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IQ Go SIM Annual Subscription Reviews

4.6 Rating 116 Reviews
Read IQ Mobile Ltd Reviews

About IQ Mobile Ltd:

Thank you for your interest in IQ Mobile. IQ Mobile is the Intelligent Mobile Network focused on providing good value SIM only deals on the UK's largest and fasted 4G network.

IQ Mobile is owned and operated by Peter Gradwell, a leading UK telecoms entrepreneur. His first business, Gradwell Communications, was founded in 1998 whilst at University in Aberystwyth and provides Cloud Telephony to over 20,000 UK small businesses.

In April 2020, Peter took over IQ Mobile, with a vision for a new type of mobile phone service that combines a high quality network, good value for money and a compelling offering that recognises the new more flexible, mobile way of working that so many of us are used too - but where we can also have a single phone device that respects our work/life balance.

Throughout 2020 and into 2021, we will be focused on innovating in the business mobile sector, adding Wifi Calling, 5G, Mobile Call Recording and other business class telephony features that the mobile world has long been looking for.

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Phone:

01225 588 101

Location:

Unit 1.01, Newark Works,
2 Foundry Lane,
Bath
Bath and North East Somerset
BA2 3GZ

This was a first renewal - we've been extremely happy with the IQ Go sim and were very happy to renew. Only reason for 4 stars rather than 5 is that I found the process of renewal less than straightforward - I ended up being sent a further sim, which was not what I wanted. However, even then the excellent customer service from IQ Mobile sorted the problem very quickly.
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Seems good at the moment but will need to try it out and see.
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Christopher M
Verified Reviewer
Very good prompt service and sim does what it's meant to with mostly reliable connection at home and abroad
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Easy to purchase. good top up system.
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Pleased with my purchase, though still waiting answers to queries - some I worked out for myself. Maybe they figured I would
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Firstly prior to my purchase it was great to get swift responses to a couple questions I had with multiple ways to contact the company and responses from real people (It appears I even had a response on a Sunday from the MD, clearly showing dedication to the business). Following my order sim card was promptly delivered and was simple plug and play in my Tp-link router. I live in rural Devon with no fibre broadband and the new sim gave better speeds than my home broadband. I've not used it in my motorhome or holiday home in Ireland yet but if home tests and feedback from others is anything to go by I'm sure it will be fine. It is also reassuring to know should I have any issues I will get a swift response.
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Found the IQ Go team very helpful with the setup of the data sim in my motorhome router (this wasn't straight forward). They also responded quickly when we experienced problems with data use while in Europe. Have only given 2 stars as we found the data to be consumed unusually quickly whilst on the continent despite attempts to shut down any background usage on our phones. We were using the IQ Go link mainly for navigation and only on one occasion for streaming .... using our O2 data for most other things...yet went through 30Gb within 15 days or so. Not sure why this was the case but will consider buying a data sim in France next time
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I got a helloiq sim for my motorhome wifi. As we are not regularly away , the flexibility this gave was ideal. I used it while in France and it was as good as previous reviewers have claimed.
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