HydraCleanse Rebalancing Gel Cleanser Reviews

4.7 Rating 1,676 Reviews

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Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Nicole M

Verified Reviewer

Incentivized

“Love the products, have been using facetheory for years. Only downside is the new packaging - the old glass containers were much better and easier to use. The new metal tubes have residue around the tops and I find way too much product comes out then needed.”

Helpful Report

Posted 2 months ago

Hi Nicole, Thank you so much for sharing your feedback and for being such a loyal Facetheory customer over the years – we really value your continued support. We’re delighted to hear you enjoy using HydraCleanse Rebalancing Gel Cleanser. We’re sorry to hear you’re finding the new packaging less convenient than our previous glass containers. Your experience with residue around the tops and difficulty controlling how much product comes out is really important for us to know. Please be assured that our team is already looking into this and exploring ways to improve the usability of our packaging so that it’s both sustainable and easy to use. Your feedback helps us make our products better, and we truly appreciate you taking the time to share your thoughts. Thanks Facetheory Team

Posted 2 months ago

Anonymous

Unverified Reviewer

Incentivized

“I LOVE this cleanser for my combination skin, I use it every morning and night. Smells great and leaves my skin feeling fresh but not dry or tight. Only issue is the newer packaging which seems to leak a bit and isn’t great to travel with. Please bring back the pump bottles!”

Helpful Report

Posted 2 months ago

Hi, Thank you so much for sharing your experience with our HydraCleanse Rebalancing Gel Cleanser (SKU: FH-C4F-150)! We’re delighted to hear how much you love the formula and how well it works for your skin. We truly appreciate your feedback about the updated packaging. We understand how important it is to have a cleanser that’s both effective and easy to travel with. Please know that our team is already looking into a solution to address the concerns you mentioned. Your input helps us improve, and we’ll be sure to keep you updated as we work toward packaging that’s as reliable as the cleanser itself. Thank you again for being a valued part of our community! Thanks Facetheory Team

Posted 2 months ago

Leanne M

Verified Reviewer

Incentivized

“I have really struggled with finding the perfect cleanser...I am prone to breakouts however anything too harsh makes me breakout more and can also give me sore dry flaky patches. The hydracleanse gel cleanser seems to be really working for me and I am delighted with the results ! My spots have cleared up and skin feels hydrated. Iv ordered my 2nd tube. There are lots of negative reviews about the packaging but I don't mind it and the results I have had I don't really care. I use ponds cold cream to remove make up then the hydracleanse followed by the hydraoat toner and then moisturise.”

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Posted 2 months ago

Erin W

Verified Reviewer

Incentivized

“This cleanser is both gentle and effective at removing makeup and sunscreen. I like the texture of the microfoam it creates, and my skin is left feeling clean but not too stripped of moisture.”

1 Helpful Report

Posted 2 months ago

“Sorry to say that this has made me have a really bad reaction. Every time I use it has made my skin feel like it’s burning the next day. It made me red and blotchy and stingy”

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Posted 2 months ago

Anonymous

Verified Reviewer

Incentivized

“Je l’utilise tous les jours, il sent bon et fait du bien à ma peau.”

1 Helpful Report

Posted 3 months ago

Cristabella P

Verified Reviewer

Incentivized

Author didn't leave any comments.

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Posted 3 months ago

Victoria C

Verified Reviewer

Incentivized

“This is a lovely gentle cleanser and I have been using this a number of years. It makes my skin feel so clean and refreshed. I have oily skin but it's sensitive and this works perfect for my skin type. I use it every morning and night.”

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Posted 3 months ago