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Aurora Nights Reviews

4.9 Rating 637 Reviews

100 %

of reviewers recommend Aurora Nights

Company Reviews

4.9

Based on 637 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 769 3140

Email:

alex@aurora-nights.co.uk

Location:

Office 8 Empingham House,
1e Uppingham Gate, Ayston Road,
Uppingham
Rutland
LE15 9NY

Aurora Nights 5 star review on 18th April 2024

Lisa Kovens-Harris

Aurora Nights 5 star review on 19th February 2024

Aurora Nights 5 star review on 19th February 2024

Aurora Nights 5 star review on 19th February 2024

Aurora Nights 5 star review on 19th February 2024

Aurora Nights 5 star review on 19th February 2024

Aurora Nights 5 star review on 19th February 2024

241

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Last year my partner and I were deciding to go on a winter holiday to see the northern lights. We found this company and honestly from start to end the company, the holiday, and Iceland itself has been incredible. It far exceeded all our expectations and we couldn’t recommend it enough. Both Hotel Ranga and the Silica hotel were stunning and the service and staff were brilliant throughout. Oh and the food was incredible at Hotel Ranga and we enjoyed a delicious meal at the Lava restaurant at the Blue lagoon! It was the best idea to have Abigail and the team book all the flights, hotels, car hire and activities for us. It took away the extra stress and just meant that we were able to have the best time. South coast Adventures who run the activities were amazing. Especially our super jeep tour guide Siggy! We took part in the superjeep tour of Thorsmork, the secret ice cave tour, northern light hunt and a buggy tour. The week before our holiday a few activities were cancelled due to the lack of snow on the glacier eg. Snowmobiling. However, south coast adventure were straight on the phone and email making sure they could replace it with something equally as fantastic. I was sceptical when we first booked this holiday that it was all going to go as smoothly. But honestly if you’re thinking of doing it and going to Iceland, do it!! It was the most stunning, incredible country that looked like a different planet at times. It’s a once in a lifetime experience and I would 100% use this company again and have already recommended it to friends and family.! :) Thank you again!! I don’t think any other holiday will top what we have just been on!”

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Aurora Nights 5 star review on 21st November 2022

Posted 1 year ago

Dear Alice What a lovely glowing review. Thank you so very much. You have made my day! I'm so pleased you had such a great time despite the changes due to the Glacier condition. I will pass on the feedback to the local team. Thank you again! Regards Abigail

Posted 1 year ago

“Fantastic trip to Iceland. Perfect itinerary for a short break. Abigail and her team were very helpful.”

Posted 1 year ago

Dear Kate Delighted you had such a great time. Thankyou for our kind review. Regards Abigail

Posted 1 year ago

“Absolutely fascinating excursions and breath taking scenery. The Lights did not shoe while we were in Iceland even though we did go hunting... yet that would have been outstanding....”

Posted 1 year ago

Dear Karen Thank you for your kind rating and i'm so pleased you loved Iceland the way we do. Sorry to hear you didn't get to see the Northern Lights. I wish they were on a switch as it would make it so much easier! Thank you again Regards Abigail

Posted 1 year ago

“We had a wonderful few days exploring the Icelandic countryside that is so different from home. The glaciers, "moonscape" terrain, waterfalls and black sands were fascinating! The black pizzas in Vik were good too! The hotels Ranga and Reykjavik Centrum were very comfortable and welcoming. We only managed a small glimpse of the northern lights, but had a very enjoyable time anyway.”

Posted 1 year ago

Dear Helen Thank you for your kind review. I am delighted you find the Icelandic countryside as dramatic and unusual as we do. I'm glad you got to see the Northern Lights - even if only a glimpse. Regards Abigail

Posted 1 year ago

“Excellent. Everything went very smoothly from booking to arrival to departure. The tour guides arrived on time and the day with Omar up to Porsmork was brilliant. We would never have seen this area by ourselves or on one of the normal coach tours. The light tour was cancelled the first night, which was fortunate as we wouldn't have had time to eat as the first available slot was 8.30pm! The Tour operator kept us informed and thanks to the owner, who directed Margaret to the coast the following evening, we did manage to see the lights (although very faint!) and we had fun looking at star constellations. Both guides were very friendly & accommodating. We would have no hesitation in recommending Aurora nights - a personal and brilliant way to see just a little part of this interesting country. Thank you!”

