Libra Skincare LTD Reviews

Name: Libra Skincare LTD
Address: Unit 2A Southmead Farm, Charlton Road, Radstock, Somerset
Rating: 4.85

4.9 Rating 1,252 Reviews

97 %

of reviewers recommend Libra Skincare LTD

4.9

Based on 1,252 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Libra Skincare LTD 5 star review on 7th March 2023

Anonymous

Anonymous // 01/01/2019

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“I have used abloomnova many times for my Guinot skincare. They are very competitive in price and are able to supply the large sizes. Very happy with this company and I will continue to use them.”

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“Super Firma,sehr schnelle Lieferung alles top. Leider kann man zuwenig lieferbare Ware bestellen.”

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“After the re-opening Warehouse in NL, the products became extremely expensive. The price doubled!”

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Dear Customer, It's important to clarify that our prices are adjusted to reflect the current market conditions, and just like you, we are also facing increasing expenses. We want to provide you with the best possible products and services, and that means making sure our business remains sustainable. We understand that you might have noticed some price increases, but please know that we are working tirelessly, often putting in 15-hour days without breaks or holidays, to ensure that we can continue to offer you quality products and maintain our commitment to you. We hope you understand the reasons behind these adjustments in our prices, and we truly appreciate your continued support. Thank you for being a valued customer. Warm regards, Zane

“I ordered 2 different Elemis facial oils:Superfoods and pro definition. Both for a fraction of the normal cost. Ordering was simple. It arrived quickly. Very happy with my purchases. Will order again in future.”

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“Good products and prices.”

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“Excellent products”

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“Ottimo very well”

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“Can never get anything as nothing is ever stocked. All looks fantastic from the prices to the products, just a shame you never have the items available. Everytime I look you have nothing available I request to be notified yet I don't ever seem to receive an e-mail. You need to work on stocking otherwise its like looking at a closes shop in the street never open to sell.”

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Dear Floss, Before leaving this negative feedback, could you please inquire about the recent challenges our business has faced? Over the past seven months, we've endured significant hardships due to government rule changes. We've essentially had to rebuild our business in the EU from the ground up, dedicating ourselves to providing our services and products for free during this period. We deliberately kept our products listed to maintain our hard-earned presence on Google, which we've nurtured over 18 years. Currently, our team is working tirelessly, often putting in 14-16 hour days, to restore our services and stock to their previous levels. While we may have fallen short in your eyes, I want to express my immense pride in my team for their dedication and the speed with which we've managed to get back on our feet. Thank you for being a valued customer, and your understanding during this challenging time is greatly appreciated. Best regards, Zane

“Hello!I’m very happy that I found you! Very good quality of product!I like that i reciced a lot of samples for creams!Definitly i will buy again from you!”

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“Excellent customer service. Very helpful. Variety & Quality. Well packaged products & fast delivery. Thank you”

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“I vostri prodotti sono sempre una garanzia!!!!”

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“One of my most favourite web shops ever. Top quality products for reasonable prices. Fast delivery.”

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“Very good product fast delibery Plase renew the stock”

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“Would it be possible to provide samples and that s very helpful for the future purchase”

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“Customer service and speed of delivery is excellent and would have given 5 stars but for the fact that prices are not as competitive as they used to be.”

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“Livraison top Produits top”

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“Great service. Fast delivery.”

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“Nice brands and good service”

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“Very annoyed that first postage is added to orders and now vat is added at checkout whereas it gas always been included. Very sneaky way of putting up prices”

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“I use Maria Galland products: love them. Abloomnova is always reliable with delivery to the U.S. and very responsive via email for customer service questions.”

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Libra Skincare LTD is rated 4.9 based on 1,252 reviews