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IQ Go Data Options Reviews

4.7 Rating 420 Reviews
Read IQ Mobile Ltd Reviews

About IQ Mobile Ltd:

Thank you for your interest in IQ Mobile. IQ Mobile is the Intelligent Mobile Network focused on providing good value SIM only deals on the UK's largest and fasted 4G network.

IQ Mobile is owned and operated by Peter Gradwell, a leading UK telecoms entrepreneur. His first business, Gradwell Communications, was founded in 1998 whilst at University in Aberystwyth and provides Cloud Telephony to over 20,000 UK small businesses.

In April 2020, Peter took over IQ Mobile, with a vision for a new type of mobile phone service that combines a high quality network, good value for money and a compelling offering that recognises the new more flexible, mobile way of working that so many of us are used too - but where we can also have a single phone device that respects our work/life balance.

Throughout 2020 and into 2021, we will be focused on innovating in the business mobile sector, adding Wifi Calling, 5G, Mobile Call Recording and other business class telephony features that the mobile world has long been looking for.

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Phone:

01225 588 101

Location:

Unit 1.01, Newark Works,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

I purchased the IQ Go data sim to use in my motorhome as it allowed 100GB per month roaming in Europe. Several days later the data supplier capped it at 25GB which was not IQs fault. I sent a message to IQ on a Sunday afternoon saying I wouldnt have purchased the sim or data bundle had it been advertised as 25GB. To my surprise my message was answered later that evening and even though this cap was out of IQs control they refunded my money for both products. Its certainly the best customer focus I have experianced with any telecoms company and should they be able to negotiate a better data deal for Europe from the data suppliers I wouldnt hesitate to use them and will be looking at using them for my phones when their contract runs out.
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Excellent service, good communication. Just hope you can sort out a better data roaming package as we took it out to have the 100g as we are away abroad for seven weeks at a time and use it for the tv.
1 Helpful Report
Great value! Shame about the EU now being capped but hopefully something will be sorted out for that. An app for looking at usage would be extremely useful.
1 Helpful Report
Well its been great. Just hope you can find a way to continue.
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Purchased the 100G data bundle for use with non capped data roaming only to be informed that this will be reduced to 25% from next month. Hugely disappointing, I think IQ you may have just lost your unique selling point in the market, and unless you come up with a similar package your offering will be no different from any other providers.
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This review is based on IQ GO’s data bundles prior to the change upcoming on 1st October. I genuinely believe that IQ GO have been surprised and let down by their network supplier. I am hoping that their search for a new network supplier is successful as their data package to roam in the EU post the Brexit changes had been the best option on the market. Good luck to them in their search.
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I signed up to IQ Mobile specifically to be able to use my full data in Europe. Within a couple of days of having purchased my first data pack this was withdrawn and there is now a limit of 25Gb for use in Europe. In the UK the data pack works well and I get good connection but I didn't buy this to use in the UK - I bought it for Europe.
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Not happy that the cap in the EU is now 25g but the buying price is still the same?
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