get to tour the golden circle because of road conditions/ice/road closures, so we spent the day in Reykjavik instead. This turned out okay for us as we did some of the attractions (Lava Centre and Fly Over Iceland - both hughly recommended), but it ended up being an extra expense and we missed out on the golden attractions. Again, not a big issue if you are aware this could happen. The weather is so changeable that having a plan B is a good approach. Weekend a la Carte sent us a text warning us about the bad weather conditions, which we'd already seen on the Safe Iceland app, but we were grateful for anyway. It was good to know they were looking out for us! All in all, a remarkable trip, with some unique experiences. If you book this in the knowledge that nature will have her own way, and you may not see everything you want (especially in winter), you will have a great time. Ranga is definitely the best place to maximise your chances of seeing the lights.”

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Posted 1 year ago

Dear Sarah Thank you for the very detailed review which will be helpful for future clients. I am sorry the weather was poor which impacted your trip; Sadly something we cannot control but good to hear you got to see the Northern Lights at Hotel Ranga, and enjoyed the SuperJeep tour so much. Parking is not normally ever an issue in Reykjavik, (First time in 15 years I have had someone comment on it), so I'm guessing that the fact that the poor weather meant more people had to stay in Reykjavik was the cause of the problem on that front. Regards Abigail

Posted 1 year ago

“Brilliant short break. Hotel Ranga was lovely, excellent food. Managed to see the Northern Lights as well! Iceland on the whole was quite expensive but a lovely place to visit, the people were very friendly.”

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Posted 1 year ago

Thankyou Linda for your kind review. So pleased you got to see the Aurora's and I have passed onto Hotel Ranga. Regards Abigail

Posted 1 year ago

“Cannot thank this company enough. Our break to Iceland was the second time we've let them organise everything for us and once again they didn't disappoint. Everything ran seamlessly and the organised tours were wonderful. This company knows what they are doing. If you want to experience the geysers, the volcano, the northern lights and all the other exciting things that Iceland has to offer then this is the company to use.”

Aurora Nights 5 star review on 22nd March 2023

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Posted 1 year ago

Dear Carol What a lovely review. Thank you so much and delighted you had such a super time in Iceland Regards Abigail

Posted 1 year ago

“A fantastic short break which fulfilled all expectations. Well organised with a polished delivery, we could not have asked for more. The accommodation was perfect for us and the guides knowledgeable and helpful. Every day was packed with adventure, each lasting longer than scheduled but we were never rushed; the guides took pride in showing and explaining their beautiful country. We would certainly use Weekend a la carte again and recommend them to others.”

Aurora Nights 5 star review on 21st March 2023

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Posted 1 year ago

Dear Carol Thank you for your super review. So pleased you clearly had such a wonderful time in Iceland. Regards Abigail

Posted 1 year ago

“A well organised trip which was tailored to our specific requests. The arrangements all ran perfectly and any queries prior to the holiday were handled very quickly and professionally. The standard of accommodation and organised tours was very high. I would use this company again and recommend them.”

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Posted 1 year ago

Dear Iain Thank you for such a lovely review and I am so pleased it all went so well. Thankyou for taking the time to let us know. Regards Abigail

Posted 1 year ago

“We had a fantastic 4 nights that included glaciers, waterfalls, geysers, the aurora borealis and more! Lovely hotels, especially Hotel Ranga. We filled every moment and felt thoroughly invigorated on our return.”

Aurora Nights 5 star review on 20th March 2023

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Posted 1 year ago

Dear Frances Thank you for your kind review and delighted that your trip to Iceland was such a success and you enjoyed yourself so much! Thank you for sharing the super photos of the Aurora's. Regards Abigail

Posted 1 year ago

“An excellent holiday which was enjoyed by all. The super jeep ride on the second day to the Eyjafjallajokull volcano was memorable and thanks to our driver Margaret who proved to be a really good guide. We thoroughly enjoyed the facilities in the hotel Ranga. The staff were very helpful and we managed to see the Northern Lights. The Hotel Reykjavik Centrum was very nice with amazingly helpful staff. All in all, the whole holiday was brilliant.”

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Posted 1 year ago

Thank you for taking the time to give us a review and I'm so pleased you had such a wonderful time in Iceland. I will let the local team know how much you enjoyed it. Regards Abigail

Posted 1 year ago

“Fantastic service, with every detail taken care of and communicated to your agencies and hotels. Would definitely recommend and will be using again.”

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Posted 1 year ago

Thankyou Robin for your lovely review. Much appreciated. Regards Abigail

Posted 1 year ago

“We had five fantastic days in beautiful Iceland, as we had never been before Aurora Nights helped with everything and made the holiday so easy and stress free. We stayed at Hotel Ranga which was amazing, we very much enjoyed the tours and the guides were brilliant, very knowledgable and friendly. We will certainly be returning to Iceland and wouldn't hesitate to book through Aurora Nights again, special thanks to Abigail as her experience and reccommendations made the trip even better.”

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Posted 1 year ago

Dear Lauren Thank you so much for your kind review. I'm so pleased you had such a great time and enjoyed Iceland. I will pass on your glowing feedback to the local team and make their day! Thank you again Regards Abigail

Posted 1 year ago

“Thank you for arranging a fabulous holiday, we had a really enjoyable time and would love to return in the future. Hotel Ranga is a lovely place to stay and the owner greeted guests in the restaurant, which was an unexpected welcoming touch. We didn't see the Northern Lights due to the weather and the trip to the Eyjafjallajokull glacier and volcano was substituted by an excursion to Thorsmork, also due to the weather, which we thoroughly enjoyed; the brochure description doesn't do it justice. We found Iceland and the people there really charismatic. Although the wind and snow cut short the amount of travelling we could do, we still covered a reasonable amount of what we wanted to see and our appetites are whetted for a return, perhaps in Spring or Summer. We found a couple of great places to eat near the Hotel in Reykjavik. Messin does tasty fish dishes and the Icelandic Street Food restaurant was excellent, offering simple but hearty soups with refills included in the price - great value.”

Aurora Nights 5 star review on 14th February 2023

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Posted 1 year ago

Dear Nigel Thank you for taking the time to let us know how things went and I'm so pleased you had a good time despite quite challenging weather. I have let the local team know your feedback. Thank you again for your kind review. Regards Abigail

Posted 1 year ago

“Superb holiday to Iceland, well organised, advice regarding trips informative and far exceeded our expectations (Glaciers and ice Cave) run by South Coast . Hotel Ranga is a lovely hotel, perfect to see Northern Lights (which we did see on our 3rd night), very comfortable, food excellent, staff helpful and informative. SouthCoast Adventure tour company were excellent, guides knowledgeable, and clearly very experienced.”

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Posted 1 year ago

Dear Helen Thank you for your kind review. I have shared with the local team as well. So pleased you had such a good time and enjoyed the wildness of Iceland as well as the lovely Hotel Ranga. Thankyou for taking the time to let us know. Regards Abigail

Posted 1 year ago

“!. Gourmet Cabins was excellent and Johan was a friendly and knowledgeable host. The food, cabins, hot tub and sauna were brilliant. 2. Dog sledge was a fantastic experience and we were given the opportunity to drive our own sledge 3. Snow Mobile - really got off the beaten track and into the spectacular mountains 4. Saw the Northern Lights twice in two days. There is no description that can really do them justice”

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Posted 1 year ago

“Had an amazing time. Well organised lovely food and lovely people. Also got to see the aurora.”

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Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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