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S24 Ultra Smartphone - 6.53-inch HD Display, Quad-Core Processor, Dual SIM, 8MP Camera, 2400mAh Battery - Mobile Phone (Unlocked, 16GB Storage) | Wowcher Reviews

1.1 Rating 161 Reviews
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Not Received.
Helpful Report
Posted 2 weeks ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 2 weeks ago
How can you leave a review on something that never got delivered and the company won't reply to you.
Helpful Report
Posted 2 weeks ago
Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher
Posted 2 weeks ago
Phone was never delivered up till now and all communication to the shop have been ignored and money not refunded.
Helpful Report
Posted 2 weeks ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 2 weeks ago
Item Not Received & no communication from company...disgusting !!
Helpful Report
Posted 2 weeks ago
Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team
Posted 2 weeks ago
Still waiting on delivery 6 weeks after order communication with merchant none existent. Customer service trying to resolve but nothing heard from them either
Helpful Report
Posted 2 weeks ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 2 weeks ago
Carnt leave a review when I didn't receive it and they won't reply to my emails
Helpful Report
Posted 2 weeks ago
Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Many thanks Wowcher
Posted 2 weeks ago
I can not really say as I have not recieved my phone and still trying to find out where it is
Helpful Report
Posted 2 weeks ago
Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.
Posted 2 weeks ago
I have not recieved my item.which was ordered over a month ago and still have had no contact by merchant on this. I have been in touch with you who told ne to wait. Worst customer service I have ever had.
Helpful Report
Posted 3 weeks ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 2 weeks ago