Posted 1 year ago

Dear Karen Thank you for taking the time to let us know how it went, and for giving us such a great review. I am delighted you had such a great time. Regards Abigail

Posted 1 year ago

“An extremely well-organised trip. Our super jeep tour guide pointed out a moonbow, which we didn't even know was a thing!”

Aurora Nights 5 star review on 14th November 2022

Posted 1 year ago

Dear Jo Thank you for your kind review and i am delighted you had such a great time after such a long wait. Glad the wait was worthwhile! I'm now off to google what a Moonbow is!! Regards Abigail

Posted 1 year ago

“We had a fantastic short break to Iceland, everything went smoothly. Hotel Ranga was amazing, especially their observatory and hot tubs. The superjeep outing was a fabulous adventure and we didn't see another soul all day. The Hotel Centrum in Reykjavik was brilliantly positioned. The flight and car hire went without a hitch.”

Posted 1 year ago

Dear Mark Thank you for such a lovely review and I'm so delighted you clearly had such a wonderful time. I have forwarded to the relevant team in Iceland as well. Thank you for taking the time to let us know how it went! Regards Abigail

Posted 1 year ago

“We had a fantastic 5 day trip to Iceland and I'd highly recommend Weekend a la carte Aurora Nights. Everything was organised for us from hotel bookings, car hire, flights and a day trip to visit glaciers. Abigail provided an excellent friendly service and when our flights were cancelled (a few months ahead of the trip), she acted quickly to rearrange our itinerary and ensure our trip could still go ahead and we could still visit all the places we wanted to. The service from the two hotels we stayed at was also excellent.”

Posted 1 year ago

Thank you for your kind Review and i am delighted you had such a great time and enjoyed the activities, and the hotels. Regards Abigail

Posted 1 year ago

“Our holiday was well planned and the trips organised by South Coast Adventures were led by a great team - friendly and knowledgeable - on all three days. The cabin was warm and cosy. The fridge was well stocked which was unexpected. Centrum Hotel in Reykjavik has two parts - the old original building with a more modern extension - Wi-Fi in the older part was very patchy.”

Posted 1 year ago

Thank you for taking the time to feedback and I will pass onto the team. Useful information on the Wifi. We always request the old building as it has more Icelandic character than the extension, but did not appreciate there was a downside so appreciate that feedback. Regards Abigail

Posted 1 year ago

“We got home from our trip to Iceland late last night and I wanted to say thank you for such an excellent service. The holiday was fantastic, we fell in love with the country and its friendly people and had an amazing few days adventuring. The tours were superb and really made the trip - it felt like a privilege to see places like Thorsmork with so few people around in the company of friendly and knowledgeable guides. The hotels were great, the Blue Lagoon was such a treat and we enjoyed driving the Golden Circle and particularly Gulfoss. We were lucky enough to see the Northern Lights too, they were amazing. Life back in Scotland with mounds of washing isn't as exciting as waking up knowing you're off to see a glacier but we have hundreds of photos and so many brilliant memories to keep us going till the next adventure.”

Aurora Nights 5 star review on 7th November 2022

Posted 1 year ago

Thank you so much for your kind review and I am delighted you had such a great time, and got to see the Northern Lights twice as well! Regards Abigail

Posted 1 year ago

“The entire stay was wonderful - perfect hotel (Skalakot), great expeditions to see glaciers, mountains, ice caves, geysers, dormant volcanoes, horse riding and buggy riding, all topped off by a wonderful time at the blue lagoon. Couldn't recommend the trip more highly and the organisation/communication by al a carte was brilliant.”

Posted 1 year ago

Dear Nicholas So delighted you had such a super time. Thank you for your kind review. It really does make it all worth while for us to hear you enjoyed yourselves so much. Regards Abigail

Posted 1 year ago

“Abigail and her team put together a well planned 6 day/5 night itinerary for our trip to Iceland. Everything was taken care of, flights, car hire, hotels, tours. We completed 3 trips with South Coast Adventure and had a wonderful time on all our trips. Our favourite has to be the day tour with Gudny through Porskmork , the view of the glaciers are spectacular! What a great selection of tours on offer. Hotels selected for our stay were perfect, city centre great for exploring golden circle and the city. The Hotel Ranga, further south was perfect for that little something extra special, a La carte food and hot tubs were a treat! A special trip initially to celebrate a big birthday but ended with a marriage proposal. Out Aurora nights trip was perfect. Regards Nicola & Jem”

