Login
Start Free Trial Are you a business? Click Here

Aston Hearing Services Ltd Reviews

4.9 Rating 232 Reviews
97 %
of reviewers recommend Aston Hearing Services Ltd
4.9
Based on 232 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Aston Hearing Services Ltd Reviews
Visit Website

Email:

madalene@astonhearing.co.uk

Location:

Aston Hearing,
Flint Barn Court, Church Street,
Amersham
Buckinghamshire
HP7 0DB

Write Your review

This has been a life changing journey for me and the wonderful staff at Aston Hearing have been supporting me all the way. I can’t recommend Aston Hearing highly enough.
Helpful Report
Posted 2 years ago
Customer service is efficient yet friendly. Aston Hearing consultants and staff always demonstrate professionalism.
Helpful Report
Posted 2 years ago
I have nothing but praise to say about the care and attention I am given every time I come to Aston . Jenny is patient , efficient and very professional . Many thanks to all team .
Helpful Report
Posted 2 years ago
Having been recommended to Cassie by my daughter, I am delighted with her success in clearing my ears and the care she shows in ensuring I feel no discomfort. The receptionists are friendly & helpful both over the phone & face to face. Thank you
Helpful Report
Posted 2 years ago
My first visit to Aston having been treated unsuccessfully in the past by other audiologists. Cassie was excellent and very patiently dealt with my extremely hairy ears which have caused lots of problems in the past. I have been referred to my G.P. to investigate further accompanied, for the first time by a private audiologist, with a referral letter. Treatment was professional, friendly and received excellent advice. Will certainly re-attend in future.
Helpful Report
Posted 2 years ago
Receptionist was very friendly and Charlotte was also very friendly and chatty and showed an interest in my well being and was extremely thorough in her work.
Helpful Report
Posted 2 years ago
Jo was very professional-asked about my general health-not had that before-got the wax out of my ears and I was on my way-a good service-also Richard did well getting me an appointment so quickly Linda Dorman
Helpful Report
Posted 2 years ago
Professional and knowledgeable but also friendly
Helpful Report
Posted 2 years ago
Normal great service from Aston hearing today. Thank you for your great care and skill.
Helpful Report
Posted 2 years ago
EXCELLENT SERVICE FULL STOP..... 11/10.. I would give higher than 5*...
Helpful Report
Posted 2 years ago
Friendly receptionist. Very prompt efficient helpful service.
Helpful Report
Posted 2 years ago
Had two sessions recently - one with Hollie and one with Duncan. Both were excellent on the technical front but highly professional in all respects. I was struggling with some knee pain but Duncan made sure that I was comfortable in all respects during the wax removal. Duncan and Hollie between them removed quite a lot of wax and i can now hear more clearly . Very good all round - I can highly recommend .
Helpful Report
Posted 2 years ago
Very friendly and relaxed .Hollie was easy to chat to and explained everything very clearly
Helpful Report
Posted 2 years ago
When taking my 92 year old father to the practice at Saunderton, the experience for him was very kind, caring and he also was very impressed. Jo, who dad saw was a very lovely lady, as was the young lady on reception. A credit to your organisation.
Helpful Report
Posted 3 years ago
Very quick and efficient
Helpful Report
Posted 3 years ago
Very good service this morning at Amersham, getting wax out of my ear very efficiently and quickly. I had to wait over a month for an appointment. £85 seemed a lot for just 1 ear.
Helpful Report
Posted 3 years ago
My 1st visit Very impressed Cass certainly knows her job Extremely helpful Thank you
Helpful Report
Posted 3 years ago
Very welcome reception on arrival and by the lady (believe Claire) who did the procedure. Excellent - full marks. Chris Isaac
Helpful Report
Posted 3 years ago
Excellent service. On time. Friendly staff. Whole procedure took only 10 minutes.
Helpful Report
Posted 3 years ago
This is one of those family-run businesses that truly care about the customer rather than focussing on making money. Your condition is managed with ultimate professionalism, care and dignity. Nothing is ever too much trouble for them and they bend over backwards to accommodate you. I’ve been a customer for 15 years and would never go anywhere else. It’s like seeing a friend rather than the transactional nature of going to the dentist! Every business could take a leaf out of Aston Hearing’s book and learn how to create loyal customers with old fashioned customer service and no gimmicks. I cannot recommend Aston Hearing highly enough, you will not find a better company if you tried. Special shout out to the MD, Duncan, who is one of the nicest people I have ever met.
Helpful Report
Posted 3 years ago
Aston Hearing Services Ltd is rated 4.9 based on 232 reviews