“After failure to complete my order on-line as I didn't understand the request for a password which I didn't have, I rang the number given and spoke to a very pleasant and helpful young man who completed the order for me. From there everything worked like clockwork and Margaret Sutcliffe, the recipient of the flowers, was thrilled with them and phoned me to say how lovely they are.”
“I received a bouquet of the Fairtrade Pastel Roses on my birthday 1st Dec, they are beautiful. Arrived very fresh and really well boxed. Such a lovely surprise, and a week later still look as good as the day they were delivered.”
“I ordered from the UK for a next day delivery in a small village in west of France. Excellent value for money. Recipient is delighted and told me the bouquet is very beautiful. They also sent me an Email to let me know it had been delivered. I will definitely use this company again.”
“It was the first time I had used Arena Flowers and was not disappointed. My daughter was delighted with the quality and arrangement of flowers I had sent for her birthday. I was also impressed that they were delivered in the allotted time period, as I had had a previous bad experience with flowers I had ordered from a well known high Street store didn't arrive until 8.45pm in the evening!! I will definitely be using them again.
Chris, Newcastle”
“I have used the Arena website several times to send flowers from New Zealand to family in the UK. The service is just fantastic: (a) good communication with emails telling you when the order is delivered, (b) easy to use website for placing your order, (c) brilliant pictures of bouquets so you can make a good choice of what to send, (d) good value free delivery options.
Can't fault them and will definitely be using Arena in the future as well as recommending to friends :o)
Sandra”
“Ordered flowers with Arena for the first time- it really felt like a good, personal shopping experience. I'd got a bit confused online and that was sorted out quickly. I had an email to say when the flowers were being delivered and there was a helpful option to leave with neighbours. My daughter-in-law was delighted with her birthday flowers and sent me a pic of them, the most gorgeous roses she had ever seen. Arena has also sent me a discount for next time!”
“Ordering from the US to the UK was a first for me. I found Arena on the Internet. What a bonus! Then I was fortunate enough to have Rachel take my order - another bonus. Great experience. I have already mentioned Arena to friends as a great resource. Their customer service is superb. Their rating should include "excellent". Thank you Arena!
Carolyn - Palm City, Florida”
“This was my first time using Arena Flowers and I am so pleased with the flowers, presentation, and delivery. Having a timed delivery is great. My Aunt was so enthusiastic about the flowers it was lovely to hear. Many thanks Arena.”
“I have used Arena Flowers several times and I cannot fault the service, the delivery and of course the flowers, my mother is delighted every time. Well Done Arena Flowers.”
“Used Arena Flowers for the first time last week and very impressed. The recipient was delighted and tells me they are exceptional and the best she has ever received. I received an email to tell me the time they were delivered which was helpful as I was worried the person may have been out. All in all very impressed and will definitely use them again.”
“Arena's website was easy to use and the information required for a delivery to Udaipur, India was not complex. It was a quick and easy transaction and I was well informed about the tracking of the order to delivery. A good experience and I understand the recipient was extremely pleased with the bouquet of flowers.
Lesley K, in UK”
“I cannot speak highly enough of Rachel in customer support who went out of her way to assist me in a difficult situation. The lovely flowers made the day of a lady who is very ill. I have used this company several times to send flowers to my relatives in England and I would have no hesitation in recommending Arena Flowers.”
“My experience was very much a delightful one. This is the first time I have used Arena flowers and everything was perfect from the great customer service team to the beauty of the flowers. Very happy customer! A*”
“I ordered a lovely bouquet for my aunt who was going into a nursing home. Unfortunately, she had to go to hospital instead and meantime my flowers were on their way. The florist took them back after they were told the situation. I contacted Arena who were more than helpful, finding out if the hospital accepted flowers and letting me know. They gave me a refund and I promised to use them in the future. Excellent service, helpful and thoughtful. Above and beyond!”
“The best service from any international florist I have ever used (live in South Africa and often send flowers to relatives in the UK). From order to delivery, less than 24 hours, plus delivery was on a Sunday around 9am! User friendly website, payment and confirmations. Well done! Such a pleasure, will definitely use Arena again.”
“This is the second time that I have used Arena Flowers - the flowers were beautiful and excellent quality.
They were efficient and delivered the flowers at 9am on a Sunday morning !
I shall definitely use them again and would recommend them to others
Thank you”
“Great service - super easy to select and purchase, prompt delivery and excellent product. My mum is delighted with her beautiful bouquet and tells me that the flowers are as fresh as they were when they arrived three days ago, with buds still opening. I look forward to buying from Arena Flowers again.”
“I am writing to add to my review. I discovered that the error in the address was not discovered until after the flowers had been left on the stoop by the courier. I am now perfectly happy to give Arena their 5th star.”