Aurora Nights 5 star review on 3rd November 2022

Aurora Nights 5 star review on 3rd November 2022

Aurora Nights 5 star review on 3rd November 2022

Aurora Nights 5 star review on 3rd November 2022

Aurora Nights 5 star review on 3rd November 2022

Aurora Nights 5 star review on 3rd November 2022

Posted 1 year ago

Dear Nicola Thank you so much for taking the time to give us such a lovely review, and I am delighted that you were so pleased with everything. Much more importantly congratulations- such wonderful news! Are you happy to tell us which romantic/dramatic spot he popped the question? Enjoy the next 50 odd years! Regards Abigail

Posted 1 year ago

“Everything was seemless! I was worried before going as I was travelling with elderly parents and my 12 year old daughter. I opted to hire a car and questioned myself if this was wise! However I would thoroughly recommend it. The day was ours to plan and stop where we wanted. Parking in Reykjavik was easy and relatively cheap. Lots to see in Reykjavik and we loved the whale museum, aurora centre and Fly Over Iceland experience. Lots of restaurants and bars, places to walk to. The hotels (Centrium & Ranga) were clean and enjoyable (especially sitting in the outside hot tubs gazing at the stars at Ranga). In fact because we had a car/4x4, we ate only one night at Hotel Ranga (lovely but expensive), and ventured out to a nearby town the second night to eat in a local restaurant. The tours arranged were excellent (night aurora hunting with Siggy the guide who was fantastic) and river bed 4x4). A thoroughly fantastic break with so much to do and see!”

Aurora Nights 5 star review on 2nd November 2022

Posted 1 year ago

Dear Eona Thank you for taking the time to give us such a lovely review, and I'm delighted you had such a wonderful time with your family. Regards Abigail

Posted 1 year ago

“A great holiday, but obviously disappointed at not seeing the Northern lights. As previously mentioned, if Lotus could sort out the pick up process at the airport, particularly in regard to specific names being shown by the representative, then that would be great as the rest of their service and the car itself were first class. Hotel Ranga was fabulous in all aspects and thoroughly deserves its membership of the ‘Best Small Hotels in the World’ group. We also had the pleasure of meeting the owner at dinner who very kindly treated us to some Icelandic specialities prior to our meal (don’t tell the puffins!), outstanding customer service and all the staff were charming without exception. The Super Jeep tour on the Wednesday was wonderful, if not exhausting, and our guide was excellent, very interesting and extremely funny, we all had a great time. The self-drive Southern Iceland tour on Thursday was another particular favourite as we were able to enjoy magnificent scenery, black sand beaches and majestic waterfalls without the mass of tourists evident on the Golden Circle tour the following day. Hotel Reykjavik Centrum was fine, but very much a city centre hotel with less attention to detail and the decor a little tired. That being said, all the staff were again very friendly and made us feel welcome throughout our stay. Icelandair were also first class and Reykjavik airport one of the best in the world in my experience. Finally, many thanks to Abigail at Aurora Nights who kept in touch and actioned our little grumbles re Lotus immediately and with genuine concern for our enjoyment, we shall definitely recommend you to all our friends”

Posted 1 year ago

Dear Simon Thank you for taking the time to give us such a detailed review which is very much appreciated. I have forwarded to all of my local Iceland partners so they can see as well. I am delighted you clearly had such a super time despite not seeing the Northern Lights. Thank you again for your kind review. Regards Abigail

Posted 1 year ago

“We had a fabulous time, and everything ran smoothly. The road system is easy to navigate and we had surprisingly mild weather. The Super Jeep tour driving up through Porsmorck was the highlight of the trip as the landscape was incredible. The food and the service at the Hotel Ranga were exquisite. We did so much in such a short time and finishing at the Blue Lagoon was the perfect end to a hectic schedule.”

Aurora Nights 5 star review on 7th October 2022

Posted 1 year ago

Dear Carole Thank you for your kind review and i am delighted you had such a super time. It certainly is a dramatic landscape. Thank you for taking the time to let us know and i will pass onto the local team as well. Regards Abigail

