“I have not received my staff allthough I paid that!
Indipendent pharmacy continuously said to me they delivered my staff allthough no evidence provided!
I haven't received my staff allthough I paid!”
Hi Fabrizio
Thanks for getting in touch
We love to hear from all of our patients' experiences with us.
After reviewing your order I was pleased to see that we were able to dispatch your treatment the next working day that it was placed.
Royal Mail has informed me that your parcel was attempted for delivery on the 20th of July 2023, but unfortunately, there was no answer at the time.
Your parcel is therefore safely awaiting your collection with the Mitcham Delivery Office and you are welcome to rebook the delivery for a suitably convenient time and date.
Our support team have contacted you directly to help you obtain your treatment to help you continue on your weight loss journey.
Hi Helen
Thanks for getting in touch
I wanted to thank you for your review, we love to hear from all of our customers however I am sorry to hear that your experience this time around has not lived up to your expectations and wanted to apologise for this.
Orlistat is a very popular product line that typically scores highly (4.7 out of 5) by our patients. When combined with a healthy diet and exercise regime there are proven results that many of our patients have experienced, using orlistat as a great treatment to assist in the weight loss journey.
Given the nature of your comments, our support team have contacted you directly to help further.
