Ark Wildlife Reviews

Name: Ark Wildlife
Address: Dog Kennel Farm, Charlton Road, Hitchin, Hertfordshire
Rating: 4.89

4.9 Rating 1,191 Reviews

97 %

of reviewers recommend Ark Wildlife

4.9

Based on 1,191 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ark Wildlife:

Carefully selected high quality bird food and wildlife feeds, habitats and accessories. We offer the convenience of an online business with caring, helpful advice from wildlife experts.

We’re here to help you turn your British garden into a place where nature can thrive. From a small pot to a large plot, it’s our job to give you the right tools to make the most of your garden and its inhabitants.

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Phone:

0800 085 4865

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Ark Wildlife 5 star review on 10th May 2025

Janet C

Ark Wildlife 5 star review on 9th May 2025

Colin S

Ark Wildlife 5 star review on 6th May 2025

Robin N

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service and received very quickly”

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Posted 49 minutes ago

“Easy to order & search. I especially like your use of DPD delivery they deliver when they say & their guys are cheerful and helpful with big parcels.”

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Posted 3 weeks ago

“New website process not the easiest as secondary verification is confirmed by password sent to e-mail. However, I suppose addtional security checks are always a good thing in this day and age.”

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Posted 1 month ago

“Fine Would post photo of bag but been thrown out”

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Posted 1 month ago

“That worked fine.”

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Posted 1 month ago

“Good and good.”

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Posted 1 month ago

“Order received in good time.”

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Posted 1 month ago

“Easy to order and quick delivery.”

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Posted 2 months ago

“Easy to navigate”

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Posted 3 months ago

“Ordering process very easy.”

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Posted 3 months ago

“Good web site. Ordering fine. Delivery good”

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Posted 3 months ago

“Convenient delivery , competitively priced”

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Posted 3 months ago

Thank you for your great review! We’re glad to hear you found our delivery service convenient and our prices competitive. Providing a seamless shopping experience while ensuring value for our customers is what we strive for. We appreciate your feedback and look forward to serving you again soon! Best, The Ark Wildlife Team.

Posted 3 months ago

“Fine and clear”

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Posted 3 months ago

“Pretty straight forward.”

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Posted 3 months ago

“No problem here. Ordered a a feeder I felt was too large. The return process was straightforward and replacement model was dispatched promptly.”

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Posted 4 months ago

Thank you for your review, Diane! We're glad to hear that you found the return process straightforward and that we could dispatch a replacement promptly. Customer satisfaction is important to us, and it’s great to know we met your expectations. We look forward to serving you again soon! Kind regards, The Ark Wildlife Team.

Posted 4 months ago

“I find Shopify intrusive. I do not pay with Shopify yet in the checkout process on the Ark Wildlife site they try and make the customer use Shopify by texting a user code and a window through to checkout to put the code in. It’s ridiculous trying to force the customer to choose them. No wonder the reviews on Trust Pilot for Shopify are so bad. For this reason I have dropped one star.”

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Posted 4 months ago

Thank you for your review, Ann! We appreciate your feedback about the checkout process. We understand that different platforms can feel intrusive, and we’re always looking for ways to improve the customer experience. Your comments regarding Shopify will certainly be taken into consideration as we strive to make our services better for everyone. If you have any further concerns, please feel free to reach out. We hope to see you shopping with us again soon! Kind regards, The Ark Wildlife Team.

Posted 4 months ago

“Very easy to navigae and order”

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Posted 4 months ago

Thank you for your 4-star review, Christopher! We're glad to hear that you found our site easy to navigate and order from. Your feedback is important to us, and we always strive to enhance our services. We hope to see you again soon! Kind regards, The Ark Wildlife Team.

Posted 4 months ago

“No problems ordering”

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Posted 4 months ago

Thank you for your review, Paul! We’re delighted to hear that you had a smooth ordering experience. Your satisfaction is important to us, and we strive to make the process as effortless as possible for all our customers. We look forward to serving you again soon! Kind regards, The Ark Wildlife Team.

Posted 4 months ago

“the only problem was the delivery. We were home but the delivery driver didn't come to the door, just left the bags in the open log shed so by the time we found them the bags were a bit damp.”

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Posted 5 months ago

Thank you for your feedback. We are sorry to hear about your experience, and we understand your frustration. It’s unusual for DPD to leave parcels in a location without instruction. Therefore, we recommend checking what “leave safe” instructions are set on your DPD account to ensure future deliveries are handled as you prefer. Kind regards, The Ark Wildlife Team.

Posted 4 months ago

“Ok, quite easy to navigate.”

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Posted 5 months ago

Ark Wildlife is rated 4.9 based on 1,191 reviews