S24 Ultra Smartphone - 6.53-inch HD Display, Quad-Core Processor, Dual SIM, 8MP Camera, 2400mAh Battery - Mobile Phone (Unlocked, 16GB Storage) | Wowcher Reviews

1.1 Rating 161 Reviews

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“I have not received the my order. And I have been trying to contact you. I never received an email confirmation for my order, or a delivery date. I place my money back because I have nllo way to contact you. I have tried to no avail. Everything i have ordered I have always received an confirmation email.”

Helpful Report

Posted 3 weeks ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 3 weeks ago

“Never recived and ignore my email not happy would advise to not buy anythink as it dont come but they take u money”

Helpful Report

Posted 3 weeks ago

Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher

Posted 3 weeks ago

“it has not been delivered contacted the company who sold it via wouwcher by email to see why it hasnt been delivered .still no reply from them .and dissapointed with wouvcher as cannot contact them .they say contact the seller .so no i cant rate it”

Helpful Report

Posted 3 weeks ago

Thank you for contacting us regarding the delivery of your order. If you require an update on the status of your order, please reach out to the merchant directly using the contact details on your voucher. Please allow 3 working days for a response, if you encounter any further issues or do not receive a response within that time, please come back to us for further assistance. Thanks, Wowcher.

Posted 3 weeks ago

“Poor fake galaxy and you cannot get hold of supplier to return”

Helpful Report

Posted 3 weeks ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 3 weeks ago

“I am still awaiting delivery of this product dispite contact with vender and woucher”

Helpful Report

Posted 3 weeks ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 3 weeks ago

“The price was fantastic however they were never dispatched”

Helpful Report

Posted 4 weeks ago

We can confirm this order is still currently within the 14 working day delivery period and is due to be delivered by 5-11-2025.

Posted 3 weeks ago

“Simply this looks like a scam. Phone did not arrive. Promised phone by 15th October at latest. Now October 31st and not a word. I am going to apply for a refund from PayPal. Photo or video of my purchase not available. No surprise there.”

Helpful Report

Posted 4 weeks ago

“Still not received, not happy”

Helpful Report

Posted 4 weeks ago

Good Morning Sally, Thank you for contacting us. I appreciate your patience. Let me see what I can do to try and resolve this for you. As I see you have redeemed your voucher on 15th Oct 2025 Please allow up to 14 working days for standard delivery after redeeming. We can confirm this order is still currently within the 14 working day's delivery period and is due to be delivered by 4th Nov 2025. Note: Saturday and Sunday are non-working days. Many Thanks, Wowcher.

Posted 4 weeks ago