4Com Reviews

Name: 4Com
Rating: 4.55

4.6 Rating 1,323 Reviews

89 %

of reviewers recommend 4Com

Company Reviews

Metrics

4.6

Based on 1,323 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Axis Property Group

Caren

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 2 years ago

“Rhys was very helpful and professional”

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Posted 2 years ago

“Elliot came out to me today he was very good a lovely chap. Help me out doing what should have been done by other engineers and the BT engineer. Wire was left dangling by other engineers and switches left. Elliot has sorted things up by putting them were they should be.”

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Posted 2 years ago

“Great install experience, Peter guided us through every step making sure all staff fully understood the system and all questions were answered on the day. Great work Peter much appreciated from Singer Machines Ltd”

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Posted 2 years ago

“All went smoothly. Polite and friendly engineers. Hessle Plant Ltd”

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Posted 2 years ago

“Very helpful and pleasant engineer Rhys came out today to install our new HiHi equipment. Everything went very smoothly and we are very pleased with the service so far. Thank you”

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Posted 2 years ago

“Terry visited us at STS yesterday to begin the install process of our new HiHi handsets, he provided an excellent service in a friendly professional manner.”

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Posted 2 years ago

“Amazing desk phones, Installation was smooth with expert training on how to use all the phones, would recommend if thinking of getting new desk phones or looking for phones that allow you to work from home with ease. Overall very impressed with the service and Handset Matt Grice Greenline Services & Supplies Ltd.”

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Posted 2 years ago

“Terry has been great setting everything up for us & explaining how the system works. I'm useless with techy things, but he was more than happy to show me again so I got it! A problem arose with our router and he has been back out straight away to resolve it. Lovely guy and is great knowing that support is there when you need it.”

Helpful Report

Posted 2 years ago

“First class experience from start to finish. Great idea to do the two stage installation, although we never came across any issues. Special mention to the engineer David Perry, obviously knows his stuff and nothing too much trouble, talked us all the way through how to use the phone system. Brilliant.”

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Posted 2 years ago

“Kieran came to do our install, he was very friendly and very knowledgeable, talked us through everything he was doing and advised us what would happen next, showed us how to us the call recording and how to set the greetings. Great Company.”

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Posted 2 years ago

“Helpful and well explained. No phone disruption during set-up.”

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Posted 2 years ago

“Peter was super friendly, helpful and informative through the entire setup process. His training was easy to follow, even for someone who isn't tech savvy like myself. I know if I ever have any problems in the future Peter is only an email away to help.”

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Posted 2 years ago

“Tom visited me today, I found him to be very friendly, informative and efficient. I look forward to his return when we are ready for lift off!!”

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Posted 2 years ago

“Rhys Waite, an engineer from 4com attended today to complete the installation of our new HiHi phone system. He was very friendly, knowledgeable and professional and got the job done quickly with no fuss. He gave us a little brush up on the training we'd had previously and so far we are very happy with the system and the company as a whole.”

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Posted 2 years ago

“Kieren was very knowledgeable about the system he was putting in. Cempump Ltd”

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Posted 2 years ago

“Chris installed the system with minimum disruption and his training was excellent.”

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Posted 2 years ago

“I was very apprehensive at first as we had several bad experiences over the years, but this time it was different. Terry was very fast and efficient and very good at explaining it all which gave me confidence in my new provider. Answering all my questions and providing us with the details of our support team. Very tidy and pleasant engineer. I hope to have a long relationship with an extraordinary company”

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Posted 2 years ago

“So far we've had a fantastic experience, it's been seamless! The Sales Rep was helpful, transparent and efficient. The very next day the phones arrived on site, within half an hour of this, the engineer turned up. There was no messing about, he cracked straight on with what needed doing and went through how to use the phones. He didn't just leave it there, he showed us how to log on to our portal, how to access support and how to optimize the facilities the handset has to offer for example videocalls, voicemails, automated messages, apps, populating contacts in the address book. The device sells itself, but what has stood out for me is the level of great customer service :-) well done HiHi”

Helpful Report

Posted 2 years ago

“Chris Hillman was lovely, explained everything that was needed to be explained, and made sure that we had been given all the information we needed before he left us”

Helpful Report

Posted 2 years ago

4Com is rated 4.6 based on 1,323 reviews