Allenby Coach Hire Reviews

Name: Allenby Coach Hire
Rating: 4.93

4.9 Rating 503 Reviews

99 %

of reviewers recommend Allenby Coach Hire

Company Reviews

Metrics

Info

4.9

Based on 503 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

01883330095

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Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The hire was for a hen party to take us to a brunch in London City, the day before our venue was changed to a closer one south of the river so should have arrived 15 minutes earlier. Unfortunately the driver seemed to take us on a long route and then was unsure where the venue was and got a bit lost (although he didn't tell us that but we went round in a circle twice). We ended up being 15 minutes late for the brunch for which we only had 90 mins free drinks so we'd already missed some time. We also asked for some party music to which a playlist of depressing songs was put on and when we asked if we could change it he just put it on a random radio station which wasn't much better, the driver was not very engaging (we waited until he was stopped in traffic to speak to him).”

Helpful Report

Posted 1 week ago

Thank you for taking time to post a review We have requested a meeting with the driver to understand the circumstances as to your comments as we pride ourselves on our customer service. With regards to the music played, we are only able to play available radio stations as we do not hold a broadcast licence, so the driver is limited in his selection

Posted 6 days ago

“Found everything was taken care of with care and attention.”

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Posted 1 week ago

“Everything was just great, from the time of booking to the day of the hire. Our driver, Chris, was a most polite and efficient person and got on with all passengers. I have used Allenby Coaches for over 20 years and shall continue to do so.”

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Posted 1 week ago

“Such a quick reply to our enquiry, great price in comparison to nearby services. Very accomodating to our group - we had one member who arrived late and they went back to get him! Couldn't fault them at all. Brilliant and will use again.”

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Posted 1 week ago

“We had to change our plans on the day and do a slight detour. The office and the driver were very helpful and agreed to do the detour without any hesitation. The coach was very comfortable and cool, which was needed as it was a very hot day. Many thanks to the office staff and Duane our driver.”

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Posted 1 week ago

“Allenby took care of us from quotation to completion. A personal and friendly service. On the day of hire we had a few delays our side and the team was very accomodating. The coach was in great condition. Will definatley use Allenby again.”

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Posted 1 month ago

“Lovely people to deal with. Very quick confirmation of booking and regular emails to keep me up to date. Coach arrived on time after the driver rang ahead to advise he was on his way. Pick up a bit of an issue as the road was closed to the pick up point. Driver gave directions to where he was waiting. Would definitely use this company again.”

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Posted 1 month ago

“Our minibus turned up on time and spotlessly clean. Great service and will use again in the future. Jack”

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Posted 1 month ago

“Our driver Barry was brilliant, helpful,and friendly. He arrived in very good time to meet us and was happy to take us home when we were ready. We were lucky to have a smooth journey with no traffic holdups, and felt completely confident being driven by him, so please pass on our grateful thanks.”

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Posted 2 months ago

“Recently hired a minibus for charity event I organised. Bus was perfect and Duane our driver was on time, and super cheerful and helpful. Would highly recommend.”

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Posted 2 months ago

“Great company to deal with, I enquired about a 22 seater mini bus hire for transporting my wedding guests from our hotel to our venue and back again, and received a quotation very quickly. The quotation received was extremely competitive and was a no brainer for me! I had a call a few days before my event just to check the details and the driver was on time and very professional. Would 100% recommend”

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Posted 2 months ago

“Arrived in good time for our pick up. Nice, clean vehicle. Courteous, helpful and good driver. Excellent price. Would recommend and use again.”

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Posted 2 months ago

“Excellent service, very pleasant driver, Very clean coach. Overall fantastic!”

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Posted 2 months ago

“Excellent service with a really friendly and helpful driver. Despite busy roads and a bus full of kids, Allenby did a great job of getting us to and from our destination safely in the best time possible.”

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Posted 4 months ago

“Great Service.”

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Posted 4 months ago

“The whole process was great. Right from the very first contact we had with Allenby. The booking process was simple and straightfoward, all staff we spoke with were incredibly helpful and friendly. On the day we had John drive us, he was so nice! Very friendly, funny and kind. We will definitely use Allenby again! Thank you.”

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Posted 6 months ago

“We are very happy with the service we had from Allenby. The caoch arrived promptly, and the driver was calm and professional throughout. Most of all they were extremely flexible. We added two drop off's at the last minute and despite being later than expected this was no problem. Thank you and we look forward to using your services again.”

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Posted 6 months ago

“Excellent service, we will definitely use Allenby again.”

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Posted 6 months ago

“On time, pleasant coach. All for a very cost effective cost. Thank you”

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Posted 6 months ago

“Very happy with our drive to Maidstone. Our ladies were all very impressed with Barry. He drove us very sensibly (no dramas) and made sure we were all ok. He even put up with us singing Christmas songs all the way back (a bit early). We shall look forward to using you again on our next venture. Thank you. Ann Roberts - Just Voices”

Helpful Report

Posted 7 months ago

Allenby Coach Hire is rated 4.9 based on 503 reviews