“I LOVE my Swytch kit and it has made a world of difference to my biking adventures. At age 75, I am very fit but when you have only a 7 speed lady's cruiser, having the electric assist is like magic. AND, while the rear wheel is a bit heavy for me to hoist my bike up on my car rack, I back up to raised curbs when available (at my residence) and use stepping stools to rest the bike on as a halfway measure and then I can get it up and over the arms of the rack. (my rack is portable and fits over the back window and tail gait of my Subaru Outback Wagon.) I have not found the battery on the handle bars to be too heavy to balance and in fact it seems to even out the weight on the bike overall. Some electric bikes have everything in the rear of the bike, making it impossible to lift. Everywhere I go, I get comments and inquiries. Of course the price is right as well. Thanks Swytch, I love clever designs and thinkers and you are certainly that!”
“The Swytch kit has been fantastic. I have a mid-range hybrid bike that I use to commute to work and back. Since putting the Swytch kit on, the five mile ride has been a dream. The added speed and extra power on hills has made my ride fast and easy. The kit adds a fair bit of weight, but I appreciate the sturdiness and power of the motor wheel.
I really enjoy the fact that everything is weather-proof and that the battery pops off easily to charge it indoors. After a fresh charge, the battery pack always has enough charge for my round trip to work.
I have also had great experiences with the Swytch customer service team. They are very responsive, friendly, and helpful. They were kind enough to send me a spare part free-of-charge when I accidentally lost a piece.
Overall, great value for money.”
“I would like to give different aspects of the Swytch wheel different stars. Overall it gets a 5 star with me. The wait time of getting the wheel is a 3 star because it took almost a year to get it. However, it's a start up company so I understand there are issues. They did a pretty good job communicating the set backs and wait time.
4.5 stars for their customer service. I had to communicate with them several times at the time of purchase and after receiving my wheel. My first communications were extremely fast. It was really impressive. The latest communications were a little slower but for a start up that had just sent out a huge batch of product, they did a pretty good job and took care of my issue accurately and to my satisfaction.
The price, I would give 4 stars for the current price because buying a good new ebike is well over a $1000 everywhere I looked, but 6 stars for what I paid for, since I jumped onboard early on, I got a great price. I really like my bike so I really like that I could keep my bike and just convert it to an ebike. Wish I could do the same thing to my car. ;-)
The wheel itself I would give a 7 star rating. I love this thing. It was fairly easy to install. I had a few issues cause my bike has a few places that are not the size they designed for. I couldn't use the brake sensors but I found they don't really matter. Once I got it all working, it was like a breath of fresh air. My bike is over 11 years old with thousands of miles on it. It just isn't as fast as it used to be. The Swytch wheel has changed everything. I love this thing. I like to commute to work, about 10.5 miles, and the last two miles are up hill. I used to get to work exhausted. Now, I get to work almost ten minutes faster, still feel I got a great work out, and feel great! I don't feel like laying down under my desk all morning. It really has changed my biking commute in ways I didn't think possible. So glad I didn't have to spend a thousand plus dollars to get a new bike.
Thank you Swytch team! You made my tired old bike awesome again!”
“Kit for a dahonJetstream folding full suspension bike, overall kit was good , the negatives, peddle sensor did not fit but an alternative was sent and to be honest was a better more compact part which I prefer, battery heavy on the bars , slips down and the strap cannot be used due to the stem configuration, a little of inner front forks had to be filed to fit the hub in. Most of these issues due to the quite rare type/model of bike. Brake cables have not been fitted as a little short on space, but has not given me any problems. The pull from the motor is good and flattens the hills easily. Hard to tell how long components will last but all good so far (only4 charges). I would recommend this product/company to everyone. I personally would prefer the battery/controller as a water bottle type to keep the weight lower and away from brakes,gear cables,lights.”
“So far so good. I have finally managed to take the bike out for a significant commute to work. Unfortunately, I am still recovering from a knee injury suffered from refereeing soccer... The commute is about 20 kms each way. In the morning, on my way to work the throttle was only getting me up to 8kms per hour. I figured that this had to do with a setting that I must have messed up. On Pedal assist, at the highest level, I could get the speed up to about 36 km/h on the highest gear with medium effort. I usually like to push hard when pedaling a non-powered bike. This felt nice, but the settings were off as I know that the bike can generate more power when I had tested it around the block during the colder months. Arrival to work was nice and a little earlier than usual. Plus my knee didn't bother me at all. If anything, the slight effort strengthened it.
Before heading home in the afternoon, I managed to reset the system and wow! Using only the throttle, got me to a top speed of 46kph. This draws quite a bit from the battery. I then took a wrong turn and added a couple of kms to my ride. So I got worried about range as I didn't want to have to pedal without assistance with a bad knee. I stopped using the throttle after about 10 minutes. Instead, I set it to level 9 pedal assist. Speed remained high and between 40 and 46 kph. Got home much faster this time around with one bar of juice left in the battery. What a fun ride! I use clipless pedals and love how I can just get going by twisting the throttle and worry about clipping in later. I just wish the computer nomenclature, navigation and instructions were more user friendly. I'll figure it out in time.”
