Hi Catherine
Thank you for taking the time to provide your feedback.
I am sorry to see that your experience with us has not lived up to your expectations and want to understand more so that I can help.
After reviewing your recent order with us, I can see that your order was reviewed by a pharmacist, approved and dispatched the next working day following your order being placed.
The item was then delivered using your chosen courier service the next working day and from the order being placed to when the item was delivered successfully the total time taken was less than 3 days.
I would be grateful if you could let me know how we could have improved, so that I can try to ensure we live up to your expectations for any future orders and look forward to hearing from you.
