“I'm really disappointed with my last batch of aromas. They just don't last. One use and they are done, no potency at all and I store them just as I normally would. Such a shame :-(”
Hi Barry
Thanks for taking the time to leave a review & apologies you have not found your latest order hit the spot as the other orders have done in the past.
We will contact you directly in order to progress your review
Assured of the best possible service & products at all times
The AromaromaUk team
Hi James
Thanks for making the time to leave a review. AS you had not contacted us directly we were unaware you had not recieved your order until reading thisd review, we could have rectified this earlier had you contacted us .
Just to reassure you we send orders out usually the same day. AS you placed your order at 6pm Saturday 23rd April, we sent out at around 10am on Monday 25th April, so you should have received it by now. WE will contact you directly to fix this.
CUSTOMERS ARE KINDLY ASKED TO ALSO CONTACT US DIRECTLY, info@aromaromauk.co.uk AS WELL AS LEAVING REVIEWS, AS THIS ENABLES US TO TURN AROUND ANY CUSTOMER ENQUIRIES QUICKER THAN CHECKING THE REVIEW SITE. WE WELCOME ALL REVIEWS LEFT FOR US, AS WE CAN NOT IMPROVE OUR HIGH LEVEL OF CUSTOMER SATISFACTION IF WE ARE NOT MADE AWARE OF CUSTOMER SENTIMENT
