S24 Ultra Smartphone - 6.53-inch HD Display, Quad-Core Processor, Dual SIM, 8MP Camera, 2400mAh Battery - Mobile Phone (Unlocked, 16GB Storage) | Wowcher Reviews

1.1 Rating 168 Reviews

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“Phone never arrived. No response from retailer despitechasing. Having said that, wowcher promptly refunded my payment”

Helpful Report

Posted 1 month ago

Thank you for your review, I am sorry to hear of this. I can see you have since been refunded. We are sorry this deal did not turn out as expected. If there is anything else you need looking into, please do reach out via the contact us section on your account. Kind regards Wowcher

Posted 1 month ago

“Never received my order and not heard anything from the company selling the phone, it's also a knock off Samsung... Can't even get a refund.”

Helpful Report

Posted 1 month ago

Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher

Posted 1 month ago

“Still waiting for this item and my other items ordered earlier this year to be delivered, contacted the support numerous times but never even had 1 reply. This was supposed to be a gift for my wife.”

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Posted 1 month ago

“Never received my 2 phones and had no answer from my email sent no refund no phones do not use this seller avoid”

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Posted 1 month ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks Wowcher Team

Posted 1 month ago

“Still not received Been nearly 14 days since I ordered”

Helpful Report

Posted 1 month ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 1 month ago

“Ordered 2 of these and have not received either of them neither have I had a response from the merchant”

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Posted 1 month ago

Thank you for taking the time to write us a review. We are truly sorry for any inconvenience you have experienced. Rest assured, your refund has now been processed. Please allow 3-5 working days for the funds to return to your original payment method. A confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher

Posted 1 month ago

“Do not buy, it's a scam, you won't get your product or money back, amd no matter how many times you contact the company you will fet no response, I have warned you spend your money somewhere else dont waste it on this because you will lose your money and not get your item”

Helpful Report

Posted 1 month ago

Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher

Posted 1 month ago

“Never arrived no contact from seller after 2-3 emails now wowcher is looking into it”

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Posted 1 month ago