"Ordered Lifeline24 and received promptly as promised. But unable to test and start using as still have not received email to confirm we can. I didn’t realise at time of purchase that it can take 48 hours to process online form. It has been 36 hours wait so far. Have received email asking for review before confirmation email."
Thank you for taking the time to leave us a review. I’m pleased to hear that your alarm arrived on time, however, I’m sorry that you were unable to set up and test straight away! We aim to get all new customer details processed as soon as possible but occasionally it can take up to 48 hours.
I am pleased to see that you have been able to complete a successful test call. If there is anything further you wish to discuss, please don’t hesitate to get back in touch on 0800 999 0400.