Arnold Laver Reviews

Name: Arnold Laver
Address: C/O Arnold Laver and Co Ltd, Bramall Lane, Sheffield, C/O Arnold Laver and Co Ltd, Bramall Lane, Sheffield, Sheffield
Rating: 4.03

4.0 Rating 587 Reviews

73 %

of reviewers recommend Arnold Laver

4.0

Based on 587 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Arnold Laver:

Timberworld is part of The National Timber Group. Our trading brands include; Arnold Laver, NYTimber, Rembrand Timber, Scotia Roofing & Building, and Thornbridge Sawmills.

We have been stocking quality timber and related products since 1920 when Arnold Laver originally set up business as a timber merchant.

Visit Website

Phone:

0330 343 1111

Email:

customer.service@laver.co.uk

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Arnold Laver 4 star review on 3rd February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service, easy to use, product exactly as described”

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Posted 10 years ago

“Excellent service from placing order over the phone to final delivery - ALL ROUND A PLEASURE TO DO BUSINESS WITH”

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Posted 10 years ago

“Good turn round from day of order. Driver let me know when he would arrive so that I could meet him to sign for goods. Laver did what they said they would do with helpful and friendly staff.”

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Posted 10 years ago

“Great service by polite people”

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Posted 11 years ago

“We often say when something goes wrong , how it is dealt with, is how you are judged. Well very good it is. I took delivery of a product damaged in transit . All was dealt with quickly without fuss, re delivered within 48 hrs. Special thanks to Steve Dunphy.”

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Posted 11 years ago

“I know that Laver are more used to dealing with trade customers rather than individuals but at every point they provided a good service. The delivery driver was particularly helpful.”

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Posted 11 years ago

“Ordered 100m of 4x2 & 45m of dressed timber. All good quality. Excellent service and communication.”

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Posted 11 years ago

“Great website. Easy to use. Staff at my local depot contacted me to check order and delivery details. Excellent service.”

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Posted 11 years ago

“I ordered my timber online, great service. Many thanks.”

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Posted 11 years ago

“Never dealt with Laver before, but was pleasantly surprised by their service. I needed only one board, veneered MDF and I thought I would give them a try. The price was very competetive and, when it arrived, it was good quality. I was quoted £35 for delivery which for one board was expensive, but if I had ordered more, as I expect to in future, then the cost is less important, and they did have to come from Reading to near Romsey. The important thing is that, having ordered, I soon received a call from the depot to say that they wouldn't be delivering in my area for about a week but it would be with me on Thursday. Well, 8am Thursday morning there's the lorry outside ready to deliver !. How nice to have a promise fulfilled on time. Also, the board was very well wrapped so no damage was done in handling. All in all a good experience, and a firm to be recommended.”

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Posted 11 years ago

“Easy online ordering and excellent delivery service.”

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Posted 11 years ago

“Easy on line ordering process followed by an e-mail detailing delivery day which was speedy with all products delivered in good order; thank you. Free local delivery would have been an enhancement.”

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Posted 11 years ago

“excellent service and driver was very helpful would recommend to everyone”

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Posted 11 years ago

“Everything fine but the cutting charge of £35 on a panel of £65 seemed a little on the high side”

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Posted 11 years ago

“As with previous orders Laver were quick with quality The delivery driver was most helpful too Plaudits all round Tony Gibbon”

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Posted 11 years ago

“Good quick service, delivery excellent place my timber where I wanted it, prices good and all them staff very helpful.”

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Posted 11 years ago

“Excellent service . I want to commend Richard Priest and Alastair Hacket who dealt with my order. I was visiting Birmingham from Brighton and they dealt with my order by phone and email. They were excellent and helped me tremendously and made sure I got the product I needed and at the right time of my visit .”

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Posted 11 years ago

“Fantastic service ordered on Sunday had a 'phone call Monday offering two delivery dates that week.The driver 'phoned half hour before arriving.The driver and everyone were obliging.”

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Posted 11 years ago

“Ordered online, received the phone call as stated. Very polite staff, offered to help load the car on pick up, the timber is excellent quality and cut to the length I requested.”

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Posted 11 years ago

“On line service is easy to use and very efficient, telesales girl was very knowlegable answering my one question, the dispatch very helpful with the time of delivery and the driver very patient and full of good humour during the unload in the rain. Well done everyone concerned, a service to be proud of.”

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Posted 11 years ago

Arnold Laver is rated 4.0 based on 587 reviews