“Excellent product, purchased for my daughters”

Posted 5 months ago

Hi Diane, Thank you so much for your wonderful feedback! We're delighted to hear that you and your daughters are enjoying the Glow‑C Eye Cream. It’s lovely to know it’s become a favourite in your household. Thanks Facetheory Team

Posted 4 months ago

“I haven’t noticed much difference but is nice it absorbs into the skin nicely,I just hate the tube too much waist of the product and half way the tube it just splits so I feel if air gets to it wouldn’t do the job it supposed to so I just end up throwing shame because i just feel I’ve waisted too much true the years i been using it”

1 Helpful Report

Posted 5 months ago

Hi Nadia, Thank you for sharing your thoughts and for being a long-time user of our Glow‑C Eye Cream. We're glad to hear that you enjoy how it absorbs into the skin. We're really sorry to hear about the trouble with the tube, that definitely shouldn’t happen. Our packaging team is already reviewing this to help prevent any product waste in future batches. If you still have the faulty tube, please reach out to our customer care team at help@facetheory.com with your order details, and we’ll be happy to help with a replacement or refund. Your feedback helps us improve, and we truly appreciate your continued support! Thanks Facetheory Team

Posted 5 months ago

“I love the eye cream because of its texture and good hydration.”

Helpful Report

Posted 5 months ago

Hi Georgia, Thank you for your wonderful feedback on our Glow-C Eye Cream, we're happy you love its texture and hydrating feel. We appreciate you taking the time to share, your support means everything to us. Thanks Facetheory Team

Posted 5 months ago

“Light and soft texture. Skin absorbs it well.”

1 Helpful Report

Posted 6 months ago

Hi, Thank you for sharing your feedback on our Glow-C Eye Cream. It’s great to hear that you’re enjoying its lightweight texture and how well it absorbs into your skin. We’re glad it’s been a pleasant addition to your routine! Thanks Facetheory Team

Posted 6 months ago

“I’m reluctant to keep ordering. I really don’t like the metal tubes. I find them hard to use as I have a touch of arthritis in my hands. Also a black residue builds up around the lid. I really hope you can change the tubes at some point in the future.”

2 Helpful Report

Posted 7 months ago

Hi, Thank you for sharing your feedback on Glow‑C Eye Cream. We completely understand how tricky metal tubes can be, especially if you have arthritis, and we’re sorry this has made the product harder to use. Your comment about the residue around the lid is also very helpful — our team is aware of this and exploring improvements to both the tube design and closure. We appreciate your continued support and hope to make future packaging easier and more comfortable for everyone. Thanks Facetheory Team

Posted 7 months ago

“I've been using this eye cream daily for about 2 months. The area around my eyes has definitely improved, it feels more hydrated and smooth, while it used to be very dry and wrinkly. I haven't seen seeing an impressive improvement in brightness, to be honest: my dark circles are still there, but since my skin feels more nourished, it's easier to cover them with makeup without getting creases. I love the creamy, lightweight texture; it absorbs easily and the formula is perfect for my sensitive combination skin, soothing, non-occlusive and non-comedogenic. I would buy it again.”

1 Helpful Report

Posted 7 months ago

Hi, Thank you for sharing your experience with our Glow-C Eye Cream. We’re so pleased to hear it’s helped hydrate and smooth the skin around your eyes and that the gentle formula suits your sensitive combination skin so well. It’s great that you’re enjoying the lightweight, non-comedogenic texture too. We appreciate your honest feedback about brightness — consistent use can help maintain and enhance visible results over time, and pairing it with broad-spectrum SPF during the day may further support the vitamin C’s brightening effect. We’re delighted you’d repurchase it and look forward to being part of your ongoing skincare routine! Thanks Facetheory Team

Posted 7 months ago

“Although it is a nice nourishing cream I had to discontinue use as it was irritating my eyes in a hayfever kind of way, even when used way below the eye.”

1 Helpful Report

Posted 8 months ago

Hi WM, Thank you for sharing your feedback on our Glow-C Eye Cream. We're sorry to hear it caused irritation and appreciate you letting us know. Everyone’s sensitivity can differ, particularly around the delicate eye area, and we take your experience seriously. If you’d like, our team can suggest an alternative formula that’s better suited for sensitive skin. Thanks Facetheory Team

Posted 7 months ago

“I have been using FT products since 2019 without any problems, in fact, the products I have used repeatedly have changed my skin for the better. Sadly, the glow-c eye cream caused the skin around my eyes to swell and become sore, leading to dry, cracked open skin, after very first use. It took a good 2 weeks to get back to normal and I haven’t dare try it again. It may have been an allergic reaction but I am usually very tolerant to most products.”

1 Helpful Report

Posted 8 months ago

Hi Sarah, Thank you for sharing your experience with our Glow-C Eye Cream, and we’re very sorry to hear about the irritation you encountered. We completely understand how concerning that must have been, especially after such positive experiences with Facetheory products over the years. Please rest assured that the formulation of the Glow-C Eye Cream has not changed during the rebranding — only the packaging and design were updated. Reactions like the one you described can sometimes be triggered by increased skin sensitivity, interaction with other products, or even a temporary change in the skin barrier around the eye area. We recommend performing a patch test before retrying the product or exploring one of our gentler eye treatments formulated for very sensitive skin. Our customer service team would be happy to help you find a suitable alternative or discuss this further — you can reach them at help@facetheory.com. Thanks Facetheory Team

Posted 7 months ago

Glow-C Eye Cream Reviews