LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,384 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,384 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 3rd May 2024

Pete Smith

LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 5th March 2022

Steven North

LifeConnect24 5 star review on 15th February 2022

Sarah Fallon

LifeConnect24 5 star review on 13th December 2021

Samuel Price

Anonymous

Anonymous // 01/01/2019

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“Lifeline24 are a brilliant company definitely would recommend them very friendly very professional in the Job they do”

Helpful Report

Posted 8 hours ago

Hello George, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and appreciate your willingness to recommend us to others. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 hours ago

“Quick efficient service but we ordered on a Wednesday and asked for the delivery to be on the Friday. It was delivered on the Thursday when we were out and a neighbour had to take it in! Nevertheless all went well and installed in a satisfactory way. I thought there would be a wireless connection to our router. The size of the table on which the router is sited is small and not able to be moved or changed to a better position so impossible to fulfil the recommended one metre apart. Perhaps this should be clarified in the sales pitch?”

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Posted 9 hours ago

“After installing the alarm, my Dad unfortunately pressed his button by mistake and the Lifeconnect representative was only too pleased to speak to him and reassure him that there was no problem. Excellent service so far.”

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Posted 10 hours ago

Hello Jan, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 hours ago

“A very good system gives me peace of mind”

Helpful Report

Posted 10 hours ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 10 hours ago

“We have only had Lifeline for a few days but it was used the next day as I had a fall. As the speaker is downstairs and we were upstairs at the time we were unable to talk to a helper but you got our neighbour to come and help so thanks .”

Helpful Report

Posted 1 day ago

Hello Mr and Mrs Stumbles, Thank you for taking the time to leave a review. We hope you are recovering well from your fall and are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 10 hours ago

“A very smooth ordering service with great communication. My mother changed her mind about the bracelet she had ordered and It was a very straightforward process to switch to necklace type. Setting up the system was very straightforward and quick. Very good service!”

Helpful Report

Posted 3 days ago

Posted 10 hours ago

“Very helpful when I rang up on behalf of my 97 year old Father and all my questions were answered.”

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Posted 4 days ago

Hello Ken, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 10 hours ago

“Maintains independence. Very easy system to install.”

Helpful Report

Posted 4 days ago

Hello Betty, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 days ago

“Needed a replacement control unit as previous unit standby battery was not charging. No problem ordering the free replacement unit. Delivered very quickly and came with all the items required. Easy to set up & return the faulty unit also at no charge. Great service all round.”

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Posted 4 days ago

“Im so please with the support I've received from LifeLine24. Im sure this device will be useful, especially if their technology moves forward and more range area is covered. I think there should be a little more investment as economic means of tracking and use of Sims is already available at low prices. as proved in the area of Monimoto tracking for vehicles. Im am very grateful to LifeLine24 's support. Thank you.”

Helpful Report

Posted 4 days ago

“Wuick and accurate. Device does what it promises. Response team quick and polite at set up stage. Wrist bracelet button device is a bit chunky”

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Posted 5 days ago

Hello Kathleen, Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 days ago

“Delivery on time easy to set up and test. I now have peace of mind that help is there when I need it”

Helpful Report

Posted 6 days ago

Hello Janet, Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service and that it's providing peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 days ago

“Delivered the new alarm promptly and when there was a problem with the pendant linking to the main unit they sent a replacement by next day.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that we could help resolve the problem. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 days ago

“First impression setting was excellent. Gives confidence to the user and his family.”

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Posted 1 week ago

“Seamless service from start to finish”

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Posted 1 week ago

Hello Sara, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 week ago

“I was really happy to have found your service online when my aunt fell ill and was discharged from hospital. I lived 30miles away from her and it gave me confidence of she needed anything I would be notified as she was fine before due to gauestro problems and becoming very weak was shockingly given a walking frame. I spoke to someone at LifeConnect named Harry who was absolutely wonderful to sign up with. He was extremely caring over the phone and professional. He gave me all the information I needed and explained things to me clearly, calmly and I felt really assured by him. The telephone could have not been that nice at all but it was. Also when I first tried ordering online it didn’t go through right. I was under so much stress I thought I had ordered it online after midnight.!..LifeConnect24 rang me the next day to ask if I was okay and meant to put an order through for the service. …I was really pleased about that and found them to be really helpful not pushy. It gave me some hope for my aunt during a really stressful, upsetting time. I felt at ease on the phone with Harry at LifeConnect24 and assured during and after our telephone call. I felt I had done something positive. Sadly I will need to cancel now but I just wanted to say thank you and especially to Harry there I spoke to for being so caring and professional.”

Helpful Report

Posted 1 week ago

Hello Julia, Thank you for taking the time to leave a review. We are pleased to hear that you were satisfied with the service and that Harry could provide such a positive experience. We wish you and your family all the best for the future. Kind regards, LifeConnect24

Posted 1 week ago

“Very helpful and speedy replacement equipment when a problem arose”

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Posted 1 week ago

Hi Angela, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 week ago

“Excellent service with prompt delivery”

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Posted 1 week ago

Hello Pamela, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 week ago

“Super fast delivery and easy to set up. It's given my dad and the family great peace of mind. Thank you.”

Helpful Report

Posted 1 week ago

Hello Alan, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing your family with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 week ago

“The customer care person called Jos was very helpful and explained the system to me.”

Helpful Report

Posted 1 week ago

Hello William, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Jos could assist you. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 week ago

LifeConnect24 is rated 4.7 based on 7,384 reviews