Glow-C Eye Cream Reviews

4.5 Rating 3,562 Reviews

Visit Product Page

Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

Visit Product Page

“Although it is a nice nourishing cream I had to discontinue use as it was irritating my eyes in a hayfever kind of way, even when used way below the eye.”

Helpful Report

Posted 4 days ago

Hi WM, Thank you for sharing your feedback on our Glow-C Eye Cream. We're sorry to hear it caused irritation and appreciate you letting us know. Everyone’s sensitivity can differ, particularly around the delicate eye area, and we take your experience seriously. If you’d like, our team can suggest an alternative formula that’s better suited for sensitive skin. Thanks Facetheory Team

Posted 1 hour ago

“I have been using FT products since 2019 without any problems, in fact, the products I have used repeatedly have changed my skin for the better. Sadly, the glow-c eye cream caused the skin around my eyes to swell and become sore, leading to dry, cracked open skin, after very first use. It took a good 2 weeks to get back to normal and I haven’t dare try it again. It may have been an allergic reaction but I am usually very tolerant to most products.”

Helpful Report

Posted 5 days ago

Hi Sarah, Thank you for sharing your experience with our Glow-C Eye Cream, and we’re very sorry to hear about the irritation you encountered. We completely understand how concerning that must have been, especially after such positive experiences with Facetheory products over the years. Please rest assured that the formulation of the Glow-C Eye Cream has not changed during the rebranding — only the packaging and design were updated. Reactions like the one you described can sometimes be triggered by increased skin sensitivity, interaction with other products, or even a temporary change in the skin barrier around the eye area. We recommend performing a patch test before retrying the product or exploring one of our gentler eye treatments formulated for very sensitive skin. Our customer service team would be happy to help you find a suitable alternative or discuss this further — you can reach them at help@facetheory.com. Thanks Facetheory Team

Posted 1 hour ago

Author didn't leave any comments.

Helpful Report

Posted 2 weeks ago

Hi Fabienne, Thanks so much for your 5-star rating of our Glow-C Eye Cream! We’re so glad to know you’re enjoying it and appreciate your support. Thanks Facetheory Team

Posted 2 weeks ago

“I use to use Occuwake and loved it, now unavailable so this was recommended. Doesn’t seem to be doing the job.”

Helpful Report

Posted 4 weeks ago

Hi Diane, Thank you for sharing your feedback. We understand the importance of consistency in your skincare routine. The Glow-C Eye Cream you are now using is the same formulation as our previous Occuwake Eye Cream, only the name and packaging were updated during our rebrand. If it feels different in performance, this could be due to natural variation in skin needs over time, and we’d be glad to help you get the best from it. Please reach out to our support team if you’d like personalised tips on application or pairing it with other products in your routine. Thanks Facetheory Team

Posted 4 weeks ago

“I like the product, but the packaging is poor. The first time I opened the eye cream a large amount gushed out -- wasted. The next few times I used the product, the same thing happened.”

Helpful Report

Posted 1 month ago

Hi Ardis, Thank you for your feedback on our Glow-C Eye Cream. We’re glad to hear you like the product itself, though we’re sorry about your experience with the tube. As the eye cream is filled into an aluminium tube to protect the stability of the vitamin C, it can sometimes release more product than intended when first opened or if squeezed firmly. We understand how disappointing it is to feel product goes to waste, and we’ll share your comments with our team so we can review the packaging further. A helpful tip is to press the tube very lightly and roll it upwards gradually, which should give you more control. We appreciate you taking the time to let us know, and we’re delighted the formula has still been a positive part of your routine. Thanks Facetheory Team

Posted 4 weeks ago

Author didn't leave any comments.

2 Helpful Report

Posted 2 months ago

Hi Ellie, Thank you so much for taking the time to share your feedback and for giving our Low-C Eye Cream 4 stars! We’re delighted to hear that you’re enjoying the product and that it’s been a positive addition to your routine. Your thoughts help us continue to improve, and we’d love to know if there’s anything we could do to make your experience a full 5 stars. Please don’t hesitate to reach out with any suggestions - we truly value your input and support! Thanks Facetheory Team

Posted 2 months ago

Sidona M

Verified Reviewer

Incentivized

Author didn't leave any comments.

2 Helpful Report

Posted 3 months ago

Jeena P

Verified Reviewer

Incentivized

“Love this eye cream, it's lightweight and helps keep my undereye hydrated”

1 Helpful Report

Posted 3 months ago