Aspect Maintenance Services Ltd Reviews

Name: Aspect Maintenance Services Ltd
Rating: 4.77

4.8 Rating 1,779 Reviews

98 %

of reviewers recommend Aspect Maintenance Services Ltd

Company Reviews

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4.8

Based on 1,779 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email

About Aspect Maintenance Services Ltd:

Aspect is a property maintenance company with a difference. Our focus on customer service and technical excellence extends to every part of the company. Whatever your property maintenance needs, our highly skilled tradesmen will be happy to help 24/7. Whether you need a gas engineer or a plumber in London, look no further than Aspect.

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Phone:

02034116120

Email:

delene.dehaas@aspect.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Five star service! Efficient and friendly. Would recommend Greg Maclachlan .”

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Posted 9 years ago

Dear Kathleen, thanks for your feedback. We will make sure to pass the good word to Greg as well. Don't hesitate to contact us again if you need further help with your property.

Posted 9 years ago

“Greg was very diligent and professional. I was impressed with his willingness to go to great lengths to get the job done. Very friendly and personable, I would highly recommend his service.”

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Posted 9 years ago

“We had a problem with an emergency light in our office toilets. An engineer came pretty quickly, tested the light and said it was faulty and he needed parts, but he was going on Holiday and the call would be assigned to a different engineer. It took Aspect 12 days to assign another engineer to the job, despite me calling and emailing them almost every day for this period. After 12 days another engineer turned around, he tested the light which have a twin emergency ballast in it, and found that one of the ballast was faulty. He converted the light to a single ballast by removing the broken half from the twin ballast, and we finally had our emergency light working again. When I got the bill, they charged me for both visits, but on top of that they also charge me for parts. They claimed the engineer used a new balllast but he never did, he just removed the broken half of my twin ballast. I complained but did not get a satisfactory result. A two hour job took 12 days and a bill that should have been £120 was £350. Bad service and expensive price. I will not use Aspect again.”

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Posted 9 years ago

“Excellent plea sent and polite”

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Posted 9 years ago

Dear Linda, thanks for your feedback. We are happy to hear that you had a positive experience. Was there any particular reason why you rated us 1 star (out of 5) in this particular situation?

Posted 9 years ago

“We needed a new side gate, called on Friday and had it sorted out by Monday. James came at 8AM, as discussed (well, the window was between 8-10AM), measured everything up and went to get the material from a nearby store. He had it built and stained, with bolts and fasteners on, by 12.00. A really excellent, professional job. I recommend Aspect anytime.”

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Posted 9 years ago

Dear Nick, thanks for your feedback. We are happy to hear that your experience with aspect was so positive and that your window is now fixed. We will make sure to pass your feedback to James as well.

Posted 9 years ago

“Very happy with the overall service. Thank you.”

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Posted 9 years ago

“Did a great job. Peter new what he was doing and got it done with v little fuss.”

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Posted 9 years ago

Dear Kristan, thanks for the feedback. We will make sure to pass this to Peter as well. Don't hesitate to contact us again if you need further assistance with your property.

Posted 9 years ago

“Excellent carpenter. Will use again.”

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Posted 9 years ago

“We had an excellent service and consultation and we were very impressed with the knowledge Dave had. We look forward to hopefully going aheadown following our quote.”

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Posted 9 years ago

Dear Steph, thanks for your feedback. We will make sure to pass your words to Dave as well. We were just intrigued by the rating of 1 star (out of 5). Was that just a mistake or is there something we could do to make our services better?

Posted 9 years ago

“Dave the landscaping estimator was excellent at explaining all my options.”

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Posted 9 years ago

Dear Mrs Lekha, thanks for the feedback. We will make to pass this to Dave as well. We look forward to hearing back from you in the future.

Posted 9 years ago

“2nd time I have used you and a good experience both times.”

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Posted 9 years ago

“Fixed our front lock and lose handle. Very efficient.”

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Posted 9 years ago

“Great service from Tom the electrician. We dropped him into quite a challenging improvised task, and asked him to solve a lighting problem in a half-completed toilet suite on a site forming part of a larger ongoing contract. We were under pressure to bring forward a fix to allow us to use the toilets for an important client party. He improvised a solution that did not disrupt the larger works, sourced parts, and had the job done before I returned the following morning. Very pleased.”

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Posted 9 years ago

Dear Mark, we appreciate your feedback. We will make sure to pass the good word to Tom as well. Multiple property jobs can be quite tricky to manage at the same time, so we are happy to hear that everything worked out well for you.

Posted 9 years ago

“First rate. Will recommend and use again.”

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Posted 9 years ago

“I thought aspect were great. Will certainly be using again.”

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Posted 9 years ago

Dear Jo, thanks for your feedback. We look forward to hearing from you in the future again.

Posted 9 years ago

“Excellent quality of work and nice people to deal with.”

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Posted 9 years ago

“Very happy. Thanks”

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Posted 9 years ago

Hi Helen, thanks for your feedback. We are also very happy to have you as a client :)

Posted 9 years ago

“Super chap who really knew his stuff.”

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Posted 9 years ago

“I needed a gardener to come quickly, as I was adopting a dog in a weeks time. I called Aspect on the Thursday afternoon and spoke to a customer representative, Glen. He was incredibly helpful, assisted me with getting the best price possible and also managed to get a gardener to my house on the Sunday. Ian arrived early Sunday morning and began work immediately. He was incredibly fast and far exceeded my expectations for the garden. He took away all the garden waste and gave advice on how to prevent such overgrowth again. Our new dog loves his garden, and I would definitely recommend Aspect to anyone who is looking for work done to their garden.”

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Posted 9 years ago

“Thank you so much Dave. He was professional, friendly, tidy and got the job done to a great standard. Thank you”

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Posted 9 years ago

Aspect Maintenance Services Ltd is rated 4.8 based on 1,779 reviews