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1st Call Windscreens Ltd Reviews

4.9 Rating 298 Reviews
99 %
of reviewers recommend 1st Call Windscreens Ltd
4.9
Based on 298 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read 1st Call Windscreens Ltd Reviews
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Phone:

0800 030 6012

Email:

firstcallwindscreens@hotmail.co.uk

Location:

Unit 11, Glenmore Business Centre, Castle Rd
Sittingbourne
ME10 3GL

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Anonymous
Anonymous  // 01/01/2019
I couldn’t recommend the Sittingbourne branch high enough. The staff are very friendly and work very hard to ensure they look after their customers. They genuinely care about customers. Thank you. Lovely people
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Posted 3 weeks ago
Grant was very helpful on the phone and it was all arranged in good time. Jake (and Kin - sorry if I spelt that wrong) turned up to my workplace on time and completed the job in quick time. Left it clean and tidy. Polite nice people. I don't normally do reviews but they inspired me to! Thank you
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Posted 1 month ago
Great service from 1st Call. Very friendly - professional and know what they are about. Family business with many years experience and knowledge behind them all. I would highly recommend them.
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Posted 1 month ago
What a excellent service again First call looks after our fleet of 50 Vehicles.. Always first class service George Britelite
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Posted 2 months ago
Jake lamb is a credit to the team, hes polite and knowledgeable also very tidy and efficient. He came out to fit some badges and a few other bits needed on the wife's car and he provided a 10/10 service. I would highly recommend and will definitely be using again in the future, Thanks again Jake top notch service 👌🏻
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Posted 3 months ago
Efficient, polite, windscreen replaced at home and very good value. 1st Call Windscreens are now my first call for windscreens.
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Posted 4 months ago
I normally don’t bother with reviews unless some deserve it so…… The windscreen cracked on my new car after only having it for 2 hours so I was willing to pay for it myself to get it repaired ASAP. 1st Call Windscreens quote was over £300 cheaper than the most well known windscreen replacement company, who I have used before, however 1st Call Windscreens work was just as good! I left my car at work while I went on site so wasn’t sure what I would come back to. When I got back I couldn’t even tell the windscreen had been changed apart from the obvious crack was gone. Interior of the car was clean, no grubby hand prints on anything, all trims put back where they should be, and rain sensor wipers working fine. Fantastic job! Windscreen was not a genuine Mercedes one so didn’t have the fancy signature at the bottom of the screen, but if it bothers someone that much you can buy them on eBay for £10! I would definitely recommend them to anyone who needs glass replacement to their car, especially if you have to pay for it yourself.
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Posted 4 months ago
Very efficient from first phone call through to fitting parts. Arrived on time, would definitely recommend.
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Posted 5 months ago
Excellent service, gave me the choice of windows for my KIA AS I was unsure of the type of tinting I would like. Job completed, looks very good, will use 1st Call for any future work and will recommend to family and friends.
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Posted 7 months ago
I spoke to David today, he couldn’t be more helpful! He was VERY honest, HELPFUL & KNOWLEDGEABLE! What an amazing service, if anyone is looking to use 1st Call, I couldn’t recommend them more! I’d give a 6th star if I could
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Posted 7 months ago
we are very happy with the repairs carried out and the speed of the response. Great job, would recommend !st Call Windscreens any time.
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Posted 7 months ago
Excellent service. A niggling leak on the windscreen was fixed quickly and efficiently. The screen was removed without fuss or damage and resealed. It's a job that insurers won't touch,they only deal with replacements and the cost at 1st call was about the same as most insurers excess anyway (£100). Worth noting too that the leak was as a result of sloppy workmanship by the previous replacement company which was via my insurance company. Dave the owner also gave me a lift into town to kill time while the work was being done which was a nice touch.
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Posted 8 months ago
Discovered my Volvo V50 was not sealing at the top. Autoglass wanted to replace it for £700, called 1st Call and they removed and resealed it for £100+vat and said that if it had broken it would only be £230 to replace (I was warned/told in advance). Bargain!! The fitter who came was super friendly as I was amazed how quickly he removed all the fittings and the windscreen, when I asked he said that Kent ambulance service used to have a lot of V50's and they had done loads of them which explained the speed. Great family run business, recommended.
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Posted 8 months ago
Absolutely the best. From the first phone call to collecting my car with new side window that had been vandalised being replaced. next day service so my car was back on the road promptly. Extremely helpful and very good price for professional job as another company quoted a lot more. Thank you.
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Posted 9 months ago
Excellent Workmanship Good Value and Top Quality Customer Service: I recently had my Ford Fiesta ST heated windscreen replaced by 1st Call Windscreens, I couldn't be happier with the whole experience. From start to finish their service was both speedy and efficient. Jake was incredibly professional, on time, courteous and took the utmost care with my vehicle. My windscreen was fitted while my car was parked in a parking bay where I work, this was so convenient, I didn't have to miss any time at the office, it was all done while I carried on with my working day. There was massive attention to detail, my new windscreen is flawless. I needed a new wiper blade, which I purchased independently but not without Jake's help and advice on what and where to purchase. He even returned the following week to fit the wiper blade for me, so as to be sure it was fitted correctly and didn't damage my new windscreen! Whatta Guy !! I highly recommend 1st Call Windscreens for everyone in need of repair or replacement. They are trustworthy, in addition their quote outpriced every other quote I obtained, excellent value for money. Five Stars all the way.
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Posted 9 months ago
Brilliant service. Would recommend 1st call windscreens to anyone looking for an efficient service. Friendly and helpful above and beyond ! 0
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Posted 10 months ago
Asked for a quote online which came through quickly. Just £48 inc vat for windscreen stone chip. Phoned to book a repair. I could either take the car to them or they would come out to me the next day. Chose the home option. Rec'd a text to say Bryon was 15 mins away. Repair made - job well done. Thanks guys!
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Posted 10 months ago
Tom turned up on time, he was professional but friendly, he kept me informed on what he was doing and progress, and did a great job! Thanks Tom. Would highly recommend
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Posted 11 months ago
I needed my windscreen replaced due to a large crack; I was booked in straight away and I couldn’t be happier. They came to my house to fit the replacement, only took them about 20 minutes and they even exceeded my expectations, as they helped me open up a broken garage door so that my vehicle could be under shelter while the windscreen was fitted as it was raining. Definitely would recommend
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Posted 11 months ago
Couldn't be happier, had my Evoque windscreen re sealed as was leaking. Highly recommend 1st Call Windscreens. The guys were extremely helpful & friendly both on phone and doing the work. The work was completed at my companies car park saving me time and hassle. Work was completed in one hour, windscreen was saved with heating elements all thoroughly checked, meaning a cheaper great price. Will definitely recommend them.
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Posted 1 year ago
1st Call Windscreens Ltd is rated 4.9 based on 298 reviews