“Msileading or conned?
Make sure you read every word of your contract and do not trust what the sales person says to you. Regardless of the promises and prices you are given, the contract will not be the same. We were sold a 2 year contract but in actual fact the contract started with a 2 year reduced rate, leading to the following 5 years at an extortionate rate. All the extras we were told about were also add ons for extra money.”
“Terrible service, the phones cut out all the time, lines are bad and frankly joining them has been the worst business move I have made in a very long time”
“Incomplete installation - mis sold by a devious sales person - wait to you get the price increases- plus try to get out of their contract for me 12k for 3 phones - absolute rip off company - trust me don't believe the 5 start ratings on her they are also a scam”
“As lots have said a con company
A Decent product but the hidden charges after 18 months make it impossible.
Over 18k to cancel being charged £800 for 5 phones and internet
Had an Free upgrade now being charged for 2 systems
A group law suit needs to happen”
“Poor service and system still mot working. We have now looked into this and 4com have breached their contract as the process has caused business interruption twice in 2 weeks costing us the loss of our phone lines and internet.
The company have sent 2 Kelly communication engineers on site which have managed to disconnect our lines twice and resulted in BT attending to reconnect. We have now decided to stay with BT business as the service from 4com is appalling”
“The most dishonest company I have ever come across. The sales person who "amazingly doesn't work for the company anymore" promised us calls broadband etc at the same price as we had been previously paying. The whole sales pitch was a con. We are paying double what we were quoted. We get invoices from multiple suppliers and any discounts that were promised were only for a short period of time. Promises were made over the phone that despite they saying calls were recorded were never able to be recovered as evidence of the lies we have been told.
Where is the Group Action Lawsuit that this company needs to be facing.
Total Scum.
Keep well away from this company.”
“Biggest scam going. Avoid at all costs. They get these companies (mine included) to give 5 star ratings on fitting.
Service is ok but they want £85k for 5 years for rental of phones. I repeat , RENTAL.”
“MIS-SOLD! LIED TO! Feel totally conned by 4Com. Told my bill would be £206 a month (we only have 4 landlines) - No mention of extortionate leasing costs so the bill turns out higher than if you were buying 4Com itself! Avoid at all costs, don't be conned by the niceties as once they have your business they don't give a damn.”
“Absolute disgusting company. Mislead you on everything. I feel sorry for all these companies who have been pressured into giving out 5 stars on first contact.. Wait for the huge price Increases each and every month.. Our calls are 52p a month yet we pay out £600 A month with added on charges we were told nothing about.. Disgusting. Please stay clear.”
“Stay away with 4Com if you don't want to be ripped off! They try to tie you up for life and you would have to pay a fortune to get out of the contract!”