Supergel Oil-Free Moisturiser Reviews

4.6 Rating 4,232 Reviews

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Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

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Posted 6 days ago

“I wish I had found this years ago...I swapped my night time moisturiser for this product and the spots on my jawline have cleared up. I was a bit worried it wouldn't be moisturising enough but my skin appears to be lovely and hydrated !”

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Posted 1 week ago

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Posted 1 week ago

Olga S

Verified Reviewer

Incentivized

“Amazing moisturizer for the oil-combo skin. No scent, no color. Works amazing - perfect for the summer season!”

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Posted 3 weeks ago

Hi Olga, Thank you so much for taking the time to write this glowing review, we truly appreciate it! It’s wonderful to hear that Supergel Oil-Free Moisturiser is working so well for your combination skin. We’re glad you’re enjoying its lightweight, unscented formula. It’s a great choice for keeping skin fresh and balanced, especially in warmer months. Thanks Facetheory Team

Posted 3 weeks ago

“Das Gel selbst ist der Hammer. Die Verpackung leider fürchterlich seit dem Re-Design. Es entsteht ein grauschwarzer Schleimfilm im Schraubverschluss. Das kann nicht gut sein. Bitte eine andere Verpackungslösung finden.”

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Posted 1 month ago

Hallo Dorothea, Vielen Dank für Ihr Feedback und dafür, dass Sie sich die Zeit genommen haben, Ihre Erfahrung zu teilen. Es freut uns sehr zu hören, dass Ihnen unser Supergel Oil-Free Moisturiser so gut gefällt. Wir möchten Ihnen mitteilen, dass wir die Verpackung inzwischen überarbeitet haben: Statt der vorherigen Metallverschlüsse verwenden wir nun vollständig recycelbare Kunststoffkappen. Diese Änderung sollte das von Ihnen beschriebene Problem mit dem Film im Schraubverschluss lösen. Vielen Dank, dass Sie uns auf dieses Thema aufmerksam gemacht haben – Ihr Feedback hilft uns, unsere Produkte weiter zu verbessern. MfG Facetheory Team

Posted 1 month ago

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Posted 2 months ago

Hallo, Vielen Dank für Ihre 5-Sterne-Bewertung unseres Supergel Oil-Free Moisturisers! Es freut uns sehr zu wissen, dass Sie mit dem Produkt zufrieden sind. Ihr Feedback bedeutet uns viel. MfG Facetheory Team

Posted 2 months ago

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Posted 2 months ago

Bonjour, Merci beaucoup pour votre note de 5 étoiles ! Nous sommes ravis que notre Supergel Hydratant Sans Huile vous plaise. Votre soutien compte énormément pour nous. Facetheory Team

Posted 2 months ago

“I am disappointed that one quarter of the package was filled with air. It seems like I was being betrayed on selling me more than I was told.”

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Posted 2 months ago

Hi Parinaz, Thank you for taking the time to share your feedback about our Supergel Oil-Free Moisturiser. I completely understand your disappointment regarding the air space in the packaging, and I want to explain what's happening here. The air space you've noticed isn't intentional shortchanging - it's actually a natural result of our product's unique formulation and filling process. The Supergel has a lightweight, gel-like consistency that can settle during shipping and handling, creating air pockets at the top of the jar. Rest assured, you're receiving the full 50ml of product as stated on the packaging. This settling is completely normal for gel-based moisturisers and doesn't affect the product's quality or efficacy. The actual product weight and volume remain exactly as advertised on the label. I appreciate you bringing this to our attention, as packaging perception is important to us. If you have any other concerns about your Supergel or would like to discuss this further, please don't hesitate to reach out to our customer service team directly. Thank you for choosing Facetheory, and I hope you enjoy the hydrating benefits of your Supergel Oil-Free Moisturiser. Thanks Facetheory Team

Posted 2 months ago