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LifeConnect24 Reviews

4.7 Rating 7,379 Reviews

94 %

of reviewers recommend LifeConnect24

Company Reviews

Product Reviews

4.7

Based on 7,379 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 3rd May 2024

LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 5th March 2022

LifeConnect24 5 star review on 15th February 2022

LifeConnect24 5 star review on 13th December 2021

23

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very smooth ordering service with great communication. My mother changed her mind about the bracelet she had ordered and It was a very straightforward process to switch to necklace type. Setting up the system was very straightforward and quick. Very good service!”

Posted 11 hours ago

“Very helpful when I rang up on behalf of my 97 year old Father and all my questions were answered.”

Posted 1 day ago

“Maintains independence. Very easy system to install.”

Posted 1 day ago

Hello Betty, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 day ago

“Needed a replacement control unit as previous unit standby battery was not charging. No problem ordering the free replacement unit. Delivered very quickly and came with all the items required. Easy to set up & return the faulty unit also at no charge. Great service all round.”

Posted 1 day ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 day ago

“Im so please with the support I've received from LifeLine24. Im sure this device will be useful, especially if their technology moves forward and more range area is covered. I think there should be a little more investment as economic means of tracking and use of Sims is already available at low prices. as proved in the area of Monimoto tracking for vehicles. Im am very grateful to LifeLine24 's support. Thank you.”

LifeConnect24 5 star review on 3rd May 2024

Posted 1 day ago

“Wuick and accurate. Device does what it promises. Response team quick and polite at set up stage. Wrist bracelet button device is a bit chunky”

Posted 2 days ago

Hello Kathleen, Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 days ago

“Delivery on time easy to set up and test. I now have peace of mind that help is there when I need it”

Posted 3 days ago

Hello Janet, Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service and that it's providing peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 days ago

“Delivered the new alarm promptly and when there was a problem with the pendant linking to the main unit they sent a replacement by next day.”

Posted 4 days ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that we could help resolve the problem. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 days ago

“First impression setting was excellent. Gives confidence to the user and his family.”

Posted 4 days ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 days ago

“Seamless service from start to finish”

Posted 5 days ago

Hello Sara, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 days ago

“I was really happy to have found your service online when my aunt fell ill and was discharged from hospital. I lived 30miles away from her and it gave me confidence of she needed anything I would be notified as she was fine before due to gauestro problems and becoming very weak was shockingly given a walking frame. I spoke to someone at LifeConnect named Harry who was absolutely wonderful to sign up with. He was extremely caring over the phone and professional. He gave me all the information I needed and explained things to me clearly, calmly and I felt really assured by him. The telephone could have not been that nice at all but it was. Also when I first tried ordering online it didn’t go through right. I was under so much stress I thought I had ordered it online after midnight.!..LifeConnect24 rang me the next day to ask if I was okay and meant to put an order through for the service. …I was really pleased about that and found them to be really helpful not pushy. It gave me some hope for my aunt during a really stressful, upsetting time. I felt at ease on the phone with Harry at LifeConnect24 and assured during and after our telephone call. I felt I had done something positive. Sadly I will need to cancel now but I just wanted to say thank you and especially to Harry there I spoke to for being so caring and professional.”

Posted 5 days ago

Hello Julia, Thank you for taking the time to leave a review. We are pleased to hear that you were satisfied with the service and that Harry could provide such a positive experience. We wish you and your family all the best for the future. Kind regards, LifeConnect24

Posted 5 days ago

“Very helpful and speedy replacement equipment when a problem arose”

Posted 5 days ago

Hi Angela, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 days ago

“Excellent service with prompt delivery”

Posted 1 week ago

Hello Pamela, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 days ago

“Super fast delivery and easy to set up. It's given my dad and the family great peace of mind. Thank you.”

Posted 1 week ago

Hello Alan, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing your family with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 days ago

“The customer care person called Jos was very helpful and explained the system to me.”

Posted 1 week ago

Hello William, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Jos could assist you. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 days ago

“Peace of mind.”

Posted 1 week ago

Hello Robert, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 days ago

“Easy to order on line really helpfull when I has an issue”

Posted 1 week ago

Hello Sue, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 week ago

“Very satisfied, as I sent an email to request the form to initiate my initial set up and received one by return post with a stamped addressed envelope”

Posted 1 week ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 week ago

“Ordered 2 pendants with bases for separate addresses as my parents are currently living separately due to my fathers poor health and only received what I ordered for my mum, I’ve been told twice it’s been reordered and nothing has arrived! Both supposed to be sent to my address.”

Posted 1 week ago

Dear David, Thank you so much for taking the time to share your feedback about your experience with LifeConnect24. We sincerely appreciate your input and are truly sorry for the inconvenience you have faced. I can confirm the tracking information had shown it was successfully delivered however, this has been disputed so we will raise an investigation with the courier and a replacement has been sent out ahead of this investigation to ensure your father is covered as soon as possible. Although we do provide free next day delivery and work hard with the couriers to make the delivery schedule is kept, on occasion there may circumstances out of our control. However, we were able to swiftly resolve this for you yesterday and we apologize on this occasion, the level of service has not met your expectations. I have arranged a member of our team to send a copy of the tracking information for you and i do further apologise if this was not recieved upon the replacement being sent out for you. We value your satisfaction and look forward to resolving this matter promptly and we are committed to ensuring that our customers have a seamless experience, and we would like to rectify this situation as soon as possible. Thank you once again for bringing this issue to our attention. We greatly appreciate your patience and understanding. Best regards, Louisa

Posted 1 week ago

“Very easy set up”

Posted 1 week ago

Hello Elsie, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 week ago

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LifeConnect24 is rated 4.7 based on 7,379 reviews