antinatural-co-uk Reviews

Name: antinatural-co-uk
Rating: 4.54

4.5 Rating 65 Reviews

91 %

of reviewers recommend antinatural-co-uk

Company Reviews

Metrics

4.5

Based on 65 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

antinatural-co-uk 5 star review on 22nd August 2023

Tunrayo

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered custom jerseys for our team. They were delayed due to some issues with their suppliers, however Rob kept in contact throughout the process. Emails were always answered quickly and the kit look incredible! Worth the wait for sure!”

Helpful Report

Posted 4 years ago

“Ordered and paid 12th november, waited a month as stated on website, Order turned up totally different colour scheme!! Sent back early jan, said money had been refunded, chased numerous times via email, all i hear is its being looked into! Getting on my tits as no phone number! All i want is refund! Pay pal dispute being opened But that all! No business address to go to and deal with , I see im not the only one of late waiting for money!!£135! From november!!”

Helpful Report

Posted 5 years ago

Customer wasnt happy with the colour scheme, we refunded by paypal. We apologise sometimes the colours come out differently on different computer screens.

Posted 4 years ago

“Pitiful performance. Took my money but never told me that the item was sold out. After some chasing and being fobbed off finally got a refund after escalating it with PayPal”

Helpful Report

Posted 5 years ago

The jersey was out of stock and we sent a refund, nothing we could do apart from this sorry.

Posted 4 years ago

“Ordered 18th Jan. Told would have to wait until end of Feb which I was happy with. Then received a refund notification as it would be into March. Refund failed and told delivery would be end of Feb again. Chased 1st March and told delivery would be end of March, so asked for a refund. Now being ignored. Bit of honesty goes a long way.”

Helpful Report

Posted 5 years ago

We had an unexpected hike in sales for the Black 14 kit and had to wait a long time for it to come back in to stock, sorry for the delay.

Posted 4 years ago

“Honestly 1 star is too much, received the wrong goods, waited months and months for the correct goods to arrive. Still haven’t arrived and have now been waiting nearly 3 months for an over £300 refund. Terrible communication and will be received if we even get our refund!! I was asked to remove a previous review in order to receive my refund and as it still hasn’t been refunded I am unfortunately posting this new review. Absolutely appalling service!!”

Helpful Report

Posted 5 years ago

We supplied the custom kit you ordered but were not happy with the sizing of it, we explained that the sizing is large and am sorry you were not happy with this. We send out samples for customers to check sizing before placing an order.

Posted 4 years ago

“Dreadful services, still waiting for refund from 27th December for my 12 year old son. Not even answering emails now. Very disappointing”

Helpful Report

Posted 5 years ago

Parcel was delivered within the 5 days and had been signed for by a neighbour.

Posted 4 years ago

“Wicked kit gr8 quality good prices and amazing customer service. Stoked to be a part of the Antinatural family 👪 ☺ 🤘”

Helpful Report

Posted 5 years ago

“Fantastic company, to do business with. Custom jersey came weeks within ordering and it was of high quality. The jerseys are nicely styled for women as well as men =.”

Helpful Report

Posted 5 years ago

“Great company with great values and quick shipping. There clothing not only looks amazing but feels amazing as well”

Helpful Report

Posted 5 years ago

“I really like the jersey, good value for money, Rob and the team were really easy to deal with, would recommend 👍”

Helpful Report

Posted 5 years ago

“2019 race kit just arrived its such a fantastic product, looks good hard wearing and for an affordable price. Big thumbs up to the antinatural team going to be shredding this kit all year round.”

Helpful Report

Posted 5 years ago

“Quality products and service, kept in touch via email. Custom gear turned out excellent and just what I ordered. Would highly recommend”

Helpful Report

Posted 5 years ago

“Sizing on the shorts and pants is way bigger than the 34 inch i ordered, plus the colour of my camo purple/green is nothing like in the pictures on here. It looks more like a shiny 90's tracksuit”

Helpful Report

Posted 5 years ago

“2019 race kit arrived and got notifications at all stages! Couldn't of wished for a better product and service!!”

Helpful Report

Posted 5 years ago

“Apart from the quality designs put out by antinatural, the actual product itself is very high end. Finally an mtb jersey that feels like its going to last and all at normal prices. Think I have found a winner here. Massive fat thumbs up and will be spreading the word”