Hi Brendan,
Thank you for your recent review; your feedback is important to us and we are keen to help find a prompt solution.
I am very sorry to hear that you have not received your order and that the delivery service has not met our expected timescale.
Upon further review, I can see that your order was placed and promptly dispatched on Wednesday 13th July using the DPD service, unfortunately the courier was unable to deliver the parcel, and it has now been returned to us.
We’re dedicated to customer satisfaction and we would like to fix this problem for you. Our dedicated customer support team has reached out to you directly.