Posted 1 year ago

“Generally, we are very happy with our Northern Lights holiday and particularly enjoyed the guided walk, photographic evening and sledging with the Huskies. We were blessed with good weather and The Northern Lights were very active which was marvellous. The Mountain Lodge suited us very well and the standard of the food is certainly impressive. The staff were also excellent in every respect and my only comments are that the rooms in the lodge are certainly pretty small, particularly when full of Arctic gear as well as two people and luggage. Also, as a very small person, I found the Arctic gear daunting both to wear and to get on and off. Things would have been helped by having shorter length trousers and smaller gloves which I'm sure must come in sizes for teens which would have been more user friendly. I certainly wasn't cold though, so no complaints there! On a purely personal level, the Ice Hotel left us cold (sorry) though we spoke to several people who were paying to stay there that night and looking forward to it. I can only wonder why. I was also somewhat underwhelmed by the night trip to the Ice Station which was nothing like I'd imagined from the description and being invited to lie on the snow on a reindeer skin when we declined to go on the walk ( we'd already been on the guided one that morning) didn't seem much of a plan while we waited for the diners to finish their meal. The cable car may have the distinction of being the oldest in Europe, but I think you should point out that it's open and possibly not for persons of a nervous disposition. I have to say I was very glad it was dark! Although I was slightly apprehensive that this holiday would be considerably out of my comfort zone, I found that I enjoyed the activities and ambience far more than I was anticipating. The Mountain Lodge is cosy but well arranged for socialising or finding a quiet corner and we were most impressed by the catering and staff. John hates hotels but was very comfortable there which is quite an accolade from him. The trip was easy to arrange as was directly contacting Weekend a la Carte with any queries which always gets my vote. Thank you for good service and a holiday to remember. I have passed your details on several times already.”

Posted 2 years ago

“Firstly, just to say we've had a fabulous holiday in Iceland , thank you so much. It all ran like clockwork except the nature side of things ! We had our volcano trip cancelled on the morning because of the weather and the inability to get onto the glacier but we had a fab trip down the valley and did the alternative route so all was not lost there as we had a great day. We saw the foot of the glacier with some spectacular hidden caves and waterfalls that we walked into with our guide. The enormity of the scenery was so impressive and as we were the only people in it , it gave it a vast feeling of you being totally alone in a hidden world as there was snow everywhere as far as you could see. We were lucky in that there was only two of us with our guide 'Gee' who was not only very informative but was so easy going and had a great sense of humour , so all in all a great day with spectacular scenery . He also added on a trip to the beach that was on our way back which I’m sure was an extra as we were out for about 7 hours (please pass our thanks ) Hotel Rangá was fabulous , excellent food friendly staff, even managed to spend an hour in the hot tub after our fab day trip with a G and T ! The blue lagoon was fantastic and is as good as it looks but our drive around the golden circle was another breath taking day out. The scenery here is different to the valley but the sheer size and scale of the views were awesome , making me smile writing about it - go it’s a must see Holiday - Gullfoss waterfall is such a force of nature and with the snow snd ice still around it , beautiful. Would like to see it all again in a different season but it would have to be good to cap this 👍”

Posted 2 years ago

Dear Karen You were our last client of this Northern Lights Season and what a lovely way to end it! Thankyou so much for your feedback. So kind of you to take the time to give such detailed feedback, and I am so thrilled that you clearly had such a wonderful time in Iceland and enjoyed it as much as you did. I really appreciate you taking the time to tell us. I have passed your comments onto the local team as well. Thankyou again Regards Abigail

Posted 2 years ago

“We had a great trip except for the night out to the sky ovseratory (snowy and not very efficient in sending people up the mountain--it took more than an hour). The Mountain Lodge was very cosy and warm, the restaurant (and especially dinner) was 5-star, and the activities planned were, for the most part, nicely organized and executed. We thought the snowmobile excursion was a little boring (the speed was exceptionally slow), the NP hike, dogsled excursion and reindeer/Sami excursion were great and well managed. The Ice Hotel was, indeed, the highlight of the trip! All in all, we thought the trip was very well organized, the excursions were fun, and the leaders were very helpful, patient and lots of fun (especially the lady running the dogsled and Sara at the Sami camp). Having the appropriate outside clothes at our disposal at the lodge was a sin qua non! Having the transfers to greet and take us to the lodge and then return us to Kiruna was great. It made life a whole lot easier.”

Posted 2 years ago

“We absolutely loved our 4 nights in Swedish Lapland…Tree hotel and Wilderness Gourmet cabin the accommodation hi-lights. Huskies, snow mobiles and dinner on a frozen lake the activity hi-lights plus seeing the Northern Lights!”

Aurora Nights 5 star review on 21st March 2022

Posted 2 years ago

“Very well organised from the start. Great communication. Transfers on time. Everything was according to our itinerary. Brilliant visit. Lovely people. Amazing views. And yes we saw the Northern Lights 👏👏👏”

Posted 2 years ago

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Aurora Nights is rated 4.9 based on 637 reviews