Glow-C Cream Cleanser Mandarin / 150ml Reviews

4.8 Rating 3,316 Reviews

Visit Product Page

Phone:

07961785402

Email:

help@facetheory.com

Location:

20-22 Wenlock Road,
London
London Borough of Hackney
N1 7GU

Visit Product Page

“I’ve used this cleanser for a few years and loved it but I’m not a fan of the new packaging. The glass jars made it feel like a high end product but now it feels much cheaper. The tubes aren’t very user friendly at all and very difficult to get the cleanser out. There is also less in the aluminium tubes compared to the glass jars and so much waste left over which you can’t get out. Lots of changes to face theory recently which have put me off. Such a shame! Definitely looking into other options.”

1 Helpful Report

Posted 10 months ago

Hi, Thank you for taking the time to share your thoughts about our cleanser and the recent packaging changes. We truly value your feedback, as it helps us improve our products and better meet the needs of our customers. We are glad you’ve enjoyed using our cleanser over the years. We understand that packaging plays a significant role in your overall experience, and we’re sorry to hear that the transition to aluminium tubes has not met your expectations. We understand the importance of ensuring that our customers can efficiently use the product until the very last drop. In addressing this concern, the team is actively working on finding a solution that will enhance the user experience with our tubes. If you require further assistance, please contact our customer service team at help@facetheory.com. Thank you once again for your feedback. Facetheory Team

Posted 10 months ago

“Rich, creamy, smells slightly of oranges, don’t need a lot of product, so gentle even removes eye- makeup, skin feels refreshed and clean without tightness.”

Helpful Report

Posted 10 months ago

“Lovely product even for sensitive skin. I love it. However the new packaging makes it feel like an inferior product even when it is a lovely product. The glass jars were too nice to change.”

1 Helpful Report

Posted 10 months ago

“This always improves my skin. When I run out and stop using it , I have breakouts.”

Helpful Report

Posted 10 months ago

Author didn't leave any comments.

Helpful Report

Posted 10 months ago

“Works well in a double cleanse in the evening”

1 Helpful Report

Posted 10 months ago

“Not much of a cleaner but a thick paste that cant be used for eyes”

Helpful Report

Posted 10 months ago

Hi Divya, Thank you for providing your feedback. I'm sorry that the product didn't meet your expectations. Our returns policy gives you peace of mind when trying Facetheory. If, for some reason, you're not completely happy with a Facetheory purchase and don't notice any visible improvement in your skin within 365 days - just email us at help@facetheory.com for a free exchange or refund. Thanks Facetheory Team

Posted 10 months ago

“This is my favourite cleanser ever! I’ve been using it for a couple of years now and I’m very happy with it. Works very well on my combination skin.”

1 Helpful Report

Posted 10 months ago