A World of Furniture Reviews

Name: A World of Furniture
Address: 2 The Wyndham Centre, Dairy Meadow Lane, Southampton Road, Salisbury
Rating: 4.96

5.0 Rating 384 Reviews

99 %

of reviewers recommend A World of Furniture

Company Reviews

Metrics

Info

5.0

Based on 384 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About A World of Furniture:

Our website is continually growing to and unlike many of our competitors, we are backed up by over 20 years of knowledge, over 120,000 square feet of warehousing and some of the largest oak and pine showrooms in the UK. Also we do not rely solely on imports, we have many suppliers in our portfolio with many from the UK this allows us to provide the very best in oak, pine or painted furniture and also the ability to provide made to measure items too.

Visit Website

Write Your review

Tell us how A World of Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent personalised customer service received when looking for a new bed. Staff are very friendly, always provide a personalised service and deliver on promises. We’ve visited the Salisbury shop many times and have always had a consistent, friendly and reliable service - well done, it’s refreshing to have this level of personalised service and we’ll be back”

Helpful Report

Posted 2 years ago

“Great customer service very friendly and helpful definitely recommend buying from this store”

Helpful Report

Posted 2 years ago

“Helpful staff. Great service”

Helpful Report

Posted 2 years ago

“The range and prices were excellent. We bought a wardrobe, chest of drawers and a bedside cabinet for our spare bedroom, at a very good price. The only reason I marked it down slightly was the salespeople seemed a bit elusive. The good side of that was we felt free to browse in peace and take time to decide what we were looking for. In that respect there was no pressure or hard sell, and this was most welcome. When we did track down a salesman he was very helpful, measuring several pieces and some of them more than once as we forgot to write them down! We are awaiting delivery, and hopefully that will go smoothly too. We will definitely come here again, and have already recommended the store to a friend.”

Helpful Report

Posted 2 years ago

“A friend and I were out on a sunny Friday morning, window shopping for new bedroom furniture. We had already been to a well-established local furniture store and had been quoted for their selection of bedroom furniture. We stopped off for refreshments and then made our way to World of Furniture's Poole Store. We were really glad that we called in, as Ben was most welcoming - he took us through the range of his bedroom furniture, which was displayed beautifully and interspersed with attractive accessories - modern pictures and lighting to name just two. As Ben's approach was so calm and welcoming, we picked out a range of bedroom furniture that was both good value for money and very suitable for my needs. I am really looking forward to taking delivery of all the bedroom furniture next week”

Helpful Report

Posted 2 years ago

“I always start at this store when looking for furniture. An independent local business with lots of good quality stock to choose from. Thank you to Mark & John for their invaluable product information.”

Helpful Report

Posted 2 years ago

“Brilliant service, especially aftersales. Will be recommending to family and friends”

Helpful Report

Posted 2 years ago

“Very good customer service. Allowed me to browse without hovering and the layout was welcoming and spacious. All in all a good experience. I’d go again as they have useful unusual and well made products.”

Helpful Report

Posted 2 years ago

“Brilliant store.been a customer a few times Mark is always friendly and very helpful Would highly recommend a visit”

Helpful Report

Posted 2 years ago

“An amazing store, great range of furniture. Helpful and friendly staff. Quality products.”

Helpful Report

Posted 2 years ago

“What a gem of a find this shop its brilliant the furniture is lovely and so much choice and lovely quality the staff were so helpful and just let me take as long as I needed to choose I'm so looking forward to my delivery on Tuesday I thoroughly recommend this furniture shop and I will definitely be back to buy some more”

Helpful Report

Posted 2 years ago

“I have been a customer for many years. It was refreshing to see how the store has changed since my last visit. The quality of everything is second to none. Mark was very helpful and made it easy for me to order exactly what I needed. Thank you World of Furniture. I look forward to my new Furniture to be delivered.”

Helpful Report

Posted 2 years ago

“Brilliant caring service from start to finish. Very pleasant helpful sales staff, very careful very professional delivery men and assemblers and a courteous very responsive manager. Well impressed with the team of Barry, Paul, Seb and Mark.”

Helpful Report

Posted 2 years ago

“Mark in blandford was excellent,not pushy and we where very happy 😃”

Helpful Report

Posted 2 years ago

“Initially dealt with perfectly with Barry, he gave us time, guidance and knowledge to be followed up by a perfect delivery with the two chaps going above and beyond, great service yet again.”

Helpful Report

Posted 2 years ago

“Southampton store was brilliant, excellent customer service. Delivery gentleman were quick and efficient, very friendly and helpful a little behind on schedule but totally understand why as they made sure our sofa was put together properly and in the right place.”

Helpful Report

Posted 2 years ago

“Fantastic range of stock We bought a mattress at a great price based on excellent and practical advice from the sales assistant”

Helpful Report

Posted 2 years ago

“John was so helpful showing us around and guided us to exactly what we were looking for small 2 seater sofas and in stock !! Jubilee discount a nice surprise Thank you”

Helpful Report

Posted 2 years ago

“Extremely helpful staff in showroom. Delivery excellent, again very helpful, and polite and cheerful. Pleased with table, just the right size and seems very well made .”

Helpful Report

Posted 2 years ago

“Very helpful & informative staff when deciding to purchase ex-stock furniture.”

Helpful Report

Posted 3 years ago

A World of Furniture is rated 5.0 based on 384 reviews