Hi Yvonne
Thank you for your recent feedback, we like to understand all of our customers' feedback on the medicines purchased to ensure we offer a valued and useful service.
Orlistat works by decreasing the amount of fat from your diet that your body absorbs. This in turn helps with reducing overall calories and helps with weight loss.
The expected weight loss is about 10% of your overall weight over 6 months, when combined with a weight-reducing diet and exercise, this equates to about 1kg in a month if you are 75kg, so it is still a slow process.
One reason why Orlistat may not work is that you may think that you can relax your weight-reducing diet, and the Orlistat will 'do it all'. This is not true. In order to lose weight, you still have to eat less and exercise regularly. Orlistat prevents only some of the fat that you eat from being absorbed (just under a third) - if you do not keep to a healthy weight-reducing diet, and you eat more fat (chocolates, cakes, etc), the extra fat that you eat will easily cancel out the effect of the Orlistat.
Orlistat also has no effect on other sources of calories, such as carbohydrates, sugars, and alcohol, so make sure you are aware of how many calories you are eating from other sources as well.
Our support team have contacted you to provide further assistance should you require this.